40 Best Teams Apps & Integrations in 2025 [10 Categories]

At Matter, we're committed to creating workplaces where teams can connect, celebrate achievements, and grow together. As a powerful Microsoft Teams app for employee recognition, rewards, and engagement, Matter enables teams to acknowledge each other's contributions, offer constructive feedback, and build a positive work culture—all within the Teams environment. With a multitude of apps available in the Microsoft Teams App Store, businesses can tailor their Teams experience to suit their unique goals. To help you make the most of Teams, we've compiled this list of the 40 best Teams apps and integrations for 2024. Whether you aim to boost team morale, improve productivity, or manage projects effectively, these apps, starting with Matter, will help you unlock the full potential of your Team's workspace.

5 best Teams apps for human resources

Human resources is a very important part of creating a business culture, keeping employees engaged, and making sure that everything runs smoothly inside the company. Integrating HR-focused apps into Microsoft Teams can simplify everything from onboarding new hires to managing leave requests and celebrating employee achievements. The following five apps enhance HR functions, helping you create a more connected and supportive workplace.

1. Matter

About Matter: Matter is a robust platform that integrates seamlessly with Microsoft Teams to bring employee recognition, rewards, and engagement into everyday workflows. With a mission to foster workplace positivity and collaboration, Matter allows teams to share kudos, offer real-time feedback, and recognize each other's accomplishments directly within Teams. By streamlining recognition into a familiar platform, Matter empowers employees to acknowledge contributions, reinforcing a culture of appreciation and trust.

Matter goes beyond simple recognition by offering features that make engagement continuous and rewarding. The platform includes customizable kudos templates that align with your company's values, as well as Feedback Fridays, which encourage weekly recognition and feedback sharing. Matter coins, which are a points system that works with recognition, can also be redeemed for a variety of rewards. This gives workers even more reason to work hard. Matter's seamless integration with Microsoft Teams means employees don't have to leave their workspace to celebrate wins, making recognition easy, consistent, and enjoyable.

Matter and Teams integration features:

• Real-time kudos: Team members can celebrate each other's achievements with instant kudos, making recognition part of the daily workflow.
• Customizable kudos templates: Choose from predefined templates or create custom messages that reflect your company's values.
• Rewards system: Employees earn Matter coins with each kudos, which can be redeemed for various rewards, increasing motivation.
• Weekly recognition activities: "Feedback Fridays" help establish a regular cadence for sharing feedback, boosting engagement and morale.
• Seamless Microsoft Teams integration: Employee recognition and rewards happen directly within Teams, so employees can celebrate without leaving the platform.

Teams App: View Matter's Microsoft Teams app integration.

Matter pricing: To learn more, view Matter's pricing page.

Matter G2 score: Matter has a G2 score of 4.7/5 based on user reviews.

What Matter customers are saying: “The interface of Matter is extremely user-friendly and intuitive, which significantly reduces the learning curve for new users. The customer support team is responsive and genuinely helpful, providing quick solutions to any issues that arise. Additionally, the robust analytics features have made it much easier to track performance and make data-driven decisions." - Vincent M., Subject Matter Expert (G2 Review for Matter).

2. Workday

About Workday: Workday is a comprehensive human capital management solution that integrates smoothly with Microsoft Teams, allowing employees to manage essential HR tasks directly within Teams. Known for its intuitive interface, Workday supports employees with easy access to PTO management, payroll information, and other HR resources, reducing the need to navigate multiple platforms. By centralizing HR functions within Teams, Workday enhances accessibility and transparency, helping employees stay informed about their leave balances and payroll updates while improving overall efficiency.

Workday and Teams integration features:

• PTO management: Employees can view and manage their paid time off requests without leaving Teams.
• Payroll access: Employees can stay up to date on their earnings and expenses by quickly accessing payroll information.
• HR systems integration: Syncs with other HR systems to provide a complete, centralized HR hub in Teams.
• Real-time updates: Updates and changes are made right away, which helps workers know what's going on with their leaves.

Teams App: View Workday Microsoft Teams app integration.

Workday pricing: Workday does not have pricing currently listed.

Workday G2 score: Workday has a G2 score of 4.0/5 based on user reviews.

What Workday customers are saying: “I've found Workday to be a reliable application for handling holiday and HR activities at my company. Its user-friendly interface makes requesting leave and checking balances easy and efficient. Real-time updates ensure I always know my leave status without chasing paperwork. I appreciate the integration with other HR functions, which provides a central hub for important information. While there can be some lag during busy times, overall, Workday simplifies holiday management and enhances transparency for both employees and HR teams.” - Saurabh Y., Senior Engineer (G2 Review for Workday).

3. Viva Engage

About Viva Engage: Viva Engage, part of Microsoft's Viva suite, is designed to enhance employee engagement by fostering a sense of community within Microsoft Teams. It enables employees to share updates, celebrate milestones, and engage in meaningful conversations across departments, creating a sense of belonging and camaraderie. With its social networking features, Viva Engage brings personal and professional connections to the forefront, helping to build a connected and inclusive workplace.

Viva Engage and Teams integration features:

• Employee engagement: Promotes social interactions and updates, helping employees stay connected.
• Community building: Allows for the creation of groups and communities for different interests and departments.
• Milestone celebrations: Enables employees to share personal and professional milestones, boosting morale.
• Content sharing: Easily share content and updates across the organization to encourage collaboration and alignment.

Teams App: View Viva Engage Microsoft Teams app integration.

Viva Engage pricing: To learn more, view Viva’s pricing page.

Viva Engage G2 score: Viva Engage does not have a G2 score currently listed.

What Viva Engage customers are saying: Customer testimonials are currently unavailable​.

4. Vacation Tracker

About Vacation Tracker: Vacation Tracker simplifies leave management by integrating directly with Microsoft Teams, allowing employees and managers to handle leave requests, track balances, and see upcoming time off in one place. Designed for organizations needing a reliable PTO management solution, Vacation Tracker supports various leave types, from vacation to sick days, and enables managers to approve or deny requests within Teams, streamlining scheduling and reducing the administrative workload for HR teams.

Vacation Tracker and Teams integration features:

• Leave management: Allows employees to request and track their leave within Teams.
• Customizable leave types: Supports various leave types, including vacation, sick days, and more.
• Balance tracking: Provides real-time updates on leave balances for employees.
• Approval workflows: Managers can approve or decline requests directly within Teams.

Teams App: View Vacation Tracker Microsoft Teams app integration.

Vacation Tracker pricing: To learn more, view Vacation Tracker’s pricing page.

Vacation Tracker G2 score: Vacation Tracker has a G2 score of 4.5/5 based on user reviews.

What Vacation Tracker customers are saying: “After swapping everything over from our previous PTO tracker, we have been able to keep track of all of our employees' PTO time easily. Instead of needing to askhow much PTO they have available, they can check for themselves. We are a law firm, so the employees don't have a lot of time, but with Vacation Tracker, we can easily request leave using Slack, which our employees have been quick to pick up on.” - Kayleigh K., Operations Administrative Assistant (G2 Review for Vacation Tracker).

5. Learn365

About Learn365: Also known as LMS365, Learn365 is a learning management solution integrated within Microsoft Teams, designed to support employee development through training and course management. Learn365 provides a seamless platform for delivering training courses, tracking employee learning progress, and sending automated reminders for compliance requirements. This flexibility makes Learn365 an excellent choice for HR teams focused on continuous employee development and compliance.

Learn365 and Teams integration features:

• Course management: Offers a library of training courses directly accessible within Teams.
• Progress tracking: Tracks and reports on employee learning progress for effective development.
• Automated notifications: Sends reminders for training and compliance requirements.
• Customizable learning paths: Allows HR teams to create personalized training plans for employees.

Teams App: View Learn365 Microsoft Teams app integration.

Learn365 pricing: There is currently no pricing listed for Learn365.

Learn365 G2 score: Learn365 has a G2 score of 4.6/5 based on user reviews.

What Learn365 customers are saying: “The platform is very easy to use and navigate. The onboarding we received from the sales demos to the customer success consultant helped us to set it up and prepare for launch. We love the course content options and the ability to automate notifications for reminders and course completions. It allows us to utilize reporting tools which is a solution for administrative tasks and allows the focus to be on providing more content. We look forward to also using Training Plans for onboarding and for employee growth paths. Overall, it was easy to implement with the guidance of the Customer support professional and IT consultant. We have already seen more frequency of use of the learning center and have used it for our annual compliance courses as well as monthly trainings. It was easy to integrate it into our SharePoint site.” - Michelle B., Training Coordinator (G2 Review for Learn365).

5 best Teams apps for productivity

Maximizing productivity is a key goal for any organization, and Microsoft Teams offers a wide selection of productivity apps that help streamline workflows, automate repetitive tasks, and keep teams organized. Whether managing tasks, scheduling meetings, or enhancing communication, these apps enable teams to focus on high-priority work by simplifying daily processes. Here are the top five Teams apps designed to boost productivity and efficiency.

1. Zapier

About Zapier: Zapier connects Microsoft Teams with thousands of other apps, enabling automated workflows that save time and reduce manual tasks. With Zapier, users can automate processes like sending notifications, updating spreadsheets, and organizing files. By connecting Teams to tools like Google Sheets, Slack, and Trello, Zapier helps keep information synchronized across platforms, improving workflow efficiency and reducing errors.

Zapier and Teams integration features:

• Automated notifications: Automatically send notifications to Teams when specific events happen in other connected apps.
• Data synchronization: Keep information updated across multiple platforms without manual input.
• Task automation: Automate repetitive tasks like sending messages or updating documents.
• Multi-app workflows: Set up complex workflows that involve multiple apps for streamlined processes.

Teams App: View Zapier Microsoft Teams app integration.

Zapier pricing: To learn more, view Zapier’s pricing page.

Zapier G2 score: Zapier has a G2 score of 4.5/5 based on user reviews.

What Zapier customers are saying: “It has options for us to connect different platforms we use together so that we can automate our tasks easily. We use it to collect information from customers, keep track of things in spreadsheets, automatically tag customers in our email database, and send automated email notifications internally. Great support also, if we ever have an issue, they usually help us resolve it promptly.” - Alison R., Marketing Manager (G2 Review for Zapier).

2. Todoist

About Todoist: Todoist is a user-friendly task management tool that integrates with Microsoft Teams to help individuals and teams organize their tasks effectively. With Todoist, users can add tasks, set reminders, and collaborate on shared projects directly within Teams. It's easy to keep track of tasks, organize to-do lists, and make sure everyone is on the same page about project deadlines thanks to the platform's simple interface.

Todoist and Teams integration features:

• Task creation and tracking: Quickly create, assign, and track tasks within Teams.
• Due date reminders: Set due dates and receive reminders to stay on track.
• Project collaboration: Work with teammates on shared tasks and projects.
• Task prioritization: Organize tasks by priority to focus on the most important ones.

Teams App: View Todoist Microsoft Teams app integration.

Todoist pricing: To learn more, view Todoist’s pricing page.

Todoist G2 score: Todoist has a G2 score of 4.4/5 based on user reviews.

What Todoist customers are saying:“It is a simple and quick task software. It is very simpole to add tasks. The learning curve is also very easy compared to other task softwares. I use it everday, I can put something in it and have it remind me or show up in my task list days later.” - Alison R., Marketing Manager (G2 Review for Todoist)

3. Presentations AI

About Presentations AI: Presentations AI integrates with Microsoft Teams to help users quickly generate professional, visually appealing presentations. The platform uses AI to let users enter material, and in minutes, it makes polished, well-structured presentations. Ideal for busy teams, Presentations AI reduces the time spent on designing slides, allowing users to focus on content quality and delivery.

Presentations AI and Teams integration features:

• AI-powered slide creation: Generates presentation slides based on content input, saving design time.
• Customizable templates: Select from a range of templates to align with presentation themes.
• Seamless sharing: Share finished presentations within Teams for collaboration.
• Quick edits and updates: Edit presentations directly in Teams, making collaboration faster.

Teams App: View Presentations AI Microsoft Teams app integration.

Presentations AI pricing: To learn more, view Presentations AI’s pricing page.

Presentations AI G2 score: Presentations AI has a G2 score of 4.3/5 based on user reviews.

What Presentations AI customers are saying: “Very simple interface for submitting as much info and context as you like into a prompt. Shockingly impressive generation of presentation content -- with not only amazing text, but also rich, beautiful, creative designs that really helped get the message across. I was thoroughly impressed with the quality and creativiy of the content I received from Presentations.ai, on a request I was fairly skeptical could be done.” - Verified User in Professional Training & Coaching (G2 Review for Presentations AI).​

4. Calendar Pro

About Calendar Pro: Calendar Pro enhances scheduling capabilities within Microsoft Teams, offering features like shared calendars, event reminders, and customizable views. This tool allows teams to stay organized with easy access to shared and individual calendars directly in Teams. Calendar Pro's user-friendly interface makes it easy for teams to schedule meetings, track availability, and avoid conflicts.

Calendar Pro and Teams integration features:

• Shared team calendars: Provides a shared calendar for teams to view availability and plan meetings.
• Event reminders: Sends reminders for upcoming meetings and events.
• Customizable calendar views: Allows users to view calendars by day, week, or month.
• Seamless scheduling: Schedule and manage events without leaving Teams.

Teams App: View Calendar Pro Microsoft Teams app integration.

Calendar Pro pricing: Calendar Pro does not have pricing currently listed.

Calendar Pro G2 score: Calendar Pro does not have a G2 score listed.

What Calendar Pro customers are saying: Customer testimonials are currently unavailable.

5. Perfect Wiki

About Perfect Wiki: Perfect Wiki is a knowledge management tool that integrates with Microsoft Teams, providing a centralized space for creating, organizing, and sharing knowledge. Designed to be intuitive and easy to use, Perfect Wiki allows teams to build and access a collaborative knowledge base directly within Teams, supporting better documentation and knowledge sharing.

Perfect Wiki and Teams integration features:

• Knowledge organization: Allows teams to create and structure knowledge pages within Teams.
• Customizable templates: Provides templates for creating standard knowledge articles.
• Permission control: Set permissions to control who can access and edit knowledge content.
• Search functionality: A powerful search engine that quickly finds information within the wiki.

Teams App: View Perfect Wiki Microsoft Teams app integration.

Perfect Wiki pricing: To learn more, view Perfect Wiki’s pricing page. 

Perfect Wiki G2 score: Perfect Wiki has a G2 score of 4.8/5 based on user reviews.

What Perfect Wiki customers are saying: “Create custom workspaces to organize information and collaborate effectively. I can customize the look and feel of your wiki to match your brand and preferences. Integrate PerfectWiki with other tools and systems for seamless workflows. The platform is designed to be intuitive and easy to navigate, even for non-technical users. Set up your wiki in minutes and start adding content. Access and edit your wiki content from any device, including mobile phones and tablets.Track changes and collaborate effectively with multiple users and easily share documents and knowledge within your team or organization. Quickly find the information you need using the powerful search engine.” - Joshua M., Travel Advisor (G2 Review for Perfect Wiki).

5 best Teams apps for project management

Project management is essential for maintaining job organization, meeting deadlines, and maintaining team alignment. Integrating project management tools directly into Microsoft Teams enables teams to assign tasks, track progress, and collaborate seamlessly within a single platform. Here are five top Teams apps that provide the tools to keep projects on track and ensure clear communication.

1. Trello

About Trello: Trello is a widely used project management tool known for its visual, card-based task organization. With Trello's integration into Microsoft Teams, users can create boards, delegate responsibilities, and track project progress in real-time, helping agile teams stay organized and productive without switching between platforms.

Trello and Teams integration features:

• Visual task boards: Organize tasks with customizable boards and cards, making it simple to track progress.
• Real-time updates: Get instant updates within Teams, aligning the whole team.
• File attachments: Attach files directly to cards for easy reference.
• Power-Ups support: Add extra functionality to boards, such as calendars or time-tracking tools.

Teams App: View Trello Microsoft Teams app integration.

Trello pricing: To learn more, view Trello’s pricing page.

Trello G2 score: Trello has a G2 score of 4.4/5 based on user reviews.

What Trello customers are saying: “Trello’s visual simplicity and flexibility are what I like best. It’s easy to organize tasks, move them across stages, and collaborate with my team. Whether I’m working on blog content, YouTube videos, or other marketing projects, Trello’s intuitive drag-and-drop interface allows for smooth management. I also appreciate the wide range of power-ups and integrations, especially with Google Drive and Slack, which help streamline our workflows. The ability to automate tasks using Butler is another huge time-saver for our team.” - Çağrı M., Content Marketing Manager (G2 Review for Trello).

2. Asana

About Asana: Asana is a project management application that integrates with Microsoft Teams, providing a comprehensive platform for task assignments, project tracking, and timeline visualization. Asana's integration makes it easy to assign tasks, set deadlines, and monitor project progress directly within Teams.

Asana and Teams integration features:

• Task assignment: Create and assign tasks to team members from within Teams.
• Timeline views: Visualize project schedules with timelines and milestones.
• Notification updates: Get task updates directly in Teams to keep everyone informed.
• Collaborative tools: Share project files and details with team members for smooth collaboration.

Teams App: View Asana Microsoft Teams app integration.

Asana pricing: To learn more, view Asana’s pricing page.

Asana G2 score: Asana has a G2 score of 4.4/5 based on user reviews.

What Asana customers are saying: “The best thing about this software is not one, or two. I can create tasks, set their dates, routines, collaborate with my teammates, see their tasks, private my tasks, and so much more. It has AI features as well. It keeps you productive with its reporting feature. Its very easy to use. I literally learnt it within 2 days. Our team use this app daily. We have integrated it with slack and i can create tasks right from Slack.” - Shivam K., Digital Marketing Associate (G2 Review for Asana).

3. Jira Cloud

About Jira Cloud: Jira Cloud is an agile project management tool specifically designed for development teams. Integrated with Microsoft Teams, Jira Cloud supports issue tracking, sprint planning, and collaboration, making it ideal for managing complex software development workflows.

Jira Cloud and Teams integration features:

• Issue tracking: Log and manage project issues directly in Teams.
• Sprint planning: Plan sprints and track sprint progress within Teams.
• Real-time notifications: Stay updated on project changes and task completions.
• Collaborative features: Enable development teams to work together effectively.

Teams App: View Jira Cloud Microsoft Teams app integration.

Jira Cloud pricing: To learn more, view Jira Cloud’s pricing page.

Jira Cloud G2 score: Jira Cloud has a G2 score of 4.3/5 based on user reviews.

What Jira Cloud customers are saying: “Jira Software gives you full control of the project management access through which user can access the facilities which jira has to offer. It has various features in it which provides Ease to user and implementation is so easy that user can handles the management easily.” - mnv g., Senior dev (G2 Review for Jira Cloud).

4. Monday.com

About monday.com: monday.com is a flexible project management application that integrates with Microsoft Teams, offering visual boards, automated workflows, and real-time updates. It's a powerful choice for teams looking to track project timelines, share updates, and assign tasks within Teams.

monday.com and Teams integration features:

• Customizable project boards: Create boards to organize and track project tasks.
• Automated workflows: Set up notifications and reminders for seamless project tracking.
• Real-time project tracking: View project timelines and track deadlines easily.
• File sharing: Share files and updates directly within Teams.

Teams App: View Monday.com Microsoft Teams app integration.

monday.com pricing: To learn more, view monday.com’s pricing page.

monday.com G2 score: monday.com has a G2 score of 4.7/5  based on user reviews.

What monday.com customers are saying: “I like the visual aspect of Monday.com. The platform offers an easy-to-scan and read interface with customizable boards that help my team stay organized and track our progress. It's great to see which projects I am clearly responsible for and what deadlines are approaching.” - Marco B., Marketing and Communications Manager (G2 Review for monday.com).

5. ClickUp

About ClickUp: ClickUp is an all-in-one project management solution that integrates with Microsoft Teams, enabling teams to manage tasks, timelines, and documents in a centralized location. With ClickUp, teams can customize their views, assign tasks, and track project status within Teams, making it a great fit for complex projects.

ClickUp and Teams integration features:

• Task management: Create and manage tasks with deadlines and assignments.
• Customizable views: Organize tasks in list, board, or calendar views.
• Document collaboration: Share and edit documents within Teams.
• Progress monitoring: Track task completion and project progress in real-time.

Teams App: View ClickUp Microsoft Teams app integration.

ClickUp pricing: To learn more, view ClickUp’s pricing page.

ClickUp G2 score: ClickUp has a G2 score of 4.7/5 based on user reviews.

What ClickUp customers are saying: “ClickUp is an all-in-one project management tool with all the features needed for the entire Product Development in one place. The best-in-class customer support helps to solve all the issues on time. Integration with other platforms helps to attain the migration from other platforms so easier and the AI feature that can able to summarise and generate the task description which helps developers to understand more about the task.” - Dharmesh K., Senior Software Engineer (G2 Review for ClickUp).

5 best Teams apps for collaboration

Collaboration is essential for team success, especially in remote or hybrid work environments. Microsoft Teams supports a range of collaboration apps that make it easy for teams to brainstorm, share files, and visually communicate. Integrating the right apps can enhance team communication, streamline workflows, and foster a more interactive and connected workspace. Here are the top five Teams apps for effective team collaboration.

1. Figma

About Figma: Figma is a powerful design and prototyping tool that integrates directly with Microsoft Teams, allowing design teams to collaborate visually and share real-time updates on projects. With Figma, designers can work on files simultaneously, gather feedback, and make changes instantly, all while keeping team members informed in Teams.

Figma and Teams integration features:

• Real-time collaboration: Multiple team members can edit designs in real-time.
• Seamless feedback collection: Share designs in Teams for feedback and discussion.
• Version control: Keep track of design iterations and feedback within the platform.
• File sharing: Share Figma files directly in Teams for quick access.

Teams App: View Figma Microsoft Teams app integration.

Figma pricing: To learn more, view Figma’s pricing page.

Figma G2 score: Figma has a G2 score of 4.7/5 based on user reviews.

What Figma customers are saying: “Drag n drop functionality to create whatever you want. Circle, rectangle, button, box, rectangle, images. You can create in a ziffy & share the same with & outside the organization.” - Sourabh P., Senior Associate (G2 Review for Figma).

2. Dropbox

About Dropbox: Dropbox is a cloud storage and file-sharing platform that integrates with Microsoft Teams, allowing users to directly access and share files within their workspace. Dropbox's integration with Teams simplifies file sharing, facilitating the collaboration of teams on documents, presentations, and other files without leaving the Teams platform.

Dropbox and Teams integration features:

• File storage and sharing: Easily upload, share, and manage files within Teams.
• Document collaboration: Work on shared files with team members in real time.
• File access controls: Set permissions and access levels for secure sharing.
• Automatic syncing: Changes to files are synced across all devices.

Teams App: View Dropbox Microsoft Teams app integration.

Dropbox pricing: To learn more, view Dropbox’s pricing page.

Dropbox G2 score: Dropbox does not have a G2 score listed. To learn more, view Dropbox’s G2 profile.

What Dropbox customers are saying: “I have been using it for many years and started with a free account and earned more storage and now I pay for storage and it is a great deal. So easy to use and have all of my data in one place. I also like to share folder with other people. Great for files and pictures. Large files are easy to transfer to other people. Plus if you delete a file you can get it restored. I like that I can use it on my phone, tablet and laptop. Works easily among cross platforms.” - Chuck B., Marketing Consultant (G2 Review for Dropbox).

3. Miro

About Miro: Miro is an online collaborative whiteboard tool for brainstorming, planning, and sharing ideas. Integrated with Microsoft Teams, Miro allows teams to collaborate visually by creating mind maps, flowcharts, and interactive boards that can be shared and edited in real-time.

Miro and Teams integration features:

• Collaborative whiteboards: Create and share boards for brainstorming and planning.
• Real-time editing: Work on boards simultaneously with team members.
• Mind mapping tools: Create mind maps to visualize complex ideas.
• Seamless file sharing: Share boards in Teams for quick access and feedback.

Teams App: View Miro Microsoft Teams app integration.

Miro pricing: To learn more, view Miro’s pricing page.

Miro G2 score: Miro has a G2 score of 4.7/5 based on user reviews.

What Miro customers are saying: “I love how Miro helps me organize my work tasks. It’s super easy to use, has a clear and simple design, and really helps me stay on top of things. It’s flexible, so I can organize my tasks in whatever way makes sense for me, which also reduces my stress. Plus, working together with my teammates on the same board is so smooth! Great tool for creativity and planning.” - Yana M., Project Analyst (G2 Review for Miro).

4. Decisions

About Decisions: Decisions is a Microsoft Teams app designed to improve meeting productivity by providing agenda management, note-taking, and decision-tracking tools. Teams can work together on Decisions to make agendas, give tasks, and keep everyone up to date. This makes it a useful tool for communicating and working together.

Decisions and Teams integration features:

• Agenda management: Create and share meeting agendas within Teams.
• Action item tracking: Assign and monitor tasks resulting from meetings.
• Voting and feedback tools: Collect votes and feedback for decision-making.
• Meeting recaps: Automatically send out meeting summaries to keep everyone updated.

Teams App: View Decisions Microsoft Teams app integration.

Decisions pricing: To learn more, view Decisions pricing page.

Decisions G2 score: Decisions has a G2 score of 4.6/5 based on user reviews.

What Decisions customers are saying: “Decisions makes development very easy and very visual and thus self-documenting. Decisions offers much more functionality than rules - flows, forms, integrations, etc. that make it possible to completely encompass business logic within, and implement complete working "code" modules without code. Decisions also allows for faster deployment of critical fixes. Because Decisions is a visual designer, it's easier to visualize changes, have confidence in them, and unit test individual components. Also, the export/import functionality allows you to quickly promote individual objects, rather doing a complete "build". During our review of rule engine products, Decisions was the most stable and feature-robust rule engine product that we reviewed. Decisions support has been extremely responsive and pleasurable to work with.” - Jeff H., (G2 Review for Decisions).

5. Lucidspark

About Lucidspark: Lucidspark is a virtual whiteboard app that integrates with Microsoft Teams to facilitate brainstorming and team collaboration. It allows team members to share ideas, create visual plans, and collaborate in real-time, making it ideal for teams looking to enhance creativity and idea sharing within Teams.

Lucidspark and Teams integration features:

• Interactive whiteboards: Use visual boards for brainstorming sessions.
• Real-time collaboration: Multiple users can edit and add ideas simultaneously.
• Sticky notes and templates: Organize thoughts with sticky notes and pre-made templates.
• Easy file sharing: Share boards and get feedback within Teams.

Teams App: View Lucidspark Microsoft Teams app integration.

Lucidspark pricing: To learn more, view Lucidspark’s pricing page.

Lucidspark G2 score: There is no G2 score available for Lucidspark.

What Lucidspark customers are saying: There are no reviews for Lucidspark at this time.

5 best Teams apps for customer service

Customer service is at the heart of any successful business, and integrating specialized apps within Microsoft Teams can help streamline customer interactions, improve response times, and enhance support efficiency. These apps make it easy for customer service teams to manage inquiries, capture meeting notes, and collaborate on solutions, all within Teams. Here are the top five Teams apps to support excellent customer service.

1. Fireflies.ai

About Fireflies.ai: Fireflies.ai is an AI-powered meeting assistant that integrates with Microsoft Teams to transcribe meetings, capture key insights, and create searchable meeting summaries. With Fireflies, customer service teams can focus on the conversation, knowing that important details are being recorded for future reference, making it a powerful tool for customer interactions and follow-ups.

Fireflies.ai and Teams integration features:

• Automatic transcription: Records and transcribes meetings in real-time.
• Keyword search: Easily search transcriptions to find specific information.
• Meeting summaries: Generates concise summaries of key points discussed.
• Team collaboration: Share transcriptions and notes with team members for better follow-up.

Teams App: View Fireflies Microsoft Teams app integration.

Fireflies.ai pricing: To learn more, view Fireflies.ai’s pricing page.

Fireflies.ai G2 score: Fireflies.ai has a G2 score of 4.8/5 based on user reviews.

What fireflies.ai customers are saying: “Great AI tool for transcribing, recording and summarising meetings along with action items. Very efficient and makes my output a lot more achievable and structured. It was really easy to implement into meetings and really easy to start using it so I did not need the customer support function although I will still give that a go with my suggestions. I am using Fireflies daily, in all my meetings now and integrating it into my entire team.” - Anne M., Marketplace Experience (G2 Review for fireflies.ai).

2. Meeting Summaries from Read AI

About Meeting Summaries from Read AI: Read AI offers a Meeting Summaries app that automatically captures essential meeting details in Microsoft Teams, creating easily shareable summaries and insights. This tool is ideal for customer service teams who need to document interactions and quickly share summaries with colleagues or management.

Meeting Summaries and Teams integration features:

• Automated meeting recaps: Provides concise summaries after each meeting.
• Sentiment analysis: Analyzes the tone of meetings to understand customer sentiment.
• Highlight tracking: Flags important moments during calls for easy review.
• Easy sharing: Share summaries directly within Teams for collaboration.

Teams App: View Meeting Summaries from AI Microsoft Teams app integration.

Meeting Summaries pricing: To learn more, view Meeting Summaries pricing page.

Meeting Summaries G2 score: Meeting Summaries has a G2 score of 4.3/5 based on user reviews.

What Meeting Summaries customers are saying: “What I like most about Read is its ability to automate Zoom meeting transcriptions. Real-time transcriptions and its smart scheduling features are invaluable in streamlining communication and ensuring meetings are more efficient.” - Aneurys Nicanor A., Project Manager (G2 Review for Read AI).

3. Copilot for Sales

About Copilot for Sales: Copilot for Sales is an AI-driven sales assistant that integrates with Microsoft Teams to provide insights, suggest responses, and analyze interactions with customers. While primarily a sales tool, its capabilities are valuable for customer service teams needing contextual responses and historical insights, making it easier to handle complex inquiries.

Copilot for Sales and Teams integration features:

• AI-powered insights: Offers relevant data and response suggestions based on customer history.
• Response assistance: Provides suggested responses to common customer inquiries.
• Real-time analytics: Tracks and analyzes customer interactions for better understanding.
• Collaboration tools: Share insights and customer data within Teams for a unified approach.

Teams App: View Capilot for Sales Microsoft Teams app integration.

Copilot for Sales pricing: Copilot’s pricing is currently not listed.

Copilot for Sales G2 score: Copilot for Sales has a G2 score of 4.2/5 based on user reviews.

What Copilot for Sales customers are saying: “Refer to sales platform very useful to checking the recent online resources reviews from the sellers ease of customer support. “ - Sooraj S., (G2 Review for Copilot for Sales).

4. Sembly

About Sembly: Sembly is an AI-driven meeting assistant that records and transcribes customer calls, generating meeting notes and action items within Microsoft Teams. This app helps customer service teams maintain accurate records, follow up on action points, and collaborate on solutions, ensuring no details are missed.

Sembly and Teams integration features:

• Meeting transcription: Records and transcribes customer calls in real-time.
• Highlight recognition: Identifies important points and action items.
• Action tracking: Automatically assigns action items and follow-ups.
• File sharing: Share meeting summaries and notes within Teams for team collaboration.

Teams App: View Sembly Microsoft Teams app integration.

Sembly pricing: To learn more, view Sembly’s pricing page.

Sembly G2 score: Sembly has a G2 score of 4.6/5 based on user reviews.

What Sembly customers are saying: “Sembly Ai allows me to focsu on the people I am meeting. In just a few minutes after the meeting, I have a summary, outline, and actionables all ready to go out to the rest of the attendees. No longer am I worried about missing important details! I integrate it with my google calendar so I have the option to use it for every meeting. I use it mutliple times a week. It is a gem of a tool!” - Ariel M. (G2 Review for Sembly).

5. Aircall

About Aircall: Aircall is a cloud-based telephone system designed for customer support teams, providing seamless call management, Teams integrations, and analytics. Its integration with Microsoft Teams enables teams to make and receive calls, track customer interactions, and access call metrics in one place, improving response times and customer satisfaction.

Aircall and Teams integration features:

• Call management: Make and receive calls directly within Teams.
• Call analytics: Access insights on call performance and customer interactions.
• CRM integration: Syncs with CRM systems for comprehensive customer profiles.
• Collaboration tools: Share call details with team members to improve follow-up.

Teams App: View Aircall Microsoft Teams app integration.

Aircall pricing: To learn more, view Aircall’s pricing page.

Aircall G2 score: Aircall has a G2 score of 4.3/5 based on user reviews.

What Aircall customers are saying: “The platform offers a user-friendly interface, a responsive support team, and affordable, competitive pricing, making it an excellent choice for our needs.” - Alex B., Corporate Director (G2 Review for Aircall).

5 best Teams apps for sales and marketing

Sales and marketing teams rely on collaboration, data insights, and streamlined communication to drive results. Integrating sales and marketing tools within Microsoft Teams can enhance lead management, track sales pipelines, and optimize campaign efforts—all from within Teams. The top five Teams apps are designed to boost sales and marketing productivity.

1. HubSpot

About HubSpot: HubSpot is a robust CRM platform that integrates with Microsoft Teams, enabling sales and marketing teams to track leads, manage customer interactions, and coordinate campaigns. HubSpot's integration directly brings customer data, marketing insights, and pipeline updates into Teams, ensuring everyone stays informed and aligned.

HubSpot and Teams integration features:

• Real-time notifications: Get alerts for new leads, contact activity, and deal updates.
• Deal tracking: Manage and track sales opportunities within Teams.
• Email tracking and templates: Access email tracking features to monitor customer interactions.
• CRM synchronization: Seamlessly syncs with HubSpot's CRM for a complete view of customer information.

Teams App: View HubSpot Microsoft Teams app integration.

HubSpot pricing: To learn more, view HubSpot’s pricing page. 

HubSpot G2 score: HubSpot has a G2 score of 4.4/5 based on user reviews.

What HubSpot customers are saying: “HubSpot helps businesses quickly realize the benefits of a fully integrated approach to inbound marketing. It's a pure pleasure to see the improved performance that businesses achieve, and it happens because the product is intuitive, extremely user friendly, and provides a wide range of feedback loops that constantly encourage customers to continue their progress. And I also love the attitudes of the HubSpot people; they make me wish I was 25 years old and in the position to seek my fortune with them in Cambridge.” - Greg L., President (G2 Review for HubSpot).

2. RingCentral

About RingCentral: RingCentral is a cloud-based communications solution that integrates with Microsoft Teams, providing tools for calls, messaging, and video conferencing. Through this integration, sales and marketing teams can maintain communication with their consumers, manage calls, and monitor performance metrics within Teams, improving customer engagement and response times.

RingCentral and Teams integration features:

• Integrated calling: Make and receive calls directly in Teams.
• Team messaging: Collaborate with teammates on customer interactions.
• Video conferencing: Host video meetings with customers and prospects.
• Analytics and reporting: Access call metrics to improve performance.

Teams App: View Ring Central Microsoft Teams app integration.

RingCentral pricing: To learn more, view RingCentral’s pricing page.

RingCentral G2 score: RingCentral has a G2 score of 4.0/5 based on user reviews.

What RingCentral customers are saying: “Nice to have all you phone lines and ability to modify them in one place. Also like the phone over IP experience and cost.” - Nathan M., Owner/Administrator (G2 Review for RingCentral).

3. Salesforce

About Salesforce: Salesforce is one of the most prominent CRMs in the world, helping sales teams manage leads, track opportunities, and close deals. The Salesforce integration with Microsoft Teams allows users to access customer data, update records, and view pipeline insights directly in Teams, enhancing sales productivity.

Salesforce and Teams integration features:

• Lead and opportunity tracking: Monitor and manage leads and sales opportunities within Teams.
• Account management: Access customer records and update information in real-time.
• Pipeline visibility: Get an overview of the sales pipeline and deal progress.
• Collaboration tools: Share customer insights with team members to improve sales strategies.

Teams App: View Salesforce Microsoft Teams app integration.

Salesforce pricing: To learn more, view Salesforce’s pricing page.

Salesforce G2 score: Salesforce has a G2 score of 4.5/5 based on user reviews.

What Salesforce customers are saying: “What I like best is their deep knowledge of the platform and their proactive approach to providing solutions tailored to our specific business needs. Their responsiveness and ability to offer strategic insights have been key in helping us maximize the value of Salesforce.” - Paulo S., CRM & RevOps Solutions Manager (G2 Review for Salesforce).

4. Canva

About Canva: Canva is a tool for graphic design that integrates with Microsoft Teams, making it easy for marketing teams to create and share high-quality visuals. Canvas integration allows users to collaborate on design projects, share graphics, and receive feedback directly in Teams, speeding up the creative process.

Canva and Teams integration features:

• Design collaboration: Work on designs with team members in real-time.
• Template library: Access various templates for social media, presentations, and more.
• File sharing: Share graphics directly within Teams for feedback.
• Brand kits: Use custom brand kits to ensure consistency across visuals.

Teams App: View Canva Microsoft Teams app integration.

Canva pricing: To learn more, view Canva’s pricing page.

Canva G2 score: Canva has a G2 score of 4.7/5 based on user reviews.

What Canva customers are saying: “I just love how intuitive and easy to use Canva is - plus the results are pretty great. You can either drag and drop different elements to create your own designs, or use pre-made images and just change the elements you need. It's available on mobile as well so you can even create images on the go - the iOS app is pretty good. There are hundreds of elements to choose from and many of them are even free of charge, and you can also upload your own images or graphic files. There are hundred of app integrations available, including many AI tools for generating text and images, and you can use these apps straight in your Canva account. Sharing is super easy. Pro tip: You can use Canva to create simple websites.” - Vanina I., - Chief Мarketing Оfficer (CMO) (G2 Review for Canva).

5. DocuSign

About DocuSign: DocuSign is an electronic signature and document management tool that integrates with Microsoft Teams, facilitating contract and approval management for sales teams. With DocuSign, teams can send, track, and securely sign documents directly within Teams, ensuring faster contract processing and a streamlined approval workflow.

DocuSign and Teams integration features:

• Electronic signatures: Send and receive signed documents digitally within Teams.
• Document tracking: Monitor the status of sent documents in real time.
• Template library: Access templates for frequently used documents.
• Secure storage: Store signed documents securely within DocuSign.

Teams App: View DocuSign Microsoft Teams app integration.

DocuSign pricing: To learn more, view DocuSign’s pricing page.

DocuSign G2 score: DocuSign has a G2 score of 4.5/5 based on user reviews.

What DocuSign customers are saying: “Honestly, the product itself is okay—it does what it's supposed to, and we haven’t had too many technical issues with it.” - Rita D., Product Manager (G2 Review for DocuSign).

5 best Teams apps for analytics

Data-driven insights are essential for modern businesses, and analytics apps integrated into Microsoft Teams allow teams to access real-time data, generate reports, and collaborate on insights seamlessly. With these apps, you can monitor business metrics, track performance, and make informed decisions directly within Teams. Here are the top five Teams apps to empower data-driven collaboration and decision-making.

1. Power BI

About Power BI: Power BI is a robust data visualization and business intelligence instrument developed by Microsoft, specifically designed to empower teams with data insights. Power BI's integration with Microsoft Teams brings powerful analytics capabilities directly into the workspace, allowing users to monitor business metrics, create custom dashboards, and collaborate on insights without leaving Teams.

Power BI and Teams integration features:

• Data dashboards: Create interactive dashboards and share them within Teams.
• Real-time metrics: Track and visualize business metrics in real-time.
• Collaborative analysis: Share reports and insights to support team collaboration.
• Data visualization: Customize charts, graphs, and reports for intuitive analysis.

Teams App: View Power BI Microsoft Teams app integration.

Power BI pricing: To learn more, view Power BI’s pricing page.

Power BI G2 score: Power BI has a G2 score of 4.5/5 based on user reviews.

What Power BI customers are saying: “For anyone already used to the Microsoft ecosystem, PowerBI delivers a combination of a user-friendly interface and powerful analytics. It's easy to use: the drag-and-drop interface makes building reports intuitive; It has advanced capabilities: more advanced users can take advantage of DAX, M, and custom visuals for complex analysis; Most tools in the market already have an integration option with PWBI, besides, as it is part of the Microsoft family, Power BI integrates smoothly with Excel, Azure, and others. This makes it easy to transition between tools and leverage existing workflows, especially for businesses using the Microsoft suite. There's extensive documentation, training options, and a community around the tool.” - Nathiele N., Business Analyst (G2 Review for Power).

2. Google Analytics

About Google Analytics: Google Analytics is a comprehensive web analytics tool that helps marketing and web teams track website performance, user behavior, and campaign effectiveness. With the Google Analytics integration for Microsoft Teams, users can receive instant notifications about website metrics and campaign performance directly within Teams, allowing for timely, data-driven decisions.

Google Analytics and Teams integration features:

• Real-time traffic updates: View live changes in website traffic and behavior.
• Customizable alerts: Set up alerts for specific metrics and goals.
• Campaign tracking: Monitor campaign results to optimize strategies.
• Report sharing: Share Google Analytics insights with team members in Teams.

Teams App: View Google Analytics Microsoft Teams app integration.

Google Analytics pricing: Google Analytics pricing page is currently unavailable.

Google Analytics G2 score: Google Analytics has a G2 score of 4.5/5 based on user reviews.

What Google Analytics customers are saying: “It has a user-friendly UI and intuitive navigation. It offers a wide range of measurements, reports, and tools, among other strong features.Integration with more Google tools, such Search Console, AdWords, and other products from the Google Marketing Platform, is simpler.” - Abhishek U., Desktop Support Specialist III (G2 Review for Google Analytics).

3. Datadog

About Datadog: Datadog is an analytics and monitoring platform that provides visibility into application performance, infrastructure health, and security across an organization. By integrating Datadog with Microsoft Teams, IT and development teams can receive real-time alerts, track performance metrics, and troubleshoot issues, making it an ideal tool for maintaining system reliability and performance.

Datadog and Teams integration features:

• Infrastructure monitoring: Track server health, application metrics, and system performance.
• Real-time alerts: Receive instant notifications in Teams when performance issues arise.
• Log management: Access and analyze logs to troubleshoot issues effectively.
• Dashboard sharing: Share custom dashboards for team visibility and collaboration.

Teams App: View Datadog Microsoft Teams app integration.

Datadog pricing: To learn more, view Datadog’s pricing page.

Datadog G2 score: Datadog has a G2 score of 4.3/5 based on user reviews.

What Datadog customers are saying: “I think Datadog is a must if you want to make sure that your product is performant and reliable. The fact that we can find and fix bugs before our users ever interact with our users is such a crazy advantage. The amount of helpful data that datadog provides with little to no setup is amazing. The team has built a great product and I am looking forward to upcoming features.” - Juan Fernando P., Full stack engineer (G2 Review for Datadog).

4. Tableau Cloud

About Tableau Cloud: Tableau Cloud, formerly Tableau Online, is a data visualization and analytics platform providing businesses with dynamic insights and data exploration capabilities. Integrated with Microsoft Teams, Tableau Cloud enables users to create visual reports and interactive dashboards and collaborate on data insights within Teams, making it a top choice for data-driven organizations.

Tableau Cloud and Teams integration features:

• Dynamic dashboards: Create and share interactive dashboards in Teams.
• Real-time collaboration: Collaborate on data insights with team members.
• Mobile access: Access Tableau dashboards on any device.
• Automatic data refreshes: Ensure data remains up-to-date across all dashboards.

Teams App: View Tableau Cloud Microsoft Teams app integration.

Tableau Cloud pricing: To learn more, view Tableau Cloud’s pricing page.

Tableau Cloud G2 score: Tableau Cloud has a G2 score of 4.4/5 based on user reviews.

What Tableau Cloud customers are saying: “It is easy to use, I did not have any previous experiance using any software so complete and powerfull as tableu, I was used to excel or google spreadsheets, and I am loving it.” - Héctor Clemente M., Data Analyst (G2 Review for Tableau Cloud).

5. Meltwater

About Meltwater: Meltwater is a media monitoring and social listening platform that provides valuable insights into brand sentiment, competitor activity, and industry trends. By integrating Meltwater with Microsoft Teams, PR and marketing teams can monitor media coverage, track social media sentiment, and receive real-time alerts on brand mentions, all within their Teams workspace.

Meltwater and Teams integration features:

• Media monitoring: Track media coverage and brand mentions in real-time.
• Social listening: Analyze brand sentiment across social platforms.
• Competitive insights: Monitor competitor mentions and activities.
• Real-time alerts: Receive notifications on key brand mentions directly in Teams.

Teams App: View Meltwater Microsoft Teams app integration.

Meltwater pricing: To learn more, view Meltwater’s pricing page.

Meltwater G2 score: Meltwater has a G2 score of 4.0/5 based on user reviews.

What Meltwater customers are saying: “I can relax because i know i got everrything in one place. Also I can read impact of things in social media.” - sebsatian z., Communications Director of the City of Pilar (G2 Review for Meltwater).

5 best Teams apps for IT and management

IT and management teams ensure smooth operations, secure systems, and streamlined workflows across organizations. Integrating IT tools within Microsoft Teams enhances team productivity, user access management, and support capabilities. Here are the top five Microsoft Teams apps for empowering IT and management teams to handle team status meetings, manage workflows, and provide seamless remote support.

1. Zoom

About Zoom: Zoom is a top-rated video conferencing solution that integrates directly with Microsoft Teams to enable secure, high-quality video meetings and webinars. This app supports team leaders and IT managers by facilitating remote team status meetings, allowing employees to connect instantly and troubleshoot issues in real time. With Zoom's integration, users can easily schedule meetings and join calls within Microsoft Teams, enhancing the Microsoft Teams workspace with powerful video capabilities.

Zoom and Teams integration features:

• Seamless meeting access: Schedule and join Zoom meetings within Microsoft Teams.
• Webinar hosting: Host large-scale virtual events and webinars.
• Screen sharing and recording: Share screens and record sessions for later use.
• Remote support: Enable virtual assistance for technical troubleshooting.

Teams App: View Zoom Microsoft Teams app integration.

Zoom pricing: To learn more, view Zoom’s pricing page.

Zoom G2 score: Zoom has a G2 score of 4.5/5 based on user reviews.

What Zoom customers are saying: “I love how easy it is to use! The integration with my calendar makes it so easy to schedule any meeting, and I use it at least twice a day, if not more. Setting up the account took no time at all; it's been very easily implemented by our entire team. I can send a Zoom link to people who don't have an account and they can still join the meeting. The recording feature has made it very easy to review my meetings, ensuring I don't miss anything.” - Sereena S., Director of Client Care (G2 Review for Zoom).

2. Okta

About Okta: Okta is a comprehensive identity and access management tool that enhances Microsoft Teams' security by enabling secure user authentication and streamlined access controls. Integrated with Microsoft Teams, Okta allows IT teams to manage permissions, track login activities, and implement single sign-on (SSO), improving both security and user productivity within the Teams environment. Okta is essential for team leaders who prioritize security and efficient access management across remote teams.

Okta and Teams integration features:

• User authentication: Secure and streamline login processes for all users.
• Single sign-on (SSO): Provide one-click access to multiple apps and tools.
• Access management: Control user permissions and monitor activity.
• Multi-factor authentication: Add an additional security layer for critical access.

Teams App: View Okta Microsoft Teams app integration.

Okta pricing: To learn more, view Okta’s pricing page.

Okta G2 score: Okta has a G2 score of 4.5/5 based on user reviews.

What Okta customers are saying: “Over the years, I have worked with Okta across various companies, and I must say that it is honestly one of the best SSO solutions on the market. Not only is it user-friendly with a modern interface, but it also boasts high security standards and supports working with thousands of users simultaneously.” - Paloma G., Trainer Coordinator (G2 Review for Okta).​

3. TeamViewer

About TeamViewer: TeamViewer is a remote access tool that empowers IT support teams to connect to employee devices securely within Microsoft Teams. This app is ideal for remote teams, allowing IT professionals to troubleshoot, transfer files, and manage systems from anywhere. By integrating TeamViewer with Microsoft Teams, IT managers can support employees without leaving the Teams workspace, simplifying remote support and enhancing IT responsiveness.

TeamViewer and Teams integration features:

• Remote device access: Securely connect to and control devices remotely.
• Real-time troubleshooting: Resolve technical issues in real-time.
• File transfer: Send files securely during support sessions.
• Session recording: Record support sessions for compliance and training.

Teams App: View TeamViewer Microsoft Teams app integration.

TeamViewer pricing: To learn more, view TeamViewer’s pricing page.

TeamViewer G2 score: TeamViewer has a G2 score of 4.4/5 based on user reviews.

What TeamViewer customers are saying: “Teamviewer has been a good tool for me to connect remotely and it is easy to use and does not require advanced skills to use it properly. I like the flexible and fast user interface that allows me to connect anywhere in the world and provide support without any problems, and over time it has been getting better and better.” - Johan L., IT Director (G2 Review for TeamViewer).

4. GitHub

About GitHub: GitHub is a powerful employee recognition software development and version control platform, seamlessly integrated with Microsoft Teams to support project teams and agile development workflows. GitHub's integration allows developers to track code changes, review pull requests, and discuss project updates within Teams. For IT managers and development teams, GitHub streamlines collaboration on projects, ensuring continuity and facilitating agile project management directly in the Teams workspace.

GitHub and Teams integration features:

• Code management: Track code changes and commits within Teams.
• Issue tracking: Manage project issues and resolve bugs collaboratively.
• Pull request notifications: Receive real-time notifications for pull requests.
• Project collaboration: Discuss code updates and improvements with team members.

Teams App: View GitHub Microsoft Teams app integration.

GitHub pricing: To learn more, view GitHub’s pricing page.

GitHub G2 score: GitHub has a G2 score of 4.7/5 based on user reviews.

What GitHub customers are saying: “I have been using it for more than 3 years, it is practical, it has all the necessary features to make me feel comfortable, it is easy to use and safe with the projects I manage. As for customer support, I have used it and have had good results. Once I had problems with my git actions and they helped me solve it and also gave me guidelines to use it in the best way. I have implemented it in the desktop and web versions and added it to IDEs that I have worked with, such as visual code or android studio. My frequency of use is daily, I keep my projects there.” - Alfredo P., QA Engineer (G2 Review for GitHub).​

5. ServiceBot

About ServiceBot: ServiceBot is a highly effective IT service management (ITSM) app that integrates with Microsoft Teams to streamline IT support and service requests. By allowing employees to submit IT tickets within Microsoft Teams, ServiceBot automates ticket creation, tracks service requests, and assigns tasks, all in real-time. This integration helps IT managers keep track of requests and ensure timely resolution, making it an essential tool for team productivity and effective workflow management.

ServiceBot and Teams integration features:

• Automated ticketing: Create and assign IT support tickets directly from Teams.
• Real-time status updates: Monitor ticket progress and notify users of updates.
• Task assignment: Assign IT support tasks to team members efficiently.
• Dashboard view: Centralized view of all active tickets and service requests.

Teams App: View ServiceBot Microsoft Teams app integration.

ServiceBot pricing: There is currently no pricing for ServiceBot.

ServiceBot G2 score: There is no G2 score listed for ServiceBot at this time.

What ServiceBot customers are saying: There are no reviews listed for ServiceBot.​

How to add apps in Teams

Adding apps in Microsoft Teams can elevate your team's productivity and collaboration. By connecting the best Microsoft Teams apps to your workspace, you bring essential tools directly into the Teams channel for easy access. Here's a step-by-step guide on how to add apps to MS Teams to streamline tasks, improve communication, and enhance your workflows.

1. Open Microsoft Teams: Start by navigating to your MS Teams workspace on desktop or mobile.
2. Go to the "Apps" section: In the left sidebar, click the "Apps" icon to browse the available Microsoft Teams apps and integrations.
3. Search for the app by name: Use the search bar to locate specific apps, such as Power BI or Asana, to bring your preferred tools into Teams.
4. Select the app: Select the app to view more details about its integration features.
5. Add to a team or chat: Choose whether to add the app to a Teams channel, specific team, or individual chat.
6. Configure app permissions: Grant any necessary permissions and configure the app within your selected Teams channel for smooth integration.

How to remove apps from Teams

Removing apps from Microsoft Teams helps keep your workspace organized and ensures that only essential tools are accessible to your team. Here's how to quickly remove an app from MS Teams:

1. Open Microsoft Teams: Go to your main Teams workspace on desktop or mobile.
2. Navigate to the "Apps" section: Select "Apps" in the sidebar to access all installed applications.
3. Locate the app to be removed: Utilize the scroll function or the search box to locate the application you wish to uninstall.
4. Click on the app and select "Uninstall": Open the app's settings and click "Uninstall" to remove it from the Teams channel.
5. Confirm removal: Follow on-screen prompts to finalize and complete the removal.

What are Teams apps?

Microsoft Teams apps are integrations that enhance MS Teams' functionalities, turning it into a comprehensive productivity hub. These apps allow users to connect Microsoft Teams with tools for project management, analytics, customer support, and more within their Teams channel. Popular options include those that help team leaders assign tasks, track progress, and organize Teams meetings effectively. By connecting the best Microsoft Teams apps, teams can boost productivity, centralize data, and make workflows more efficient, all within Microsoft Teams.

Final tips for using the best Teams apps

Choose instruments that correspond with your team's requirements to get the most from Microsoft Teams apps. Here are tips to optimize your Teams experience:

• Identify core objectives: Assess your team's goals, whether it's organizing Teams meetings, assigning tasks, or accessing real-time analytics in a Teams channel.
• Leverage Microsoft Teams integrations: Choose apps that integrate smoothly with MS Teams and channels, allowing you to centralize tasks and communication.
• Review app usage regularly: Periodically assess app usage, removing any apps that no longer meet your needs to keep the workspace optimized.
• Train team members: Ensure all members know how to use new apps, which can increase team productivity and enhance your Teams channel setup.
• Prioritize security: Use the Microsoft Teams admin center to monitor permissions, manage access, and protect sensitive information.

In 2024, Microsoft Teams will offer various apps and integrations to help teams collaborate, streamline workflows, and boost productivity. From project management to customer service, the right apps can transform your Team's workspace into a powerful hub tailored to your specific needs. Matter stands out as a leading platform for employee recognition and engagement that seamlessly integrates with Microsoft Teams. With Matter, you can easily recognize team achievements, share feedback, and foster a positive, connected workplace culture—all within your existing Team channels.

Ready to enhance your team's collaboration and morale? Try Matter and experience how simple it is to cultivate a more engaged and motivated team in Microsoft Teams. Get started with Matter for free today and see how it can make a difference for your organization.