According to Harvard Business Review, asking for clarification “can help uncover the real intent behind what is said.” Oftentimes in conversations, individuals don’t ask follow-up questions because they tend to fill in the missing parts with their assumptions. In order to truly understand the whole idea, it’s vital to ask for clarification.
Reflect on how to ask clarifying questions
Learning how to ask clarifying questions is fundamental in developing and honing your communication skills. Start by simply taking a moment to reflect.
Does asking for clarification break the flow of active listening?
Exercises to ask clarifying questions
Now, it's time to put your reflection into action. Finding opportunities to implement your communication skills can allow you to ask clarifying questions.
- Let your team know when you're genuinely confused. Wait until the speaker is finished explaining the concept and ask, “I’m a bit confused. Could you repeat...”
- Avoid injecting your subjective views when asking for clarification. Instead of saying, “This is what we did at my last job.” Ask questions to get a better understanding like, “Can you walk me through how this works?”
- Ask for examples or comparisons from the speaker when you don’t quite understand a concept. Consider: “Can you further explain this concept by using an analogy?”
Additional resources to ask clarifying questions
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