Selecting the right recognition platform can be crucial for businesses aiming to boost employee engagement and reinforce company culture. Organizations seek solutions that provide meaningful recognition while seamlessly fitting into daily workflows. Matter understands these needs deeply, offering easy integration with Slack and Microsoft Teams and unique features like customizable kudos and the automated Feedback Friday initiative. This guide compares Achievers vs. Matter to help you find the employee engagement platform that best supports your organization's goals.
Achievers vs. Matter: Overview comparison
For businesses that wish to cultivate a positive work environment, enhance employee engagement, and enhance overall job satisfaction, the decision between Achievers and Matter can be crucial. Both platforms offer comprehensive tools to achieve these objectives, but their approaches and features vary significantly.
Matter is designed to integrate effortlessly with Slack and Microsoft Teams, making recognition an integral part of daily communication. It employs a unique weekly resetting coin system that encourages regular, meaningful recognition, supported by features like Feedback Friday and diverse reward options. Matter focuses on creating a streamlined user experience and automating processes to reduce administrative burdens, drive higher employee engagement, and improve retention.
Conversely, Achievers provides a broader employee recognition platform with features like social recognition, custom rewards, and performance management tools. However, its integration with daily communication tools may not be as deep as Matter's, which could limit its effectiveness for organizations prioritizing seamless engagement within Slack and Teams environments.
By comparing these platforms, organizations can identify which tool aligns best with their employee engagement strategy, recognition goals, and overall business needs.
Achievers vs. Matter: Features
Both Matter and Achievers offer robust employee recognition and engagement features, but each caters to different organizational needs.
Matter features:
- Seamless integration with Slack and Microsoft Teams: Matter integrates directly into Slack and Microsoft Teams, allowing employees to give kudos, participate in surveys, and receive feedback all within their existing communication tools. This integration encourages consistent engagement, boosting employee morale without the need for additional platforms.
- Unique recognition system: Matter utilizes a weekly resetting coin system to promote continuous and genuine recognition. This system prevents the accumulation of unused points and ensures recognition remains fresh and impactful, motivating employees to achieve their best regularly.
- Diverse reward options: Matter provides over 1,600 reward options, including digital gift cards, charitable donations, prepaid Visa/Mastercards, and custom-branded rewards. These varied choices help organizations cater to different employee preferences and acknowledge personal achievements.
- Advanced surveys and feedback tools: Matter offers built-in tools for employee surveys, such as eNPS and pulse surveys, that are fully integrated with Slack and Teams. These tools allow organizations to gather real-time, actionable employee engagement, satisfaction, and performance insights.
- Automated celebrations: Matter automates recognition tasks, including Feedback Friday reminders, birthday and anniversary celebrations, and reward distribution, reducing administrative workload for HR teams and ensuring no milestone is missed.
Achievers features:
- Comprehensive recognition programs: Achievers provides a range of recognition options, from social recognition to custom rewards and performance management tools. These programs are designed to support diverse recognition needs and build a culture of appreciation within the organization.
- Custom rewards and flexibility: Achievers offers various rewards, including gift cards, merchandise, and experiences, allowing employees to choose rewards that resonate most with them. This flexibility can boost motivation and satisfaction, especially for high achievers who go the extra mile.
- Integration with multiple tools: Achievers integrates with several platforms, including HR systems and communication tools. However, it may not provide the same depth of integration with Slack and Microsoft Teams as Matter, which could limit real-time engagement and recognition.
- Analytics and insights: Achievers leverages analytics to help organizations measure employee engagement, identify trends, and improve recognition strategies. This data-driven approach supports continuous improvement but may not be as deeply integrated with daily workflows as Matter's features.
Key takeaways on features: While both Matter and Achievers offer robust features, Matter excels in its deep integration with Slack and Microsoft Teams, its unique recognition system, and its automation capabilities. Achievers offers a broader range of recognition programs but lacks the seamless daily workflow integration that Matter provides.
Achievers vs. Matter: Integration options
Integration substantially impacts the selection of an employee engagement platform, as it determines how easily the platform fits into your organization's existing workflows. Both Achievers and Matter offer various integration options, but their approaches differ.
Matter integration options
- Deep integration with Slack and Microsoft Teams: Matter is designed to integrate deeply with Slack and Microsoft Teams, allowing for recognition activities such as giving kudos, conducting surveys, and sending feedback directly within these tools. This seamless integration fosters real-time engagement and ensures recognition is a natural part of daily workflows.
- Extensive HRIS integration: Matter supports integration with over 250 HRIS platforms, such as ADP, BambooHR, Gusto, and Workday. This enables automatic synchronization of employee data, ensuring timely and accurate recognition of key milestones like birthdays and anniversaries and reducing manual tasks for HR teams.
- Custom API access: Matter provides API access, allowing organizations to connect the platform with other software systems as needed. This flexibility supports various levels of complexity and functionality, making it easier to implement custom recognition programs.
Achievers integration options
- Integration with HR and performance management tools: Achievers integrates with a variety of HR and performance management tools, enhancing its ability to provide a comprehensive recognition experience. However, its integration depth with daily communication tools like Slack and Microsoft Teams may not be as extensive as Matter's, impacting its ability to keep employees engaged in real-time.
- API and custom data integration: Achievers offers API options that facilitate connections with an organization's existing systems. However, these integrations may not offer the same real-time, deeply embedded engagement within communication tools as Matter does.
Key takeaways on integration options: While both Matter and Achievers offer a range of integration options, Matter stands out for its deep integration with Slack and Microsoft Teams, which supports continuous engagement and reduces the need for additional tools. Achievers offers broader integrations with HR and performance management systems, but for companies prioritizing seamless communication tool integration, Matter is the superior choice.
Achievers vs. Matter: Pricing and plans
Understanding pricing is crucial for organizations seeking to align their budget with their engagement goals. Matter provides clear, transparent pricing options, while Achievers uses a customized pricing model.
Matter pricing and plans
Matter offers a range of pricing plans designed to accommodate various organizational needs, from small teams to large enterprises:
Free Forever:
- Cost: $0 per user per month.
- Ideal for: Small teams and startups.
- Features:
- Unlimited users.
- Access to Feedback Friday and kudos with a limit of 5 kudos per channel per week.
- Nine default kudos templates with options to create custom kudos aligned with company values.
- Thirty days of analytics history.
- Integration with Slack and Microsoft Teams.
- Security features, including single sign-on (SSO) support.
Basic:
- Cost: $1 per user per month, billed annually, with monthly billing option.
- Features: All features included in Free Forever, plus:
- Unlimited kudos recognition.
- Advanced analytics with unlimited history.
- Customizable Feedback Friday.
- Integration with Slack and Microsoft Teams.
- Email and live chat support.
Pro:
- Cost: $3 per user per month, billed annually, with monthly billing option.
- Features: All features included in Basic, plus:
- Advanced HRIS integrations allow seamless synchronization with platforms like ADP, BambooHR, and Workday.
- Access to peer-to-peer feedback tools.
- Gift card rewards are available in over 100 countries.
- Custom company-branded rewards.
- Automated birthday and work anniversary celebrations with rewards.
Pro + Surveys:
- Cost: $5 per user per month, billed annually, with monthly billing option.
- Features: All features included in Pro, plus:
- Automated pulse surveys and eNPS capabilities.
- Rewards for survey completions.
- Custom surveys with advanced delivery options and analytics.
Enterprise:
- Special Pricing: Available for large organizations with tailored solutions.
- Features:
- All features from Pro + Surveys, with additional enterprise-level customization and support.
- Advanced integration capabilities and priority support.
Achievers pricing and plans
Customized pricing: Achievers does not publicly disclose its pricing details, offering tailored solutions based on each organization's unique requirements. Organizations interested in Achievers tools must contact them directly to get a customized quote that is based on their size, needs, and desired features.
Key takeaways on pricing and plans: Matter offers a more transparent pricing structure, making it easier for organizations to budget for recognition programs. Achievers may be suitable for larger organizations with specific, customized needs that require a tailored pricing approach, but Matter provides more straightforward and accessible options for businesses of all sizes.
Achievers vs. Matter: Customer support
Customer support is critical for effectively implementing and maintaining an employee recognition platform. Both Matter and Achievers offer various support options, but key differences exist.
Matter customer support
- 24/7 support: Provides 24/7 customer support via live chat and email, ensuring help is always available.
- Dedicated account management: Offers personalized support for organizations on higher-tier plans, including tailored onboarding and best practices guidance.
- Comprehensive help center: Features a robust help center with articles, video tutorials, and FAQs to help users navigate the platform effectively.
- Automated notifications: Includes automated notifications like Feedback Friday, reducing manual oversight and ensuring consistent engagement.
Achievers customer support
- Standard support options: Includes email support and access to a help center with guides and tutorials. However, 24/7 support is not explicitly stated, which could be a limitation.
- Dedicated support for larger clients: Offers dedicated support and account management for larger clients, but details on availability and scope may vary.
Key takeaways on customer support: Matter offers a more comprehensive approach to customer support with 24/7 availability, dedicated account management, and extensive onboarding resources, making it a better choice for organizations requiring consistent, accessible support.
Achievers vs. Matter: Customer reviews
Customer reviews are essential for understanding how employee engagement platforms like Achievers and Matter perform in real-world settings. Evaluating these reviews provides actionable insights into which platform best meets your organization's employee engagement, productivity, and retention needs.
Matter customer reviews
- High customer satisfaction: Matter holds an impressive G2 score of 4.7/5, reflecting its popularity among users who appreciate its seamless integration with Slack and Microsoft Teams. Customers frequently highlight how this integration makes recognition a natural part of daily communication, thereby boosting employee engagement and creating a more connected workplace.
- Autumn Amescua, Chief Culture & People Officer at SXSW-"Matter helps us encourage behaviors that align with our company values and can allow us to recognize and reward those who exemplify our values."
- Sam Udotong, CTO & Co-founder at Fireflies.ai- "Being a high-performance team, Matter helps us take a moment out of our busy day to share heartfelt gratitude with kudos."
- Jeff Hagel, President at McInnis & Holloway- "Our company's culture & morale changed overnight! In under 2 months, we've had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used."
For more customer feedback, visit Matter's G2 page.
Achievers customer reviews
- Achievers G2 score: Achievers have a G2 score of 4.7/5 based on user reviews.
- Anton A., Onboarding Tech- "They promise to investigate and reply the next day and after that, you hear nothing from them. It took 3 months to process my request. During this time a war has started in my country and now the certificates are useless. They can't refund them or send compensation. All I can hear is that they are sorry or ask the vendor. Also one of the certificates is not the one I ordered."
- Verified User in Chemicals- "The fact that I had a reward from my company; also there weren't a lot of items. I couldn't spend the money on my personal Amazon account and the representative who I chatted with didn't know how to direct me."
- Verified User in Computer Software- "The system does provide a full selection of Amazon item - the ones that are really good aren't typically available. The biggest issue is with delivery and tracking the status on the UI is very poor on giving the shipping status. No email updates are provided so you need to log in and see that a poorly worded status has changed which may indiciate that an item has been delivered. Customer Service was ineffective, good an responding and but not at taking action."
For more details, check Achievers G2 page.
Key takeaways on customer reviews: While both platforms receive strong feedback, Matter stands out for its ease of use, seamless integration with Slack and Teams, and ability to foster real-time, meaningful recognition that aligns with company values. Achievers is appreciated for its comprehensive feature set and flexibility but may face usability and integration depth challenges. When selecting a platform, consider which best fits your organization's employee engagement strategy and goals.
Achievers vs. Matter: Which is the right tool for you?
Choosing the right employee engagement platform is essential for creating a culture of appreciation and boosting overall employee satisfaction. Here's a closer look at why Matter might be the ideal choice for your organization.
Why Matter could be the perfect fit for your organization
- Seamless integration with communication tools: Matter's integration with Slack and Microsoft Teams ensures that recognition is embedded directly into your team's daily workflow, fostering continuous engagement and interaction.
- Encourages meaningful recognition: Matter's weekly resetting coin system promotes frequent and genuine recognition, preventing unused points from accumulating and ensuring that recognition remains fresh and aligned with organizational values.
- Provides customizable surveys and actionable insights: Matter includes tools like customizable employee surveys, eNPS, and pulse surveys that help gather real-time feedback and insights, supporting organizations in enhancing engagement and morale.
- Offers transparent pricing and flexible plans: Matter's clear pricing structure, which includes a Free Forever plan, makes it accessible for organizations of all sizes, allowing for easy budgeting without hidden costs.
When might Achievers be the right choice?
- For larger, complex organizations: Achievers might be better suited for larger organizations with diverse recognition needs and complex programs, offering tools for performance management, custom rewards, and social recognition.
- Comprehensive rewards catalog: Achievers offers an extensive range of rewards, from gift cards and merchandise to unique experiences, which can cater to different employee preferences and enhance motivation. However, its integration with Slack and Teams may not be as seamless as Matter's.
Final summary: Why Matter is the clear choice
Selecting the appropriate recognition platform entails identifying one that is in harmony with your company's values, objectives, and strategy for engaging employees. Matter offers a comprehensive, easy-to-use solution that directly encourages continuous recognition and engagement within Slack and Microsoft Teams. With features like customizable kudos, Feedback Friday, automated celebrations, and actionable insights from employee surveys, Matter provides a dynamic approach to fostering a culture of appreciation and recognition.
Matter emerges as the clear choice for organizations aiming to build a more engaged, motivated, and high-performing team. Ready to transform your workplace? Get started with Matter for free today and foster a culture of recognition that drives engagement and success.
