Simple, Flexible Pricing
Free 14-Day Trial
No Credit Card Required
MOST POPULAR
Pro
Save time and boost engagement with automatic reward delivery, birthdays & anniversaries, and advanced reporting.
$3
USD
Per user per month, billed annually
$4 per user per month, billed monthly
Everything in Free, plus:
Unlimited kudos recognition- Challenges and incentives
- Performance feedback
- Advanced analytics and data export
- Dedicated account manager
- HRIS integrations*
Rewards:
- Gift card, donations, and prepaid card rewards for 100+ countries
- Custom company-branded rewards
- Monitoring system and reporting
Celebrations:
- Birthday and work anniversary messages integrated with rewards
Pro + Surveys
10x response rate with employee surveys sent in Slack/Teams and receive real-time, continuous feedback and insights.
$5
USD
Per user per month, billed annually
$7 per user per month, billed monthly
Everything in Pro, plus:
- Surveys fully automated and sent in Slack, Teams, and via email
- Offer rewards for survey completions
- Analytics filtering, data export, and weekly insights for surveys
Pulse Surveys:
- eNPS capability
- Customizable questions, categories, and subcategories
Custom Surveys:
- 30+ science-backed survey templates
- Advanced survey delivery, frequency, closing, and automatic reminders
Free
Build culture and increase engagement with peer-to-peer recognition, Feedback Friday reminders, and company values.
$0
USD
Automatically enabled after free trial
Ideal for small teams and startups
Recognition features you’ll love:
- Unlimited users
- 5 kudos sent as a company per week
- 10 default kudos templates
- Custom kudos (e.g., company values)
- Feedback Friday notifications
- Slack & Microsoft Teams integration
- Email and live chat support
- Single sign-on (SSO) support
Enterprise
Special enterprise pricing available for volume purchases.
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Schedule a TimeFrequently asked questions
How does the free trial work?
With our free 14-day trial, you’ll experience everything that Matter has to offer. Add to Slack or Teams and start giving each other kudos, sending out pulse surveys, celebrating birthdays/anniversaries, and much more! You’ll also be introduced to our Customer Success team; if you have any questions, you can schedule a time to chat or message them directly in Matter. It's simple: we don't require any payment information for the free trial. After the free trial, unless you upgrade, you'll automatically move to our Free plan.
How much do rewards cost?
You only pay for a reward when a Matter Admin approves a reward request. You don't prepay for rewards/coins. This cost is billed separate from your subscription.
Gift Cards, Prepaid Cards & Donations
We offer flexible funding method types:
- Prepay - Rewards Account Balance
- Pay-As-You-Go - Credit Card on File
To learn more, view our Help Article on how rewards are billed.
Custom Rewards
There is no cost associated with custom rewards because Matter Admins are responsible for the delivery of their own reward.
How does pricing/billing work?
We only charge for team members that are in a Matter-connected Slack/Teams channel, not the entire workspace. For example, if your workspace has 100 members, but only 20 are in your Matter channel, you would be billed for 20 channel members. No hidden setup or implementation fees.
Billing plan options are monthly or annual. Billing is pro-rated daily based on the number of channel users. The invoice amount will be automatically adjusted and charged at the end of the billing cycle to the payment method on file. In other words, you'll only pay based on the number of channel users and how long they are in the Matter-connected Slack/Teams channel. Learn more about adding/removing channel members here.
For HRIS integrations we require an annual plan. Please contact hello@matterapp.com for associated costs and details.
Which plan is right for me?
Matter uses a bottoms-up approach to transform cultures in all types of organizations, from startups to Fortune 100 corporations; from tech companies to non-profits, and from factories to offices to remote/hybrid workplaces.
The Free plan is designed for small teams and startups that have a limited budget, but still want to allow people the ability to recognize each other.
The Basic plan is great for building culture and increasing engagement with automatic reminders encouraging peer-to-peer recognition based on company values.
The Pro plan is ideal for saving time and boosting engagement with automatic reward delivery, birthdays/ anniversaries, and advanced reporting.
The Pro + Surveys plan is perfect for 10x'ing your response rate with employee surveys in Slack/Teams and receiving real-time, continuous feedback and insights.
Where can I learn more about Matter's features?
Happy you asked! For an overview, watch our demo video. To dive into greater details, our Help Center includes Setup + Rollout Guides or if you're more of a visual learner you can watch our Video Guides. And at anytime, you can always get started for free or schedule a demo.
Do you offer discounts for non-profits and educational institutions?
Yes! Eligible companies can apply for a discount here.
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Recognition & Rewards that Matter
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