Workhuman vs. WorkTango [2024 Unbiased Comparison]

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When building a positive company culture, an effective employee recognition system is essential for boosting morale, engagement, and productivity. Two of the leading platforms in this field, Workhuman and WorkTango, have developed powerful solutions to help organizations foster engagement and celebrate employee achievements. However, choosing the right platform depends on your company's unique needs and goals.

In this comparison, we'll explore Workhuman vs. WorkTango, looking at their features, integrations, pricing, customer support, and reviews. Whether you're looking for Workhuman alternatives or exploring WorkTango competitors, this guide will help you make an informed decision. We'll also introduce Matter, a standout platform that offers a strong Workhuman and WorkTango alternative.

Workhuman vs. WorkTango: Overview comparison

Workhuman and WorkTango are two widely recognized employee engagement and recognition platforms, but their key features and approaches differ significantly, catering to different business needs.

Workhuman: Known for its global rewards network and a strong focus on social recognition, Workhuman excels in delivering recognition programs for large enterprises. With its ability to customize recognition for service awards, peer recognition, and performance incentives, Workhuman is designed for companies seeking to manage recognition at scale. The platform integrates seamlessly with HRIS systems like Workday and communication tools like Slack and Microsoft Teams, ensuring that recognition fits smoothly into everyday workflows. Its global reach and robust reporting capabilities make it ideal for multinational organizations looking to drive meaningful employee engagement.

Workhuman's customizable reward programs, with its social recognition and global catalog of rewards, make it particularly suited for organizations with large, dispersed teams requiring complex recognition programs tailored to their culture​.

WorkTango: Positioned as a holistic employee experience platform, WorkTango emphasizes employee engagement surveys, real-time feedback, and recognition and rewards. It offers a data-driven approach, providing managers with actionable insights to improve employee sentiment and performance. WorkTango's strength lies in its employee lifecycle surveys, which provide continuous employee feedback, helping organizations make informed decisions based on real-time data. Additionally, WorkTango offers automated milestone celebrations like birthdays and work anniversaries, providing employees with meaningful rewards like gift cards, experiences, or donations to charities​.

WorkTango's focus on employee feedback and engagement insights, alongside its integrated recognition and rewards system, makes it ideal for organizations seeking a comprehensive solution that goes beyond recognition to improve overall workplace culture and performance.

Workhuman is best suited for organizations with a customizable, global recognition program. At the same time, WorkTango provides a data-driven employee engagement platform that integrates recognition with continuous feedback, making it a perfect fit for companies prioritizing recognition and actionable insights.

Workhuman vs. WorkTango: Features

Both Workhuman and WorkTango provide comprehensive employee recognition platforms but differ in their approach and key features.

Workhuman vs. WorkTango: Workhuman Platform
Workhuman vs. WorkTango: Workhuman Platform

Workhuman features:

  • Global reward network: Workhuman offers a broad catalog of rewards, allowing employees to redeem various options like gift cards, experiences, and physical rewards across multiple countries. This global reach makes it ideal for organizations with international teams​.
  • Custom recognition programs: Workhuman allows companies to create personalized recognition programs that cater to specific employee milestones, such as work anniversaries and onboarding. It also automates service awards and performance incentives, giving HR teams flexibility in setting recognition parameters​.
  • Social recognition: Workhuman emphasizes social recognition, enabling employees to engage in peer-to-peer recognition directly through the platform. This functionality integrates with Slack and Microsoft Teams, allowing real-time recognition within existing workflows​.
  • HRIS and collaboration integrations: Workhuman provides deep integration with major HRIS platforms like Workday and communication tools like Slack and Microsoft Teams, ensuring seamless recognition experiences across departments​.
Workhuman vs. WorkTango: WorkTango Platform
Workhuman vs. WorkTango: WorkTango Platform

WorkTango features:

  • Peer-to-peer recognition: WorkTango encourages peer recognition tied directly to company values. Employees can recognize their peers in real time using the platform's recognition tools, helping foster a culture of continuous appreciation and alignment with company goals​.
  • Reward options: WorkTango offers customizable rewards, including gift cards, charitable donations, and even company-branded merchandise. This flexibility ensures employees can choose rewards that are meaningful to them​.
  • Employee surveys and feedback: Besides recognition, WorkTango provides employee engagement surveys and continuous feedback mechanisms, giving companies data-driven insights into employee satisfaction and engagement. This helps HR teams make informed decisions based on real-time feedback​.
  • Automated milestone celebrations: WorkTango automates recognition for key milestones, such as birthdays and work anniversaries, ensuring no employee contributions go unrecognized​.

Both platforms offer robust features, but Workhuman excels with its global reward network and social recognition capabilities, making it ideal for large, multinational organizations. On the other hand, WorkTango stands out with its focus on employee feedback and engagement, offering a well-rounded platform for companies that prioritize both recognition and continuous improvement.

Workhuman vs. WorkTango: Integration options

Regarding integrations, both Workhuman and WorkTango enable businesses to integrate employee recognition seamlessly into their existing workflows. Whether your team uses Slack, Microsoft Teams, or HRIS systems, both platforms ensure a smooth recognition process. Workhuman focuses on comprehensive integrations for larger enterprises, while WorkTango excels at providing insights and feedback alongside recognition within communication and HR systems.

Workhuman integrations:

  • Slack and Microsoft Teams: Workhuman integrates with major communication tools, allowing employees to send recognition in real-time without leaving their workspaces. This keeps the recognition process efficient and accessible​.
  • HRIS systems: Workhuman integrates deeply with HRIS platforms such as Workday and SAP, automating milestones like work anniversaries and birthdays while ensuring employee data is synchronized​.
  • Single sign-on (SSO) and security: Workhuman supports SSO integration with providers like Okta and Google, providing all employees with secure and seamless login experiences​.

WorkTango integrations:

  • Slack and Microsoft Teams: WorkTango integrates directly with Slack and Microsoft Teams, enabling employees to give shoutouts and recognize their peers without disrupting their daily workflows​.
  • HRIS systems: WorkTango supports popular HR platforms such as BambooHR, Workday, and ADP, automating employee data synchronization to ensure that milestones like work anniversaries and birthdays are recognized​.
  • Single sign-on (SSO): WorkTango offers SSO integrations with providers such as Okta, ensuring secure access for all users without needing multiple credentials​.

Both platforms offer seamless integration options to fit within everyday workflows. Still, Workhuman provides more advanced integration with HRIS systems and SSO capabilities, making it a better fit for large enterprises with complex needs. WorkTango is ideal for teams looking for a simpler, feedback-driven platform with strong peer recognition capabilities within communication tools like Slack and Teams.

Workhuman vs. WorkTango: Pricing and plans

When selecting an employee recognition platform, pricing is often a key factor for businesses. Both Workhuman and WorkTango offer flexible pricing models that can accommodate organizations of various sizes, but they differ in their approach.

Workhuman vs. WorkTango: Workhuman Recognition
Workhuman vs. WorkTango: Workhuman Recognition

Workhuman pricing: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with Workhuman

Now, let's take a look at WorkTango's pricing and plans.

Workhuman vs. WorkTango: WorkTango Recognition
Workhuman vs. WorkTango: WorkTango Recognition

WorkTango pricing: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with WorkTango.

  • Pricing Options:
    • Employee Surveys & Insights
    • Recognition & Rewards
    • Full Employee Experience Platform

While both platforms provide flexible pricing, Workhuman may be better suited for larger organizations seeking long-term, customized recognition programs. WorkTango, with its pay-per-active-user model and monthly billing, offers greater flexibility for smaller or growing companies that want to minimize costs associated with inactive users.

For businesses seeking even more flexibility or customization options, Matter is a competitive alternative that blends the advantages of both pricing models, offering a robust, user-friendly platform to enhance employee engagement.

Workhuman vs. WorkTango: Customer support

The seamless implementation and ongoing utilization of employee recognition platforms such as Workhuman and WorkTango depend significantly on customer support availability and quality. Both platforms offer a range of support options, but their service levels and availability differ in notable ways.

Workhuman customer support: Workhuman offers personalized support to help businesses optimize their platform use, particularly for larger enterprises. Their customer support is designed to assist with onboarding, customization, and troubleshooting to ensure companies can maximize employee recognition programs.

  • Dedicated account manager: For enterprise-level clients, Workhuman provides dedicated account managers to assist with setup, platform customization, and ongoing support​.
  • Help center and resources: Workhuman offers a comprehensive help center with FAQs, articles, and tutorials to guide users through common issues and features.
  • 24/7 support: While the availability details aren't always explicit, Workhuman's robust support structure suggests 24/7 assistance is available for critical issues​.

WorkTango customer support: WorkTango emphasizes a highly accessible and responsive customer support system focusing on user satisfaction. They provide assistance via various channels and a dedicated support team.

  • Live chat and email support: WorkTango offers live chat and email support during business hours, ensuring that users can get quick responses to any issues they encounter​.
  • Help center: Like Workhuman, WorkTango features an extensive help center with articles, videos, and webinars to guide users through platform setup and regular usage​.
  • Expert customer support: WorkTango has a team of support specialists available to help with onboarding, admin settings, and platform customization​.

Key differences: Workhuman provides more personalized support through its dedicated account managers, making it better suited for larger organizations with complex recognition needs. WorkTango, while providing robust support, focuses more on accessible, self-service tools and live support during business hours, making it a great choice for businesses looking for responsive, real-time assistance.

Both platforms offer strong customer support, but Workhuman is better for larger enterprises requiring more hands-on assistance, while WorkTango provides more immediate, user-friendly support options.

Workhuman vs. WorkTango: Customer reviews

Real-world experiences provide valuable insights when comparing employee recognition platforms. A great way to assess if a platform fits your company's unique needs is by looking at reviews from real users. Here's what users say about Workhuman and WorkTango on G2 and their respective platforms.

Workhuman customer reviews

G2 review: Workhuman holds a G2 scores 4.7/5 based on thousands of reviews​.

Workhuman is praised for its robust global rewards network and ease of use, which helps drive employee participation. However, some users note that the platform's reward delivery can occasionally be slow, especially for international orders.

  • “Insufficient notifications on status. My manager missed a notification for approval. I was unaware. No reminders were sent-to either of us. I wasn't notified that the request wasn't approved. I wasn't given an opportunity to recall the recognition and resubmit as a non-monetary reward.” - Verified User in Alternative Dispute Resolution
  • “I think the feature that can be improved the most is the list of recognition for you peers. I wish there was an easier way awards given to colleagues in my area to see the accomplishments around the team.” - Verified User in Pharmaceuticals (Customer G2 Review)
  • “Fun for people to use. Easy to use and great way to reward. The only downside is that sometimes the gift certificates are unavailable but it's no deal breaker and worth the wait!” - Verified User in Pharmaceuticals

WorkTango customer reviews

G2 review: WorkTango has a G2 score of 4.6/5, with users highlighting the platform's ease of use and its impact on employee engagement​.

WorkTango is highly rated for its real-time feedback and peer-to-peer recognition capabilities. However, a few users mentioned minor issues with user experience, such as occasional challenges in navigation or re-logging into the system.

  • “The implementation leaves much to be desired. Many people with the most points to give out don't care about it. The value of points is so low that it can feel insulting. The delay in receiving approval for rewards is also annoying and was something Kazoo was supposed to fix.” - Verified User in Accounting
  • “Too many magazine choices in lieu of more desirable items. Item costs also seem high to comparable rewards programs at other companies.” - Verified User in Pharmaceuticals (Customer G2 Review)
  • “Love the fact you can express your gratitude for coworkers that go above and beyond. Needs more interraction appeal- I forget it's there, and nothing really directing/pulling me to check in. Could use more impacting rewards, lower points.” - Verified User in Financial Services

Both platforms are well-regarded by their users, with Workhuman excelling in global rewards and scalability, while WorkTango stands out for its emphasis on employee feedback and engagement insights. If your organization values a comprehensive global rewards program, Workhuman might be the better choice. On the other hand, if real-time recognition and employee feedback are priorities, WorkTango offers an intuitive and impactful solution.

Workhuman vs. WorkTango: Which is the right tool for you?

Choosing between Workhuman and WorkTango depends on your company's unique needs, workplace culture, and the type of employee recognition program you want to implement. Both platforms offer valuable solutions for enhancing employee engagement but cater to different business models and priorities. Here's a breakdown to help you compare Workhuman and WorkTango competitors and decide which platform aligns best with your business goals.

Workhuman vs. WorkTango: Workhuman Rewards
Workhuman vs. WorkTango: Workhuman Rewards

Choose Workhuman if:

  • Your company prioritizes a global rewards network that offers a wide range of reward options, including gift cards, experiences, and physical items. Workhuman's comprehensive rewards catalog is designed for large, globally distributed teams​.
  • You need a customizable recognition platform that integrates with tools like Slack, Microsoft Teams, and major HRIS systems like Workday. These integrations make syncing employee data easier and automating service awards, birthdays, and other milestone celebrations​.
  • You're looking for detailed analytics and reporting to track the success of your recognition programs. Workhuman provides advanced data tracking and reporting features, making it ideal for companies that need insight into the impact of their recognition efforts​.

Check out our Workhuman vs. Matter guide for a full comparison.

Workhuman vs. WorkTango: WorkTango Rewards
Workhuman vs. WorkTango: WorkTango Rewards

Choose WorkTango if:

  • You want a platform that focuses heavily on peer-to-peer recognition, allowing employees to give real-time recognition aligned with your company's values. WorkTango's recognition system promotes frequent and meaningful appreciation within teams​.
  • Your company prefers a pay-per-active-user model, making it cost-effective for organizations that want flexibility in managing user activity. This structure is ideal for mid-sized businesses looking to control costs​.
  • You prioritize employee surveys and feedback as a core part of your employee experience strategy. WorkTango offers real-time feedback and employee engagement surveys, allowing companies to gain valuable insights from their workforce and make informed decisions​. You want to automate milestone celebrations and service awards with minimal manual effort. WorkTango makes automating birthdays, anniversaries, and other recognition events easy.

Check out our WorkTango vs. Matter guide for a full comparison.

Ultimately, both Workhuman and WorkTango are powerful tools for fostering a positive workplace culture and recognizing employees. If you need a solution with a global reach and advanced HR integration, Workhuman is likely the better fit. However, if your organization prioritizes peer recognition and employee feedback, WorkTango offers a flexible and comprehensive solution.

For an even more balanced alternative, consider exploring Matter, which integrates recognition and feedback features to enhance team engagement.

Matter: The best alternative to Workhuman and WorkTango

With additional insights about Matter, it becomes clear why it stands out as a leading WorkTango and Workhuman alternative. Matter combines robust features with ease of use, making it a top choice for companies seeking a flexible, user-friendly, and automated employee recognition platform.

Why Matter stands out:

  • Slack-first and Teams-first integration: Matter integrates seamlessly with Slack and Microsoft Teams, making it ideal for companies relying on these tools for communication. This ensures employees can give and receive recognition without leaving their workflow. Unlike other platforms, Matter is designed specifically for Slack and Teams, prioritizing ease of use within these environments​.
  • Customizable kudos cards: Matter makes peer-to-peer recognition engaging with customizable kudos cards. Employees can create personalized cards that reflect company values, inside jokes, or specific occasions, enhancing team camaraderie​.
  • Automated and easy-to-use platform: Matter's automation is core to its functionality. With a quick setup, the platform requires minimal ongoing management. Automated features like Feedback Friday encourage employees to give kudos regularly, making recognition easy to sustain​.
  • Celebrations and rewards: Matter automatically celebrates employee milestones such as birthdays and work anniversaries, rewarding them with digital gift cards or charity donations. Employees can even self-serve their celebration dates, ensuring no one is overlooked​.
  • Flexible rewards system: Matter offers a range of rewards, from digital gift cards to custom company-branded options. The platform's coin system resets weekly, promoting consistent recognition compared to WorkTango and Workhuman competitors​.

Key features of Matter:

  • Peer-to-peer recognition with kudos cards: Employees can send beautiful, customizable kudos cards aligned with company values, making recognition fun and meaningful​.
  • Automation and ease of use: Matter facilitates key processes like Feedback Friday and milestone celebrations with minimal management​.
  • Custom rewards and coins: The system refreshes weekly, encouraging continuous participation. Employees can redeem coins for meaningful rewards like gift cards or branded experiences​.
  • Incentivized surveys: Matter encourages survey participation by offering rewards, making collecting real-time feedback through Slack or Teams easier.

Matter is a robust and flexible alternative to Workhuman and WorkTango, offering intuitive features that are customizable and automated. Its seamless integration with Slack and Teams, paired with a focus on continuous recognition and feedback, makes it an optimal choice for companies of all sizes. Whether your company values ease of use, automation, or a wide range of reward options, Matter delivers a comprehensive solution that can grow with your business.

Workhuman vs. WorkTango: FAQs

Here are some frequently asked questions to help you determine whether Workhuman or WorkTango best fits your company's employee recognition and engagement strategies.

Q: How do Workhuman and WorkTango compare in terms of features?

A: Workhuman is known for its robust global rewards network, offering various reward options such as gift cards, experiences, and personalized gifts. The platform excels in automating milestone celebrations like work anniversaries and birthdays while integrating deeply with HR systems to streamline processes​.

WorkTango emphasizes peer-to-peer recognition tied to company values and combines this with employee feedback and pulse surveys to provide actionable insights into employee engagement and team dynamics​. This platform is ideal for companies that want to enhance their employee recognition programs by integrating continuous feedback into their employee recognition program.

Q: Which platform is better suited for large, global organizations?

A: Workhuman is better suited for large, global organizations due to its scalability and comprehensive integrations with major HRIS systems like Workday and ADP Workforce Now. It allows for automating service awards and other recognition programs on a global scale​.

WorkTango is effective for midsized businesses focused on improving employee engagement through real-time feedback and data-driven insights from surveys. It offers a more streamlined solution for organizations looking to improve their workplace culture through recognition and engagement tools​.

Q: How do these platforms handle activity tracking and performance management?

A: Workhuman provides detailed tracking and performance management tools that enable organizations to monitor trends and align rewards with employee performance goals​.

WorkTango focuses on gathering real-time feedback and engagement data, which can be used to monitor team performance and identify areas for improvement. Its engagement surveys allow companies to collect insights that help improve business objectives.

Q: How do they integrate with existing tools?

A: Both platforms integrate seamlessly with Slack and Microsoft Teams, making it easy for employees to recognize peers directly within their communication tools. However, Workhuman offers more in-depth integrations with HR systems, allowing organizations to automate tracking for milestones like birthdays and work anniversaries.

WorkTango integrates with popular HR platforms like BambooHR and ADP, supporting real-time recognition and making it easier to sync employee data for milestone celebrations and feedback collection​.

Q: How do Workhuman and WorkTango handle customer support?

A: Workhuman provides dedicated account managers for larger clients, ensuring ongoing support during onboarding and customization processes. It also offers 24/7 assistance for critical issues​.

WorkTango offers support through live chat, email, and a help center filled with resources to assist users during regular business hours. This makes it ideal for smaller teams seeking accessible customer support​.

Q: Are there any alternatives to Workhuman and WorkTango?

A: Matter is an excellent alternative combining recognition and feedback features, offering a flexible rewards system and customizable kudos cards. Matter integrates with Slack and Microsoft Teams, automating milestone celebrations while offering a cost-effective and user-friendly solution​.

Both Workhuman and WorkTango provide effective employee recognition and rewards platforms, but they are tailored to different business needs. Workhuman is ideal for large enterprises focused on automated recognition and global rewards, while WorkTango caters to businesses that prioritize peer recognition, feedback, and employee surveys. Matter offers a streamlined and scalable alternative if you're looking for a balanced solution incorporating recognition and continuous feedback.

Matter is a versatile and user-friendly platform that stands out as a top alternative to Workhuman and WorkTango. With seamless integration into Slack and Microsoft Teams, Matter makes it easy for employees to give and receive recognition without leaving their workflows. The platform's customizable kudos cards, automated milestone celebrations, and flexible rewards system provide a complete solution for fostering engagement and celebrating achievements across teams. Matter's emphasis on automation and ease of use makes it an ideal choice for companies looking to streamline their recognition efforts while boosting morale and productivity.

Ready to enhance employee engagement with a flexible, automated solution? Try Matter today for free and see how it can transform your workplace culture and recognition efforts.

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