Pricing

Free 30-Day Trial

No credit card required to start a free trial. After 30-days, upgrade to Pro Pricing to keep using Matter.

Start Free 30-Day Trial

Unlimited access to all features:

Automated team Feedback Friday

Customizable Kudos (company values)

Actionable admin analytics

Effortless global rewards

Coming Soon

Measure culture with feedback surveys

Streamline constructive feedback

Multi-channel support for Slack

24-hour email support

No credit card required to start a free trial. After 30-days, upgrade to Pro Pricing to keep using Matter.

Pro Pricing

Monthly

Annually
(Save 40%)

1 - 24

channel members

$49/MO

billed annually

25 - 49

channel members

$99/MO

billed annually

50-99

channel members

$199/MO

billed annually

100 - 199+

channel members

$399/MO

+ $200/mo for every additional 100 members

billed annually

1 - 24

channel members

$69/MO

billed monthly

25 - 49

channel members

$139/MO

billed monthly

50-99

channel members

$279/MO

billed monthly

100 - 199+

channel members

$559/MO

+ $280/mo for every additional 100 members

billed monthly

Frequently asked questions

What benefit does Matter bring to my team culture?

Matter is an easy-to-use and effective bottoms-up approach to workplace recognition and company culture. Research shows (Gallup) employees who don’t feel recognized are 2x as likely to quit their job within a year. And according to SHRM, 62% of employees are not happy with the recognition they already receive.

As a result, the goal of Feedback Friday is to help empower teams to celebrate their wins while decreasing employee turnover and increasing employee engagement, all in a fun and easy way.

Can I try out Matter without inviting my team members?

Yes! Upon setting up your Matter workspace, only select who you want to be in your 'test' channel. Try us out, then choose to add the rest of your team to that channel, or choose a new one!

How does Feedback Friday work?

Every Feedback Friday, MatterBot will send messages throughout the day (kickoff, mid-day participation, 15-min last call, recap) to the Matter Slack channel. Messages are to encourage channel members to participate in sending Kudos and constructive feedback. The day ends with a weekly recap highlighting your team's feedback efforts!

Where can I see Feedback Friday in action?

Watch a 3-min demo video or schedule a free demo call - see here!

What are Kudos? Custom Kudos? And how do they work?

Kudos are virtual cards used to highlight team wins, awesome teammates, or a job well done! You can send Kudos easily to your peers, with an option to create your own custom Kudos. Common custom Kudos include company values, inside jokes, and more!

What if I have multiple teams?

You can use Matter in multiple Slack channels. For example, teams that are separated by time zone or job functions (e.g., engineer, design) will be able to have their own Feedback Fridays.

Do I need Slack to use Matter?

Currently, Matter must be connected to a Slack workspace to use. If you'd like to join our Matter for Microsoft Teams waitlist - see here.

Does Matter offer workspace analytics for admins?

Yes! Admins can now view team Analytics from their Web App dashboard. This includes team engagement, top participants, usage over time, and more.

How does pricing work?

Matter will always have a free version available, to make quality feedback accessible to all. Should you choose to upgrade to our Pro Plan, we charge $5 per member per month, with a yearly subscription discount.

How does the free trial work?

The free trial is 30 days and does not require a credit card to start. During the free trial teams get unlimited access to all Matter products and features, listed here.

What happens when the free trial is over?

At the end of your free 30-day trial, if a payment method has not been added, then all features of your Matter Slack channel and Web App workspace will be locked.

For example, team members will not be able to give or receive Kudos. In order to unlock the channel and workspace, a payment method will need to be added to the workspace.

Do you have customer support?

We do! If needed, please visit our help article section, or contact our customer support team here.

How does Matter keep my team's data private/safe?

Matter is consistently reviewing and updating our privacy practices to ensure your team's data stays safe. For more information on our policies - see here.

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Support at every step!

Start with a demo

A personalized walkthrough of Matter. We’ll show you how it works and answer any questions you may have. All done via Zoom.

Onboarding resources

Step-by-step directions with videos and images. They’ll show you how to get your team onboard and get the most benefit from Feedback Friday!

Rapid email support

Have questions? Something not working? Email the Matter team and get a prompt response. We’re here to help!

Watch Matter in action

Schedule a Free Demo

Voted Product Hunt's social impact product of the year

Trusted by companies of all
shapes and sizes

Great way to boost work culture whilst working remotely

Verified Reviewer - Professional Coach

"Great integration with Slack - my favorite aspect are the Kudos messages of encouragement - it really boosts everyone's mood amid working remotely due to the COVID situation in Australia."

4.0

"1 tool helped bessie bring feedback and fun into our team’s online work, @MatterApp! Can’t wait to see them grow further too."

spencer

@skerbz

Apps that "Matter"

Benjamin R. - Senior Marketing Advisor

"Matter helped us connect and admire each other's work when someone did an outstanding job. Matter seamlessly connected to Slack and it's free to try. So there was really no downside of adding it and no setbacks."

5.0

"really stoked to see what the crew at @MatterApp has built for teams and team building… almost makes me want to use Slack again"

@jw

A great tool for a feedback on performance for remote teams

Nive T. - Director of Communications

"Matter was very easy to use and to invite team members to use. With increasingly remote workflows this tool is a great way to stay connected and get constructive feedback as well as gather Kudos and facilitate employee recognition."

5.0

“What’s the nicest thing someone at work has said to you this week? We know. It’s hard. It’s awkward. But tools like @MatterApp make it easy. Use them to make #feedback a habit then get more playful with it. Try it.”

Abracademy

@abracademy

Made my team cohesive!

Dandan S. - Quality Analyst

"Feedback Friday allows our team to have a good habit of providing and receiving feedback. Feedback is very important for personal career growth. This is a great tool to make the team more cohesive."

4.0

“Using @MatterApp to get a baseline of feedback from other leaders and peers. Massively helpful for seeing your blind spots.”

Chris Johnson

@chris_commerce

Great product, a game changer!

Janet Y. - Community Engagement

“I was looking for something like Matter, because my team works remotely. Giving feedback and requesting feedback fits perfectly to create a better company culture, team engagement, and overall positive energy.”

5.0

Bring out the best in your team with Matter

Free 30-Day Trial
No Credit Card Required
2-Min Setup

Watch demo video

Pricing

Free 30-Day Trial

Pro Pricing

Frequently asked questions

Support at every step!

Start with a demo

Onboarding resources

Rapid email support

Watch Matter in action

Voted Product Hunt's social impact product of the year

Trusted by companies of allshapes and sizes

Great way to boost work culture whilst working remotely

Apps that "Matter"

A great tool for a feedback on performance for remote teams

Made my team cohesive!

Great product, a game changer!

Bring out the best in your team with Matter

Trusted by companies of all
shapes and sizes