In today's fast-paced workplace, the importance of keeping employees connected, motivated, and fulfilled cannot be overstated. Employee engagement is essential for cultivating a workplace culture where employees feel valued, respected, and dedicated to the organization's success.
When employees are engaged, they bring their full potential to work. They are more productive, loyal, and enthusiastic about contributing to their team's and company's goals. Conversely, disengaged employees can have a significant negative impact, leading to lower morale, reduced productivity, and even higher turnover rates.
At Matter, we know the power of recognition and feedback to foster stronger connections and a more engaged workforce. Whether your company is fully remote, hybrid, or office-based, understanding and improving employee engagement can unlock countless benefits for employees, customers, and your business.
This guide covers everything you need to know about the benefits of employee engagement, starting with what it is, how to measure it, and actionable insights for driving engagement in your organization.
What is employee engagement?
Employee engagement refers to employees' emotional commitment and connection to their organization, team, and work. It goes beyond job satisfaction—engaged employees are motivated to contribute to their organization's success, driven by purpose, appreciation, and a positive work environment.
An engaged workforce doesn't just show up; they thrive. Employees who feel supported and valued bring greater commitment, energy, and passion to their roles, helping the company achieve both short-term and long-term goals.
Key elements of employee engagement:
- Emotional connection: Employees feel connected to the company's values and mission.
- Purpose: Employees understand how their work contributes to the company's success.
- Recognition: Employee recognition programs celebrate employees' contributions and achievements.
- Communication: Open and transparent communication fosters trust and inclusion.
- Career growth: Providing career development opportunities ensures employees feel invested.
Example: A company that routinely fosters peer recognition, utilizing tools like as Matter, may experience increased engagement as employees feel valued, acknowledged, and inspired to give their all.
Employee engagement is a dynamic process that fosters loyalty, productivity, and overall organizational success. Companies may foster a flourishing and engaged workforce by cultivating an environment in which employees feel connected, supported, and inspired.
What are the 5 levels of employee engagement?
The 5 levels of employee engagement help organizations assess where their workforce currently stands and what strategies they can implement to improve engagement. Each level reflects an employee's relationship with their work and the company.
1. Highly engaged employees
These top-level personnel are eager, committed, and actively contribute to the company's goals. They take initiative, inspire others, and often exceed expectations.
Example: A sales manager could consistently exceed targets, mentor team members, and align their efforts with the company's mission, driving overall team performance and success.
2. Engaged employees
These employees are productive and satisfied with their roles. They contribute positively to the organization and work well within their teams, though they may not consistently go above and beyond.
Example: A team member could deliver quality work, collaborate effectively, and engage actively in team discussions to support collective goals.
3. Moderately engaged employees
Moderately engaged employees perform their tasks adequately but lack strong motivation or a sense of connection to the company's mission. They may need guidance to better understand how their efforts contribute to broader goals.
Example: An IT specialist might complete their assignments on time but avoid taking on additional responsibilities or participating in optional team-building activities.
4. Disengaged employees
These employees lack enthusiasm and emotional investment in their work, often meeting only the minimum requirements. Their disengagement can negatively impact team dynamics and productivity.
Example: A frontline worker could frequently call in sick or show inconsistent performance, potentially due to a lack of recognition or connection to their role.
5. Actively disengaged employees
At this level, employees are not only unmotivated but may also spread negativity within the workplace, which can harm team morale and productivity. Addressing their concerns promptly is critical to maintaining a healthy work environment.
Example: An employee might openly resist feedback, criticize management in team settings, and disrupt team cohesion with negative attitudes or actions.
Understanding these 5 levels of employee engagement helps organizations identify where their employees stand and develop targeted strategies to improve morale, productivity, and loyalty. Focusing on boosting engagement can transform disengaged employees into motivated team members, fostering a healthier workplace culture.
The 3 types of employee engagement
Employee engagement can be categorized into 3 key types, each addressing a different aspect of how employees interact with their work, teams, and organization.
1. Emotional engagement
Emotional engagement happens when employees feel deeply connected to their work and the company's mission. They are genuinely invested in their roles and care about the organization's success.
Example: An employee working for a non-profit could feel inspired by the organization's mission and take pride in knowing their role contributes to creating meaningful change.
2. Cognitive engagement
Cognitive engagement involves employees being fully focused, mentally committed, and immersed in their tasks. They bring dedication and critical thinking to their work.
Example: A software developer might approach a challenging project with deep focus and problem-solving creativity, dedicating themselves to finding innovative solutions.
3. Physical engagement
Physical engagement refers to the energy and active effort employees put into their roles. These employees are visibly enthusiastic, proactive, and committed to their responsibilities.
Example: A retail associate could actively greet and assist customers, volunteer for additional duties, and consistently strive to enhance the customer experience.
Recognizing the 3 types of employee engagement allows organizations to create well-rounded strategies that address employees' emotional, cognitive, and physical needs. By fostering each type of engagement, businesses can build a stronger, more engaged workforce that contributes to long-term success.
Importance of employee engagement in the workplace
In a world where competition for top talent is fierce, the importance of employee engagement cannot be overlooked. Employee engagement is the beating heart of a successful firm, helping to foster a culture of commitment, loyalty, and advancement. Whether you're a small business or a large enterprise, creating a positive work environment where employees feel valued and connected drives long-term business success.
An engaged workforce isn't just productive; it's more resilient, innovative, and aligned with the company's mission. On the other hand, disengaged employees can disrupt team dynamics, reduce morale, and increase costs through turnover and absenteeism.
Here's why employee engagement is important in the workplace today:
1. Increases productivity and team performance
Engaged employees are motivated, focused, and proactive, which leads to higher productivity and stronger team performance. Their enthusiasm for their roles drives organizational success.
Example: A team could implement a quarterly recognition program and peer-to-peer feedback platform, encouraging employees to celebrate each other's achievements. This approach might foster greater collaboration and focus, ultimately boosting team productivity over time.
2. Reduces employee turnover and absenteeism
Employees who feel valued and supported are less inclined to abandon their jobs or take unneeded leave. Engagement initiatives help create an environment where employees feel appreciated and connected.
Example: A company might use engagement surveys to uncover dissatisfaction among employees. By addressing concerns through recognition programs and better communication, they could potentially see improvements in retention and reduced absenteeism.
3. Enhances company culture
A highly engaged workforce builds a positive workplace culture rooted in trust, open communication, and mutual respect. Employees feel connected to their peers and leadership, strengthening team dynamics.
Example: Regular team-building activities, such as collaborative workshops or peer recognition events, could improve relationships and create a sense of camaraderie among employees, enhancing overall workplace culture.
4. Improves employee satisfaction and well-being
Engaged employees feel fulfilled in their roles, which enhances job satisfaction and reduces stress. Engagement initiatives like flexible work options and well-being programs support a healthy work-life balance.
Example: By introducing options like remote work days or wellness stipends, companies could foster an environment where employees feel supported in maintaining both personal and professional balance.
5. Aligns employees with business strategy and goals
Employees who understand their part in attaining the company's goals are more motivated and dedicated. Clear communication and goal-setting ensure alignment with the organization's mission.
Example: A company might conduct engagement workshops to clarify goals and provide ongoing feedback. These initiatives could help employees see how their efforts directly contribute to business success, boosting their sense of purpose and engagement.
Employee engagement is important in the workplace since it can increase productivity, retention, and corporate performance. By fostering a culture of recognition, well-being, and alignment with organizational goals, businesses can unlock the potential of their most valuable asset—their people. A more engaged workforce is not just beneficial; it's essential for long-term success.
What are the key benefits of employee engagement?
Investing in employee engagement strategies provides organizations with tangible and intangible benefits that impact employees, teams, and the company as a whole. Employees who feel engaged bring energy, passion, and commitment to their roles, driving business success and delivering exceptional results.
Here are the key benefits of employee engagement every organization should prioritize:
How to Evaluate Employee Engagement
Evaluating employee engagement involves transforming feedback and data into actionable insights. It's about identifying what drives engagement and addressing gaps to create a thriving, positive work environment.
1. Boosts productivity and team performance
Engaged employees consistently outperform their disengaged counterparts. They focus on their goals, collaborate effectively, and contribute to higher team performance.
Example: A team could introduce regular check-ins and constructive feedback sessions to address challenges in real time. This proactive approach might lead to improved outcomes, such as a noticeable increase in project success rates.
2. Reduces turnover and fosters employee loyalty
Employees who feel valued and appreciated through recognition, communication, and growth opportunities are more likely to stay with the company. High retention rates save costs and ensure organizational success.
Example: Implementing mentorship programs and peer recognition systems could create a culture of appreciation, reducing turnover and improving overall employee satisfaction.
3. Improves employee well-being and work-life balance
Focusing on engagement enhances employees' physical and mental well-being, leading to a healthier work-life balance. Engaged employees experience less burnout and workplace stress.
Example: Introducing wellness initiatives like flexible schedules, virtual fitness challenges, or mindfulness programs can help employees feel more balanced and engaged in their work.
4. Strengthens employee advocacy
Engaged employees become advocates for their workplace, promoting the company's values, culture, and mission. This can enhance the employer's brand and attract top talent.
Example: Encouraging employees to share positive workplace experiences through social channels or internal platforms can help create a sense of pride and advocacy.
5. Enhances innovation and creativity
A motivated workforce feels empowered to contribute ideas, solve problems, and drive innovation. Employees that are engaged are more inclined to take the initiative and provide innovative ideas.
Example: Hosting brainstorming sessions or innovation challenges can encourage employees to share ideas, leading to potential improvements in processes or products.
6. Improves customer satisfaction
Employees who are engaged provide excellent service and are driven to go above and beyond to meet the demands of their customers. This leads to increased consumer satisfaction and loyalty.
Example: Recognizing excellent customer service employees could inspire others to follow suit, leading to better customer experiences overall.
7. Drives organizational growth and profitability
Engaged employees are committed to achieving organizational success. Their performance, collaboration, and innovation contribute directly to business growth and higher profitability.
Example: Implementing structured recognition and feedback strategies might lead to better employee alignment with company goals, driving both productivity and revenue growth.
8. Builds a positive work environment
A culture of trust, communication, and teamwork promotes a pleasant work environment in which people feel encouraged, linked, and driven to achieve common objectives.
Example: Regular team-building activities, like collaborative workshops or social events, could help strengthen relationships and create a more supportive workplace culture.
The benefits of employee engagement has a far-reaching impact on culture, creativity, and overall corporate success, in addition to productivity and retention. Businesses can create a thriving workforce that drives sustainable growth by investing in effective engagement strategies.
For small and medium-sized companies, the benefits of employee engagement are transformative. Engaged employees improve company performance, drive innovation, reduce turnover, and enhance customer relationships. By implementing structured employee engagement programs, SMBs can build a loyal, productive workforce that fuels long-term success.
10 benefits of employee engagement for large/enterprise-sized companies
Employee engagement is crucial for large organizations to thrive in today's competitive landscape. As companies grow, ensuring that employees feel connected, motivated, and valued becomes more challenging but even more essential. Effective employee engagement tactics enhance productivity, stimulate innovation, and cultivate a culture of loyalty and dedication. By focusing on engagement, large enterprises can overcome common challenges, such as turnover and communication gaps, while achieving long-term success. The following benefits highlight how prioritizing employee engagement can positively impact large organizations.
Here are 10 benefits of employee engagement for large organizations:
1. Aligns employees with organizational goals
Employee engagement ensures that employees understand their roles in achieving organizational objectives. When employees see how their contributions align with broader goals, they develop a stronger sense of purpose and motivation. This alignment fosters accountability and commitment, making teams more effective in driving success.
Example: Hosting quarterly alignment workshops where department heads discuss company-wide goals can help employees connect their tasks to the organization’s overall mission.
2. Improves employee retention
Engaged employees are less likely to leave because they feel valued and supported in their roles. When companies prioritize recognition, career development, and open communication, employees are more likely to remain loyal. This reduces recruitment costs and fosters a stable work environment.
Example: Offering personalized career development plans, such as funding certifications or mentoring opportunities, can make employees feel valued, resulting in lower turnover rates.
3. Boosts productivity across departments
Engaged employees are more focused, proactive, and efficient, which enhances productivity across all teams. Large organizations benefit significantly when each department works cohesively toward shared objectives. By fostering engagement, companies can ensure consistent performance at all levels.
Example: Implementing weekly team check-ins to share progress and address challenges helps keep employees aligned and productive.
4. Encourages innovation and growth
Employee engagement creates an environment where individuals feel empowered to share ideas and take creative risks. This culture of innovation helps large organizations stay competitive and adapt to market changes effectively. When employees are engaged, they are more likely to think outside the box and contribute to business growth.
Example: Hosting regular innovation days where employees pitch ideas to leadership encourages creativity and generates new solutions for market challenges.
5. Strengthens internal communication
Large organizations often face challenges in maintaining effective communication across departments and regions. Employee engagement strategies that emphasize transparency and inclusivity bridge these gaps and keep employees informed. Clear communication fosters trust and alignment throughout the organization.
Example: Implementing an internal communication platform with real-time updates and feedback channels ensures that all employees stay connected and informed.
6. Reduces absenteeism and burnout
Employees who are engaged are less prone to burnout due to their sense of support and equilibrium in their positions. Companies that invest in well-being initiatives, flexible schedules, and wellness programs see fewer unplanned absences and healthier teams. This enhances morale and elevates overall performance.
Example: Offering regular wellness workshops, such as mindfulness sessions or fitness programs, can help employees manage stress and stay motivated.
7. Enhances team collaboration
Engagement fosters a culture of teamwork, where employees actively seek to collaborate and support one another. By encouraging communication and cross-departmental efforts, organizations can achieve greater synergy and innovation. Collaborative teams also tend to resolve conflicts more effectively.
Example: Organizing cross-functional brainstorming sessions for upcoming projects helps employees share insights and strengthen interdepartmental relationships.
8. Improves customer outcomes
Engaged employees deliver better customer service because they are more motivated to provide positive experiences. When employees take pride in their work, customers notice, leading to stronger loyalty and satisfaction. Large organizations that invest in employee engagement see a direct impact on their customer satisfaction metrics.
Example: Recognizing employees who receive excellent customer feedback motivates the entire team to prioritize customer-centric behavior.
9. Promotes leadership development
Employee engagement programs help identify and nurture future leaders within the organization. These initiatives focus on equipping high-potential employees with the skills and experience needed to take on leadership roles. Developing leaders internally ensures consistency and aligns with the company’s culture and values.
Example: Creating a leadership training program where employees shadow senior managers helps them develop the skills necessary to step into leadership roles.
10. Drives long-term business success
Organizations that prioritize employee engagement create a strong foundation for sustained growth and stability. Engaged employees contribute to higher productivity, better morale, and a culture of loyalty. This, in turn, translates into long-term success and resilience in competitive markets.
Example: Integrating employee engagement metrics into annual business strategy reviews ensures that engagement remains a priority and contributes to organizational growth.
When large organizations invest in employee engagement, they create an environment where employees feel supported, aligned with the company’s mission, and motivated to contribute to its success. From reducing turnover to fostering innovation, these benefits demonstrate the value of cultivating a culture that prioritizes employee satisfaction and collaboration. By implementing strategies that address these areas, companies can build a resilient and high-performing workforce ready to meet future challenges. Engaged employees aren’t just assets—they’re the foundation of an organization’s growth and sustainability.
10 benefits of using an employee engagement survey
Employee engagement surveys provide organizations with essential tools to understand and improve employee sentiment, morale, and performance. These surveys are more than just feedback mechanisms—they serve as a foundation for building strategies that enhance engagement, reduce turnover, and drive productivity. By consistently implementing surveys, businesses can gather actionable data, identify key drivers of engagement, and align their workforce with organizational goals. Below are ten benefits that demonstrate how employee engagement surveys can transform workplaces into thriving, collaborative environments.
1. Provides actionable insights into employee sentiment
Employee engagement surveys are instrumental in understanding how employees feel about their work, team dynamics, and the overall organizational culture. By collecting responses to structured questions, businesses can identify strengths and address areas of concern effectively. These insights allow leaders to create targeted strategies that enhance satisfaction and motivation. Surveys also highlight trends that may otherwise go unnoticed, providing the foundation for continuous improvement.
Example: A survey revealing dissatisfaction with communication channels might lead to implementing new tools or policies that improve transparency, boosting employee morale and efficiency.
2. Tracks engagement trends over time
Engagement surveys conducted regularly enable organizations to monitor changes in employee sentiment and assess the effectiveness of initiatives. Tracking these trends provides a comprehensive view of the organization’s engagement efforts and their long-term impact. Leaders can use this data to refine strategies and ensure continuous improvement. Regular tracking also helps identify seasonal patterns or shifts in morale, allowing proactive measures to address concerns.
Example: Quarterly surveys showing increased employee satisfaction after introducing flexible work hours validate the effectiveness of such policies, encouraging their expansion.
3. Identifies key drivers of employee engagement
Surveys provide valuable data on what motivates employees, such as recognition, career development, or team collaboration. By identifying these drivers, organizations can focus their efforts on areas that yield the greatest impact on engagement. Understanding these priorities also helps in tailoring initiatives to address specific workforce needs. Employees feel valued when their feedback leads to targeted improvements, further fostering loyalty and dedication.
Example: If surveys reveal a strong desire for professional development, implementing mentorship programs or tuition reimbursement policies can significantly boost engagement and satisfaction.
4. Gives employees a voice
Engagement surveys enable employees to articulate their views, concerns, and recommendations, promoting a sense of inclusion and trust. When employees see their feedback leading to actionable changes, they feel valued and more connected to the organization. This sense of involvement enhances morale and encourages collaboration among teams. A culture of listening also strengthens relationships between employees and leadership, improving workplace dynamics.
Example: Employee suggestions for wellness initiatives via surveys may result in the implementation of mental health support programs, illustrating that their contributions facilitate significant change.
5. Enhances leadership accountability
Survey results often highlight areas where leadership can improve, encouraging managers to take ownership of employee engagement and satisfaction. This feedback creates opportunities for leaders to refine their approaches and strengthen relationships with their teams. Transparent communication about survey findings also enhances trust between leadership and employees. Leaders who act on feedback set a strong example, fostering a culture of accountability and continuous improvement.
Example: A survey revealing the importance of regular feedback might encourage managers to adopt weekly one-on-one meetings, improving communication and alignment with team goals.
6. Reduces turnover and improves retention
Surveys can uncover areas of dissatisfaction that may lead to turnover, allowing organizations to address these issues proactively. By taking steps to resolve challenges highlighted in surveys, businesses can create an environment where employees feel supported and valued. Lower turnover rates also reduce recruitment and training costs, benefiting the organization financially. Improved retention fosters stability within teams, enhancing collaboration and performance.
Example: Addressing concerns about career growth through tailored development plans might encourage employees to stay, reducing turnover and building long-term loyalty.
7. Improves communication between employees and leadership
Engagement surveys act as a bridge between employees and leadership, highlighting gaps in communication and fostering transparency. When employees perceive that their input is appreciated and implemented, it fosters trust and enhances organizational connections. Clear communication of survey findings and subsequent action plans reinforces this trust. A transparent approach ensures alignment between employees and leadership, fostering a collaborative culture.
Example: Surveys identifying a lack of clarity around organizational goals might prompt leadership to hold regular town halls or share detailed updates, improving alignment and morale.
8. Creates a benchmark for success
Survey results establish benchmarks that organizations can use to measure progress, compare against industry standards, or identify persistent challenges. These metrics offer significant insights into the efficacy of engagement initiatives over time. By setting measurable goals based on survey data, organizations can continuously refine their approaches. This iterative process ensures alignment with evolving workforce needs and industry trends.
Example: The year-over-year enhancements in engagement scores following the implementation of recognition programs underscore their efficacy, prompting additional investment in analogous initiatives.
9. Identifies disengaged employees early
Surveys can pinpoint individuals or teams at risk of disengagement, enabling timely interventions to address their concerns. Early identification allows organizations to implement strategies that re-engage employees and prevent burnout or turnover. These actions cultivate a conducive environment that promotes teamwork and motivation. Addressing disengagement proactively demonstrates a commitment to employee well-being, strengthening loyalty and trust.
Example: Recognizing signs of disengagement in a specific department might lead to introducing team-building activities or additional resources to improve morale.
10. Drives business success
Engagement surveys provide the data needed to align employee satisfaction with organizational goals, driving productivity and performance. By addressing improvement areas identified in surveys, firms can cultivate a motivated and committed team. This alignment translates into better customer outcomes, higher profitability, and long-term growth. A strong focus on engagement ensures that employees are not only satisfied but also committed to the organization’s success.
Example: Survey results showing the impact of recognition programs on productivity might encourage expanding these initiatives, resulting in measurable business gains.
Employee engagement surveys are indispensable tools for building a motivated, satisfied, and high-performing workforce. By collecting actionable feedback, addressing concerns, and implementing targeted strategies, organizations can create a culture of trust, transparency, and continuous improvement. Regular engagement surveys help businesses reduce turnover, enhance productivity, and achieve sustainable growth. Platforms like Matter simplify the process, providing the tools needed to measure, analyze, and improve engagement effectively, ensuring long-term success for both employees and the organization.
Employee engagement tips and advice
Creating a culture of employee engagement requires consistent effort, thoughtful strategies, and leadership buy-in. Companies that prioritize engagement see measurable improvements in employee satisfaction, retention, and overall productivity.
Here are practical tips to foster a highly engaged workforce:
1. Recognize and celebrate achievements
Recognition is an effective strategy for increasing morale and motivating staff. Implement employee recognition programs to celebrate achievements, milestones, and everyday contributions.
Tip: Use tools like Matter to make peer-to-peer recognition easy and fun with customizable kudos cards.
2. Foster open and transparent communication
Establish a working culture that encourages employees to freely express ideas and provide feedback. Encourage two-way communication between employees and leadership.
Advice: Schedule regular team meetings, town halls, and one-on-one check-ins to keep communication flowing.
3. Offer professional growth opportunities
It is imperative to offer employees opportunities for career advancement in order to maintain their motivation and engagement. Employees who perceive opportunities for advancement within an organization are considerably more inclined to remain dedicated to their positions and make substantial contributions to the organization's prosperity. Professional growth initiatives such as mentorship programs, workshops, and specialized training show that the organization values employee advancement. These efforts can enhance skills, boost confidence, and create a pipeline for future leadership.
Example: A company could introduce a leadership development program that prepares high-performing employees for management roles, fostering internal growth and long-term organizational stability.
4. Focus on work-life balance
As a means of fostering staff engagement and improving overall well-being, it is essential to strike a healthy balance between work and personal life. Companies that offer flexibility in work schedules, promote wellness programs, and provide mental health resources create an environment where employees can thrive. Supporting employees' personal and professional lives helps prevent burnout and ensures sustained productivity and satisfaction.
Example: Implement a hybrid work model that allows employees to split their time between home and the office, paired with wellness benefits such as counseling services or yoga sessions, to support both flexibility and mental health.
5. Use engagement surveys to gather feedback
Regularly conducting employee engagement surveys allows organizations to measure satisfaction, identify concerns, and uncover opportunities for improvement. These surveys help leaders understand employee sentiment and adjust strategies to address challenges effectively. Following up with actionable steps demonstrates a commitment to making meaningful changes based on employee input, building trust, and strengthening workplace culture.
Example: After a survey reveals concerns about workplace communication, establish weekly team updates or implement a transparent project management system to improve collaboration and information flow.
By applying these established strategies, firms may cultivate an environment in which employees feel appreciated, inspired, and supported. Effective engagement strategies drive performance, satisfaction, and long-term organizational success.
5 best employee engagement software and platforms
Employee engagement software helps organizations foster recognition, streamline feedback, and build an engaged workforce. By leveraging the right tools, companies can measure engagement, improve team culture, and ensure employees feel valued and connected.
Here are 5 of the best employee engagement platforms for 2025:
1. Matter
About Matter: Matter is a Slack-first and Teams-first employee engagement software that simplifies peer-to-peer recognition, feedback, and engagement. It allows employees to send kudos with customizable, visually appealing cards that reflect company values, celebrate milestones, or highlight team culture. The platform integrates directly into workflows, making recognition easy and automated without disrupting daily tasks. Matter’s Feedback Friday feature encourages consistent recognition by sending automated reminders to celebrate contributions and boost morale.
Additionally, Matter automates celebrations for birthdays and work anniversaries, offering personalized rewards like digital gift cards, prepaid Visa/Mastercard, or donations to charities. Its weekly resetting coin system promotes authentic participation, while incentivized surveys distributed via Slack or Teams make feedback collection effortless. Matter enables organizations to cultivate a culture of gratitude and connection with a setup time of merely minutes.
Matter main features:
- Customizable kudos cards are beautiful for celebrating achievements, company values, and team wins.
- Feedback Friday: Automated weekly prompts to encourage team recognition and participation.
- Milestone celebrations: Automatically celebrate birthdays, work anniversaries, and key milestones.
- Engagement surveys: Simple, incentivized surveys with automated distribution through Slack or Teams.
- Rewards program: Employees can redeem points for rewards like digital gift cards, prepaid Visas, donations, and branded company perks.
Matter pricing:
- Free Forever: $0/user/month
- Basic: $1/user/month, billed annually
- Pro: $3/user/month, billed annually
- Pro + Surveys: $5/user/month, billed annually
To learn more, view Matter’s pricing page.
Matter G2 score: Matter has a G2 score of 4.7/5 based on user reviews.
What Matter customers are saying on G2: “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” - Taylor Rapp, Director of People & Culture at True Classic (Customer Story).
2. 15Five
About 15Five: 15Five is a dynamic employee engagement platform designed to build high-performing teams by fostering continuous feedback, aligning goals, and managing performance effectively. Through its intuitive tools, organizations can measure employee sentiment, recognize contributions, and provide opportunities for growth. 15Five empowers managers to identify trends, address challenges, and drive engagement across their teams. The platform also encourages open communication with features like peer-to-peer recognition and weekly check-ins. Notable for its user-friendly interface, 15Five has become a trusted tool for companies aiming to enhance employee satisfaction and organizational alignment.
15Five main features:
- Engagement surveys: Collect insights with customizable surveys and real-time analytics.
- Performance management: Tools for OKR tracking, continuous check-ins, and performance reviews.
- Recognition: Built-in tools for peer-to-peer feedback and shoutouts.
15Five pricing:
- Engage: $4/user/month, billed annually
- Perform: $10/user/month, billed annually
- Total Platform: $16/user/month, billed annually
- Transform: on-demand packages starting at $99/month.
To learn more, view 15Five’s pricing page.
15Five G2 score: 15Five has a G2 score of 4.6/5 based on user reviews.
What 15Five customers are saying on G2: “We have built a company wide OKR tied to our company wide average Pulse score. It is an easy check of how the company is "feeling" from week to week, and over the last 2 years, I have found it to be accurate, important and super easy for the team to adopt and stay consistent in use.”- Dan A., Small-Business (G2 Review for 15Five).
3. WorkTango
About WorkTango: WorkTango is a comprehensive solution that integrates employee recognition, engagement measurement, and goal alignment into a single platform. Its versatile tools make it easy for organizations to celebrate employee achievements, gather feedback, and analyze engagement trends. By combining rewards, surveys, and analytics, WorkTango enhances employee experiences and fosters a culture of appreciation. The platform's real-time dashboards deliver actionable insights, enabling leaders to pinpoint areas for enhancement and monitor the effects of their initiatives. WorkTango is ideal for companies looking to strengthen team connections and build a motivated, aligned workforce.
WorkTango main features:
- Recognition and rewards: Tools for celebrating accomplishments and incentivizing employees.
- Employee engagement surveys: Customizable surveys with detailed reporting and actionable analytics.
- Analytics dashboards: Real-time data to measure engagement and identify trends.
WorkTango pricing: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with WorkTango.
WorkTango G2 score: WorkTango has a G2 score of 4.6/5 based on user reviews.
What WorkTango customers are saying on G2: “The reporting is very lacking! Unable to reconcile escrow account unless request reports each month from Kazoo Support. Then learn that employee can redeem points for a product and if it has to go through the approval process then the price of the product could have changed during that wait for approval process (without any notice to anyone). However, Kazoo will dedcut points from employee for what original posted price is, but charge the employer the full increased price. We learned this the hard way and the price of product actually doubled.” - Verified User in Financial Services.
4. Empuls
About Empuls: Empuls is a comprehensive employee engagement platform aimed at uniting and motivating teams via recognition, communication, and feedback mechanisms. Its intuitive interface encourages peer-to-peer recognition and enables managers to reward and celebrate team contributions effectively. Empuls simplifies employee feedback collection with customizable surveys, empowering organizations to act on meaningful insights. With its robust communication tools, the platform fosters inclusivity by keeping employees informed and engaged. Trusted by global brands, Empuls helps companies create a supportive, collaborative work environment that drives motivation and satisfaction.
Empuls main features:
- Recognition and rewards: Tools for peer-to-peer recognition and employee incentives.
- Employee feedback surveys: Simple, customizable surveys to gather actionable feedback.
- Communication tools: Engage employees with announcements, polls, and updates in a unified platform.
Empuls pricing:
- Reward & Recognize: $3 per employee/month, billed annually
- Surveys: $3 per employee/month, billed annually
- Perks & Benefits: $2 per employee/month, billed annually
- Employee Gifting & Service Rewards: $0 Platform Fees (5% Fees on rewards issued)
- Social Intranet & Community Groups: $1 per employee/month, billed annually
To learn more, view Empuls’s pricing page.
Empuls G2 score: Empuls has a G2 score of 4.6/5 based on user reviews.
What Empuls customers are saying on G2: “Their support team never gets back to you, when they do they ask to hop on a call with you and try to upsell you. I had to follow up many times to get answers to simple questions. The gift cards say they can be redeemed online or in stores but usually they're online only. We had a lot of glitches with our platform.” - Verified User in Computer Software.
5. Culture Amp
About Culture Amp: Culture Amp is a premier employee engagement platform that enables firms to assess engagement, collect feedback, and enhance team culture. The platform’s data-driven insights help HR professionals identify engagement drivers and implement strategies that align with organizational goals. Culture Amp’s tools for performance management and continuous development ensure employees feel supported and valued. With customizable surveys and actionable recommendations, it’s a powerful solution for improving employee sentiment and retention. Used by industry giants, Culture Amp is a trusted partner for enhancing workplace satisfaction and fostering long-term success.
Culture Amp main features:
- Engagement surveys: Tailored surveys with deep analytics for tracking employee sentiment.
- Performance management: Continuous feedback tools and development pathways to improve productivity.
- Actionable insights: AI-driven recommendations for improving team engagement and retention.
Culture Amp pricing: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with Culture Amp.
Culture Amp G2 score: Culture Amp has a G2 score of 4.5/5 based on user reviews.
What Culture Amp customers are saying on G2: “I’ve been using this software for a while now, and one of its standout features is how well-organized the system is. Everything is laid out in a clear and intuitive way, making it easy to navigate. Additionally, the punctuality of the communications is exceptional – notifications and updates are always timely, ensuring that I stay on top of tasks and deadlines. It’s a reliable tool for those who value efficiency and clear communication. Highly recommended!” - Anna L., SEO Consultant (G2 Review for Culture Amp).
Choosing the right employee engagement software can transform your organization's culture, retention, and performance. Platforms like Matter provide comprehensive tools to recognize employees, gather feedback, and align teams with business goals. Companies can create a thriving, engaged workforce that drives long-term success by investing in these solutions.
FAQs about employee engagement
1. Why is employee engagement important?
Employee engagement is critical since it directly affects an organization's work environment, productivity, and employee retention. Engaged employees contribute to innovation, collaboration, and overall business success by bringing energy and commitment to their roles.
2. How does employee engagement lead to business success?
Employee engagement leads to higher productivity, improved customer satisfaction, and stronger team performance. Engaged employees lead to healthier, more efficient organizations by driving innovation, reducing turnover, and improving morale.
3. What are the signs of employee disengagement?
Employee disengagement can manifest as low productivity, high absenteeism, poor employee communication, and reduced participation in team activities. Employees may feel undervalued, unmotivated, or disconnected from the company's goals.
How to address this: Regular feedback sessions, recognition programs, and creating a positive workplace environment encourage employees to reconnect and stay engaged.
4. How do you measure employee engagement effectively?
Use tools like annual surveys, pulse surveys, one-on-one meetings, and performance analytics to measure employee engagement. Key metrics include productivity, retention rates, and participation in recognition programs.
5. How do you make employees feel appreciated?
Making employees feel appreciated starts with regular recognition, meaningful feedback, and opportunities for professional growth. Tools like peer-to-peer recognition programs and reward systems help build a culture of appreciation.
6. How do employee engagement efforts contribute to healthier employees?
Engagement efforts, such as well-being initiatives, flexible schedules, and mental health programs, create an environment where employees feel valued and supported. These initiatives lead to healthier employees with reduced stress and burnout.
7. How can businesses encourage employees to stay engaged?
To encourage employees, organizations should foster a culture of trust, communication, and continuous improvement. Offering opportunities for growth, celebrating successes, and creating inclusive environments motivates employees to stay engaged.
These FAQs highlight the importance of understanding and addressing employee engagement at all levels. Businesses can ensure their workforce feels valued, connected, and motivated to succeed by measuring engagement, creating a supportive culture, and recognizing employee contributions.
Final thoughts/advice on the benefits of employee engagement
In today's competitive business landscape, the benefits of employee engagement extend far beyond higher productivity. Engaged employees are the foundation of highly engaged organizations—they bring enthusiasm, loyalty, and creativity that drive sustainable success.
When organizations focus on creating a positive workplace environment, providing recognition, and offering opportunities for growth, employees respond with dedication, stronger performance, and higher morale. Businesses can identify what drives motivation and take actionable steps to foster engagement by analyzing employee engagement data.
Key takeaways for maximizing employee engagement:
- Recognize and reward contributions: Making employees feel appreciated builds trust and boosts motivation.
- Encourage open communication: Strong employee communication ensures alignment and connection.
- Promote work-life balance: Engagement efforts lead to healthier employees who are less stressed and more productive.
- Measure employee engagement regularly: Tools like surveys, pulse checks, and analytics help organizations track progress and identify trends.
- Empower employees to lead: Engaged employees lead teams, bring innovative solutions, and inspire others.
At Matter, we believe that every organization can create a culture of engagement through recognition, communication, and feedback. Whether your workforce is in-office, remote, or hybrid, investing in employee engagement leads to happier, healthier teams and a thriving business.
Are you ready to experience the benefits of employee engagement firsthand?
Start building a culture of appreciation and connection with Matter today. Get started with Matter for free and see how engaged teams drive real success!
