According to the Oxford University Press, listening means to “take notice of and act on what someone says.” While hearing refers to “the faculty of perceiving sounds.” Spot the difference? Listening to your teammates requires engagement. You’re not only absorbing the information, but you’re proactively finding ways to support them.

Communication Skill Guide | Definition and Examples | Matter
Communication is conveying information clearly to others through written or verbal means. Learn what is communication, examples, and how to improve it.

Reflect on how to show team support

Learning how to show team support by listening is fundamental in developing and honing your communication skills. Start by simply taking a moment to reflect.

How would you describe a good listener?

Exercises to help you show team support

Now, it's time to put your reflection into action. Finding opportunities to implement your communication skills can allow you to show team support by listening.

  • Walkthrough solutions with your team member if they're open to a brainstorming session. Put your heads together and write 3 ideas to help them approach their problem.  
  • Refer your team to other helpful resources or people. Utilize your network and consider: “I know someone that can help you. Would you like me to connect you two?”
  • Continue to do informal check-ins with your team. A simple email or message like, “I’m here if you need any support. I’m happy to do another follow-up” makes a big difference.

Additional resources to help you show team support

How One Simple Change Can Make You A Better Listener
It sounds easy, but it’s surprisingly hard for most of us: To become a better listener, stop focusing on what you’ll say next.
Council Post: 12 Concrete Ways To Listen Effectively
Listening effectively is key for garnering new information and insight that can be crucial in the development of your business. And yet, many people still don’t know how to listen to understand, not to respond.
The Surprising Power of Simply Asking Coworkers How They’re Doing
It builds connection and helps us all feel less lonely.

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