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According to Harvard Business Review, “likability” is one of the key characteristics of effective leadership. Great leaders know that gestures like smiling, acknowledging, and connecting with their team not only indicate friendliness but establish authentic work relationships.
Learning how to be kind when building rapport is fundamental in developing and honing your leadership skills. Start by simply taking a moment to reflect.
Would you consider being friendly a core leadership quality?
Now, it's time to put your reflection into action. Finding opportunities to implement your leadership skills can allow you to be kind when building rapport.