A personalized walkthrough of Matter. We’ll show you how it works and answer any questions you may have. All done via Zoom.
Step-by-step directions with videos and images. They’ll show you how to get your team onboard and get the most benefit from Feedback Friday!
Have questions? Something not working? Email the Matter team and get a prompt response. We’re here to help!
Matter is an easy-to-use and effective bottoms-up approach to workplace recognition and company culture. Research shows (Gallup) employees who don’t feel recognized are 2x as likely to quit their job within a year. And according to SHRM, 62% of employees are not happy with the recognition they already receive.
As a result, the goal of Feedback Friday is to help empower teams to celebrate their wins while decreasing employee turnover and increasing employee engagement, all in a fun and easy way.
Yes! Upon setting up your Matter workspace, only select who you want to be in your 'test' channel. Try us out, then choose to add the rest of your team to that channel, or choose a new one!
Every Feedback Friday, MatterBot will send messages throughout the day (kickoff, mid-day participation, 15-min last call, recap) to the Matter Slack channel. Messages are to encourage channel members to participate in sending Kudos and constructive feedback. The day ends with a weekly recap highlighting your team's feedback efforts!
Watch a 3-min demo video or schedule a free demo call - see here!
Kudos are virtual cards used to highlight team wins, awesome teammates, or a job well done! You can send Kudos easily to your peers, with an option to create your own custom Kudos. Common custom Kudos include company values, inside jokes, and more!
You can use Matter in multiple Slack channels. For example, teams that are separated by time zone or job functions (e.g., engineer, design) will be able to have their own Feedback Fridays.
Currently, Matter must be connected to a Slack workspace to use. If you'd like to join our Matter for Microsoft Teams waitlist - see here.
Yes! Admins can now view team Analytics from their Web App dashboard. This includes team engagement, top participants, usage over time, and more.
Matter will always have a free version available, to make quality feedback accessible to all. Should you choose to upgrade to our Pro Plan, we charge $5 per member per month, with a yearly subscription discount.
The free trial is 30 days and does not require a credit card to start. During the free trial teams get unlimited access to all Matter products and features, listed here.
At the end of your free 30-day trial, if a payment method has not been added, then all features of your Matter Slack channel and Web App workspace will be locked.
For example, team members will not be able to give or receive Kudos. In order to unlock the channel and workspace, a payment method will need to be added to the workspace.
We do! If needed, please visit our help article section, or contact our customer support team here.
Matter is consistently reviewing and updating our privacy practices to ensure your team's data stays safe. For more information on our policies - see here.
