Please read these Terms of Service (the “Terms”) and our Privacy Notice (https://matterapp.com/legal/privacy) (“Privacy Notice”) carefully because they govern your use of the website located at https://matterapp.com/ (the “Site”) and the services offered in connection with the Site (such as online software-as-a-service platform including any related APIs) offered by MatterApp, Inc. (“Matter”). To make these Terms easier to read, the Site and our services are collectively called the “Services.”
IMPORTANT NOTICE REGARDING ARBITRATION FOR U.S. CUSTOMERS: WHEN YOU AGREE TO THESE TERMS YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND MATTER THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY SECTION 16 “DISPUTE RESOLUTION FOR INDIVIDUALS” AND SECTION 17 “DISPUTE RESOLUTION FOR ENTITIES” BELOW FOR DETAILS REGARDING ARBITRATION.
In the event your Subscription begins on a day not contained in a later month, your Payment Information will be charged on the last day of the later month. For example, if you started a monthly Subscription on January 31, your next payment date is February 28 (or February 29, if a leap year), and your Payment Information would be billed on that date.
BY PURCHASING A SUBSCRIPTION, YOU AUTHORIZE MATTER TO INITIATE RECURRING NON-REFUNDABLE PAYMENTS AS SET FORTH BELOW. If you purchase a Subscription, we (or our third-party payment processor) will automatically charge you each month or year, as appropriate, based on the recurrence date associated with the commencement of your Subscription, using the Payment Information you have provided until you cancel your Subscription.
Matter is not obligated to monitor access to or use of the Services or to review or edit any content. However, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any content, including User Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider it objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.
The arbitration will be conducted using remote conferencing technology (e.g., by videoconference), in person in San Francisco, California, United States or at some other location that we both agree to. Disputes that meet the requirements for desk arbitrations as set forth in the AAA Consumer Rules, may be resolved by the submission of documents only, as set forth in the AAA Consumer Rules, unless the arbitrator decides that a hearing is necessary. The parties agree that the arbitrator shall have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability and scope of this arbitration agreement.
Contact Information. If you have any questions about these Terms or the Services, please contact Matter at:c/o MatterApp, Inc.