If you had all the time in the world, you could take the time to stop and chat with the manager of every team in your company. Over a cup of coffee and multiple slices of dolce panne- or perhaps a mug of beer and a bowl of peanuts, you'd pick their brains and get a whole new perspective of the company. You'd find out how their teams were doing; the challenges, the victories. You'd hear what they thought was most necessary for improved productivity; what resources their teams needed to increase employee engagement, creativity, and job satisfaction.
With 24 hours in every day, there's no way that's happening. That's what manager feedback surveys are for. Under ideal conditions, a manager feedback survey would provide you the same actionable insights your long chats in the office might. But there's one difference: it takes less time.
A manager feedback survey is typically a relatively short questionnaire consisting of between 5 and 10 questions that focus on areas like:
A longer manager feedback survey might also include areas like staff competencies, department budget and team effectiveness.
This questionnaire can be conducted through any means: email, paper survey, or online manager feedback survey software.
Note that a manager feedback survey is different than a manager effectiveness survey. To rate your manager's leadership ability, you will typically want to do a 360 review or employee survey rather than a direct manager survey.
Having manager feedback in writing is a great way to:
While a manager survey provides much the same feedback as an employee feedback survey it provides an additional top-down perspective. A manager engagement survey is also typically easier to implement than an employee engagement survey as fewer responses are needed.
When you collect manager feedback, it's important that you give your survey in a way that shows respect for your manager's time. There are two different types of survey approaches:
A manager feedback form, which is a printed questionnaire that your manager fills out and mails or emails back to you.
An online manager feedback survey: this can be conducted through an email link or a manager feedback software program like SurveyMonkey(or any other manager feedback survey tool).
Manager feedback surveys can vary in length, but they ask similar questions about what managers want from their teams and how well they feel they're being met. Some of the most common manager feedback survey questions include:
A manager feedback questionnaire can exist in any form. If you'd rather not send a manager feedback survey through the mail, you can email a manager feedback questionnaire to your manager, or create an online manager feedback form that your manager simply fills out and submits online
Some companies have even incorporated manager feedback surveys into their annual manager reviews or as part of their performance management systems. No matter how long the manager feedback survey is, it's best to give them in a timely manner so your manager doesn't feel swamped.
Manager feedback survey software is an easy-to-use solution to the practical problems involved with survey implementation. First, check your existing employee experience management software: you may find there is a survey functionality built right in. If not, you want to look for software solutions that include these features:
A few popular software choices are SurveyMonkey, Qualtrics, and Zoho Survey. Keep in mind that manager feedback surveys require a lot of response data, so you need manager feedback software that can process a large amount of information quickly - no one wants to wait all day for manager feedback survey results to load!
Here are some final tips that can help you plan and execute effective manager surveys:
As manager feedback surveys are an integral part of manager management, giving manager feedback surveys can provide you with valuable insights that leave you better able to serve your company's goals. While manager feedback surveys are not perfect - managers may feel uncomfortable or even intimidated by them - manager survey software and manager-friendly manager feedback surveys make the process more manageable.
Conducting surveys may seem a pretty poor substitute to hanging out in the office, chatting about team happenings, but it certainly is more time-effective! If manager feedback is important to you, manager surveys are a good place to start. Focus on the big picture, let your software do the legwork, and get productive with all the feedback data that comes out of the process.