When selecting the right employee engagement platform, organizations must consider the unique requirements of their workplace culture and objectives. WorkTango and Guusto offer comprehensive solutions to increase employee engagement and recognition through tailored features. However, they cater to different organizational needs and structures, making it essential to compare their features, integrations, pricing, customer support, and user reviews to determine the best fit for your company.
In this comparison, we will evaluate WorkTango vs. Guusto, focusing on key factors such as employee feedback, peer-to-peer recognition, and seamless integration capabilities. Whether you're seeking WorkTango alternatives or exploring Guusto competitors, this guide will provide the insights you need to make an informed decision. We will also introduce Matter, a powerful platform that is a strong alternative to WorkTango and Guusto.
WorkTango vs. Guusto: Overview comparison
WorkTango offers a holistic approach to employee engagement by focusing on continuous feedback through employee surveys and real-time insights. It allows companies to integrate feedback directly into recognition programs, ensuring that recognition aligns with organizational values and performance metrics. WorkTango's Employee Experience Platform also includes a robust recognition and rewards marketplace, providing millions of reward options to incentivize and engage employees. Additionally, the platform emphasizes peer-to-peer, top-down, and milestone recognition programs, which are customizable and scalable.
On the other hand, Guusto takes a more streamlined approach, making it simple for businesses to offer recognition and rewards, especially to frontline workers. Guusto's platform allows employees to receive gift cards, charity donations, and custom rewards. It is highly flexible and accessible, with features like QR codes and SMS for workers without access to email. Guusto is designed to be inclusive, scalable, and user-friendly, making it ideal for organizations with diverse, on-the-ground teams.
Both kudos platforms offer robust solutions, but WorkTango stands out for companies focused on data-driven insights and continuous employee feedback. At the same time, Guusto is better suited for those seeking a simple, rewards-based recognition system, particularly for industries with frontline staff.
WorkTango vs. Guusto: Features
WorkTango and Guusto are powerful platforms designed to enhance employee recognition and employee engagement, but they offer distinct features catering to different organizational needs.
WorkTango features:
- Recognition & rewards: WorkTango offers a comprehensive platform focusing on employee engagement, recognition, and rewards. Employees can recognize their peers with peer-to-peer recognition, while companies can reinforce core values through this process. The platform provides a rewards marketplace featuring over 10 million options, including gift cards, physical rewards, and charitable donations. This makes it easy for employees to redeem meaningful rewards that suit their preferences.
- Customizable programs: WorkTango allows organizations to customize their kudos programs, offering top-down, bottom-up, and peer-to-peer recognition, ensuring that all levels of employees feel valued and appreciated. Milestone and anniversary awards are automated to ensure no key celebration is missed.
- Data insights and analytics: With advanced reporting features, companies can track recognition trends, measure employee engagement, and identify key influencers within their teams. This helps HR leaders make data-driven decisions to boost engagement levels and align with organizational objectives.
Guusto features:
- Simple recognition and rewards: Guusto focuses on creating a simple, scalable recognition platform that empowers both managers and employees to recognize their peers effortlessly. It offers digital rewards and non-monetary shoutouts, making it accessible even for frontline employees who may not have company emails.
- Milestones and custom programs: Guusto allows for custom branding and offers automation for key recognition events such as birthdays, work anniversaries, and years-of-service awards. Managers are also given the flexibility to create budget-controlled recognition programs and random draws for rewards, ensuring recognition efforts are aligned with business needs.
- Global rewards network: Guusto's platform includes many reward options, from gift cards to donations and custom swag. The rewards are available globally without any markup, ensuring companies pay only the face value of the rewards they distribute.
While both platforms offer robust recognition and rewards solutions, WorkTango excels in providing data-driven insights and a comprehensive approach to employee engagement. On the other hand, Guusto shines with its simplicity, global rewards network, and flexibility for frontline employees. Your decision will be based on whether your company wants a straightforward, scalable solution or prefers a more in-depth, analytics-driven approach.
WorkTango vs. Guusto: Integration options
Both WorkTango and Guusto provide strong integration capabilities to streamline employee recognition and engagement processes. However, they offer different approaches based on their target audiences and the needs of their users.
WorkTango integrations: WorkTango offers a comprehensive range of integrations designed to enhance productivity and engagement across diverse platforms. Key integrations include:
- Slack and Microsoft Teams: Employees can send recognition directly from these communication tools, making embedding recognition into the daily workflow easier. WorkTango also offers dedicated channels to display recognition activities within these platforms, keeping recognition efforts visible and timely.
- HRIS systems: WorkTango integrates with several major HRIS platforms such as Workday, BambooHR, and ADP, allowing seamless syncing of employee data and automating workflows like service anniversaries and birthdays.
- SSO and security: For secure, streamlined logins, WorkTango supports integrations with Azure Active Directory, Okta, and OneLogin, ensuring that users can access the platform without managing multiple credentials.
Guusto integrations: Guusto focuses on offering simple yet effective integrations tailored for companies looking to manage recognition in a straightforward way. Notable integrations include:
- Microsoft Teams and Slack: Guusto enables users to give and receive recognition through these platforms, allowing recognition to happen without disrupting the existing workflow. Teams can easily celebrate milestones and manage recognition through their familiar communication tools.
- HRIS platforms: Guusto integrates with popular HRIS platforms, ensuring that recognition efforts are tied to up-to-date employee data and allowing for automated rewards and milestone celebrations.
- API access: For larger organizations looking to tailor their integrations further, Guusto provides API access to connect to other HR or operational systems for deeper customization.
Key Differences:
- WorkTango stands out for its depth of integration, especially for large enterprises looking to align their employee engagement strategy with existing HR systems and daily tools like Slack and Teams.
- Guusto also offers integrations with key communication platforms and HR systems and focuses on providing a more straightforward, easily scalable approach, making it ideal for companies looking for simplicity and quick deployment.
Both platforms offer strong integration options, but WorkTango's wider range of HRIS and security integrations makes it a better choice for larger enterprises. Guusto's ease of use and rapid deployment cater well to businesses seeking efficiency and flexibility.
WorkTango vs. Guusto: Pricing and plans
Pricing plays a significant role when choosing between WorkTango and Guusto for employee engagement and recognition. Although both systems serve companies of various sizes, their techniques and pricing strategies differ.
WorkTango pricing:
WorkTango provides a tailored pricing structure depending on particular features needed and user count. Businesses need to contact WorkTango for a quote based on their requirements for precise pricing.
- Pricing Options:
- Employee Surveys & Insights
- Recognition & Rewards
- Full Employee Experience Platform
Guusto pricing:
Guusto offers transparent and flexible pricing options designed to cater to businesses of all sizes.
- Pricing Options:
- Free: $0 per month, Single user account
- Lite: $40 per month, Single user account
- Essential: $120 per month, Starts with 30 seats
- Premium: $400 per month, Starts with 80 seats
While both platforms provide flexible pricing models, Guusto's plans offer a more structured, pay-as-you-scale model with a clear monthly cost, making it appealing for companies wanting to start small and gradually scale their employee recognition efforts. Conversely, WorkTango's pricing is more geared to the particular requirements of every company and offers a bespoke solution depending on the engagement instruments needed.
For businesses seeking even more flexibility, Matter provides a competitive alternative by offering a combination of customizable recognition programs and flexible pricing to suit various organizational sizes.
WorkTango vs. Guusto: Customer support
The seamless implementation and ongoing utilization of employee recognition platforms such as WorkTango and Guusto rely heavily on the quality of customer support available. Both platforms provide a range of support options, though their levels of service and approach differ in several ways.
WorkTango customer support:
WorkTango provides comprehensive customer support to ensure users maximize the platform's features. It offers:
- Onboarding assistance: Dedicated support during onboarding, helping organizations set up and customize the platform according to their needs.
- Live chat and email support: WorkTango provides customer service through live chat and email, allowing users to get assistance directly from their website. This support is available during business hours.
- Help center: WorkTango features an extensive help center containing articles and resources to assist users with common questions, troubleshooting, and platform navigation.
These resources aim to ensure a smooth user experience and helping HR teams align the platform with their broader employee engagement strategies.
Guusto customer support:
Guusto offers a customer-centric support model designed for quick and easy problem resolution. Key support features include:
- In-app and email support: Guusto offers responsive email and in-app support, providing direct access to customer service when needed.
- Help center and knowledge base: Guusto provides an online help center with comprehensive resources and guides that assist users in managing their recognition programs, administering gifts, and troubleshooting common issues. The help center offers both English and French support.
- Personalized demos: Guusto also offers live demos hosted by product experts to guide customers through the platform's features and answer any questions.Key differences:
- WorkTango provides more structured support for setting up and onboarding, which makes it well-suited for businesses needing help integrating the platform with broader HR systems.
- Guusto, while offering responsive support and demos, focuses more on self-service tools like the help center and is ideal for companies looking for quick and efficient support without needing in-depth onboarding.
Both WorkTango and Guusto offer solid customer support options. Still, WorkTango might be more suited for larger enterprises needing continuous support. At the same time, Guusto excels with its simplicity and ease of use, offering a more user-friendly approach for smaller teams.
WorkTango vs. Guusto: Customer reviews
Real-world experiences offer critical insights when comparing employee engagement platforms. Here's what users say about WorkTango and Guusto based on verified reviews:
WorkTango customer reviews
G2 Review: WorkTango has a 4.6/5 rating based on user feedback.
It is praised for its comprehensive employee experience platform that combines employee recognition, engagement surveys, and actionable insights. Users appreciate the platform's ability to seamlessly integrate feedback into their recognition programs, providing a holistic view of employee engagement.
- “Too many magazine choices in lieu of more desirable items. Item costs also seem high to comparable rewards programs at other companies.” - Verified User in Pharmaceuticals (Customer G2 Review)
- “Love the fact you can express your gratitude for coworkers that go above and beyond. Needs more interraction appeal- I forget it's there, and nothing really directing/pulling me to check in. Could use more impacting rewards, lower points.” - Verified User in Financial Services
- “Many bugs, inability to put in feature requests in a meaningful way, inability to add "all employees" to a perform cycle (must add individually or by department), lack of documentation or instruction on how to set-up a perform card or leverage modules for their best impact. Seems like there is a focus on certain tools (Feedback) but not on others (Perform) - not encouraging when we leverage perform the most out of all the modules. Also, an inability to use in-line GIF images in recognition module - a number of competitors offer this feature and it adds a lot of personality to the process.” - Verified User in Internet (Customer G2 Review)
Guusto customer reviews:
G2 Review: Guusto has a 4.9/5 rating based on hundreds of user reviews.
Guusto is commended for its simplicity and focus on recognition through gift cards and rewards, making it easy for employees to redeem meaningful rewards. It's especially appreciated for its intuitive setup and scalability for small to large organizations.
- “Initial login takes some finesse. Figuring out how to redeem your gift card takes some finesse.” - Marilyn H. (Customer G2 Review)
- “I wish Guusto had more merchants for better flexibility. These days, people want to be more practical. Shops are better than restaurants. I'd like to see more shopping options and gasoline station brands on there.” - Joseph G., Art Director
- “I have only been using guusto for a little bit. The only thing I find I don't like is that when I log in it redirects me to the website instead of letting me log in via the app.” - Verified User in Hospitality (Customer G2 Review)
Though they serve different purposes, users of both systems highly value them. WorkTango is valued for its robust feedback and employee engagement analytics, while Guusto is appreciated for its straightforward rewards system and flexibility.
WorkTango vs. Guusto: Which is the right tool for you?
Choosing between WorkTango and Guusto depends on your company's unique needs, workplace culture, and the type of employee recognition and engagement program you want to implement. Both platforms offer valuable solutions for boosting employee engagement but cater to different business models and priorities. Here's a breakdown to help you compare Guusto and WorkTango competitors to determine which platform aligns best with your organizational objectives.
Choose WorkTango if:
- Your company requires a comprehensive employee engagement platform integrating employee feedback, surveys, and recognition rewards.
- You need an all-in-one solution that includes peer-to-peer recognition, employee surveys, and pulse surveys to measure engagement levels and gather actionable insights.
- Integration with Microsoft Teams and other HRIS platforms is a priority to ensure seamless data synchronization and automation of key milestones like birthdays and anniversaries.
- Your organization values continuous feedback and wants to use data-driven insights to inform performance management and align recognition programs with company culture and core values.
- You're looking for a platform that offers customizable solutions, ideal for large enterprises managing complex recognition workflows across multiple teams and locations.
Check out our WorkTango vs. Matter guide for a full comparison.
Choose Guusto if:
- You are seeking a simple and flexible solution for employee recognition, focusing on gift cards, custom rewards, and non-monetary shoutouts that are easy to administer.
- Your company prefers a pay-per-active-user model, ensuring you only pay for those who actively use the platform, making it more cost-effective for smaller businesses or those just starting their recognition programs.
- Global reward options are important, with the ability to offer employees diverse choices such as gift cards, charitable donations, and branded company swag.
- For front-line staff members who might not have consistent access to email or office-based tools, you want a solution that fits them. Guusto's platform is designed to be inclusive, with options for QR codes, SMS delivery, and even printable rewards.
- You're looking for quick implementation with no setup fees, allowing you to start small and scale as your company grows while maintaining flexible budgets and strong control over recognition spending.
Check out our Guusto vs. Matter guide for a full comparison.
In the end, WorkTango and Guusto are great tools for improving employee satisfaction, strengthening a good working culture, and offering real accolades. Your company's size, employee engagement objectives, and preference for a cost-effective, simple-to-deploy solution like Guusto or a data-driven, comprehensive platform like WorkTango will all influence the ideal option.
Suppose you're looking for a WorkTango alternative or a Guusto competitor that balances ease of use with scalability. In that case, Matter offers a competitive solution featuring a comprehensive recognition program designed to drive employee engagement as your business grows.
Matter: The best alternative to WorkTango and Guusto
If you seek a flexible and user-friendly WorkTango and Guusto alternative, Matter is a standout choice for enhancing employee engagement and recognition. Matter is designed with modern, fast-growing businesses in mind. It is the perfect solution for encouraging peer-to-peer recognition and team cooperation since it provides a smooth experience that seamlessly connects with platforms like Microsoft Teams and Slack.
Why Matter stands out:
- Slack-first and Teams-first integration: Matter integrates seamlessly with Slack and Microsoft Teams, ensuring that employees can give and receive recognition without leaving their daily workflow. This integration prioritizes ease of use, making recognition efforts a natural part of the team's communication channels.
- Customizable kudos cards: Matter makes employee recognition engaging with customizable kudos cards. Employees can create fun, personalized cards that reflect company values, inside jokes, or specific occasions, enhancing team morale and company culture.
- Automated and easy-to-use platform: Matter automates key recognition processes, such as Feedback Friday, encouraging employees to give kudos at the end of the week. With a 2-minute installation and just 5-10 minutes of customization, the platform quickly sets up and requires minimal ongoing management.
- Celebrations and rewards: Matter automatically celebrates milestones such as birthdays and work anniversaries, offering a range of personalized reward options like digital gift cards, charity donations, or custom-branded rewards. This ensures that no important event goes unrecognized, creating a culture of appreciation and belonging.
- Flexible rewards system: Matter provides various reward options, including digital gift cards, prepaid Visa/Mastercard options, and company-branded merchandise. Its unique coin system, which resets weekly, encourages consistent and authentic recognition among employees .
Key features of Matter:
- Peer-to-peer recognition: Employees can send kudos aligned with company values, making recognition fun and meaningful.
- Automation: Matter automates key processes like Feedback Friday, celebrations, and surveys, reducing manual effort and increasing participation.
- Custom rewards and coins: Matter's coin system incentivizes continuous feedback and recognition, encouraging regular engagement by offering rewards that appeal to all employees.
Matter is a robust and flexible alternative to both WorkTango and Guusto, offering customizable and automated features that enhance employee engagement and workplace culture. With its seamless integration into communication platforms and focus on meaningful recognition, Matter is an ideal choice for businesses looking to improve employee satisfaction and boost engagement levels as they grow.
WorkTango vs. Guusto: FAQs
Here are some frequently asked questions to help you determine whether WorkTango or Guusto is the best fit for your company's employee engagement and recognition program.
Q: How do WorkTango and Guusto compare in terms of features?
A: WorkTango offers a comprehensive employee recognition platform integrating employee feedback, peer-to-peer recognition, and performance management tools. It provides advanced features like pulse surveys, data analytics, and customizable recognition programs aligned with core values.
On the other hand, Guusto focuses on providing a simple and scalable employee recognition system, allowing employees to redeem gift cards, donate to charities, and receive custom rewards. It is designed for ease of use, especially for frontline workers, with flexible delivery options including SMS and QR codes.
Q: Which platform is better suited for large, global organizations?
A: WorkTango is more suited for larger organizations, particularly those requiring advanced data-driven insights, integration with HRIS platforms, and seamless integration with tools like Microsoft Teams. It is designed to support complex employee engagement strategies, making it ideal for large enterprises seeking robust solutions for continuous feedback and performance tracking.
Guusto, while suitable for businesses of all sizes, shines in industries with frontline employees, offering a pay-per-active-user model that can scale as your company grows. Its global reward options and flexible pricing appeal to smaller to midsized businesses.
Both WorkTango and Guusto offer powerful solutions for employee recognition and engagement, but they cater to different business needs. WorkTango provides a comprehensive platform with advanced analytics, continuous feedback, and deep integration capabilities, making it ideal for large enterprises. On the other hand, Guusto focuses on simplicity, scalability, and accessibility, especially for frontline workers with flexible reward options and easy-to-use features. The size, structure, and objectives of your company's employee involvement will ultimately determine the best option.
Matter offers an excellent alternative if you're looking for a platform that combines the best of both worlds. Matter integrates seamlessly with Slack and Microsoft Teams, automating recognition processes and providing customizable kudos and reward systems. Its user-friendly, automated platform is designed to grow your business, helping you enhance employee engagement and foster a positive company culture. Get started with Matter today for free and transform how your organization recognizes and appreciates its employees.
Q: How do the platforms handle automation?
A: WorkTango automates processes like pulse surveys, milestone celebrations (e.g., birthdays, work anniversaries), and recognition programs. Its automation ensures that employee feedback and recognition efforts align continuously with the company's organizational objectives.
Guusto also offers automation for milestone celebrations and allows managers to automate reward distribution. It focuses on simplifying recognition tasks, providing quick setup with minimal management.
Q: How do they integrate with existing tools?
A: Both platforms integrate with popular communication tools like Slack and Microsoft Teams, allowing users to give and receive recognition within their daily workflows. WorkTango offers deeper integration with HRIS platforms such as Workday, BambooHR, and ADP, ensuring automated workflows for events like service anniversaries and employee milestones.
Guusto also integrates with Microsoft Teams, Slack, and various HRIS systems but is designed for quick deployment and ease of use, making it suitable for companies that require a simpler setup.
Q: How do WorkTango and Guusto handle customer support?
A: WorkTango provides comprehensive support with resources like a help center, live chat, and onboarding assistance, ensuring companies can fully customize their employee engagement tools to align with their company culture.
Guusto offers in-app support, email support, and a knowledge base. It is renowned for having an easy-to-use platform that enables consumers to get started right away without requiring a lot of customer support.
Q: Are there any alternatives to WorkTango and Guusto?
A: Matter is a highly competitive alternative to WorkTango and Guusto. Matter integrates seamlessly with Slack and Microsoft Teams, providing peer recognition with customizable kudos cards, automated milestone celebrations, and a flexible rewards system. It is known for its user-friendly setup and automation capabilities, making it ideal for businesses of all sizes.
Q: How do these platforms manage user interaction and engagement?
A: WorkTango uses a combination of advanced analytics, employee surveys, and continuous feedback to keep employees engaged and to provide actionable insights into employee satisfaction and performance. It is designed for organizations prioritizing data-driven decision-making to enhance engagement and business success.
When evaluating WorkTango and Guusto for employee engagement and recognition, it’s essential to choose the one that aligns with your organization’s needs, whether it's WorkTango’s data-driven, comprehensive approach or Guusto’s simplicity for frontline staff. While both offer robust features, Matter stands out as a versatile alternative, blending ease of use with powerful customization and seamless integration into Slack and Microsoft Teams. Matter’s automated kudos, personalized rewards, and engaging Feedback Fridays make it ideal for fostering a culture of appreciation.
Try Matter today for a user-friendly and scalable solution to elevate your workplace recognition efforts. Get started with Matter for free today!
