Selecting the right employee recognition platform is essential for businesses striving to create a culture of appreciation and engagement. In comparing Workhuman vs. Matter, organizations seek solutions that recognize employee contributions and integrate effortlessly into daily workflows. Matter understands the importance of making employees feel valued and appreciated through customizable kudos, the innovative Feedback Friday initiative, and easy integration with Slack and Microsoft Teams. This guide will help you explore how Matter compares to Workhuman and why it could be the perfect platform to support your company's recognition goals.
Workhuman vs. Matter: Overview comparison
Choosing the right employee recognition platform is crucial for improving employee engagement, strengthening a good working culture, and overall job satisfaction. Both Workhuman and Matter offer comprehensive solutions tailored to these goals, but their approaches and features differ significantly, making one a better fit depending on your organization's needs.
Matter is specifically designed to integrate seamlessly with Slack and Microsoft Teams, enabling direct real-time recognition within these communication tools. It focuses on promoting continuous recognition through its unique weekly resetting coin system, which encourages frequent, meaningful acknowledgments. With an extensive rewards catalog, robust analytics, and advanced automation capabilities, Matter aims to make recognition an integral part of daily workflows, improving employee satisfaction and retention.
Workhuman, in contrast, provides a holistic solution for employee recognition and rewards, focusing on building human connections in the workplace. It offers various programs, such as Social Recognition, Continuous Performance Management, and Life Events, designed to support diverse recognition needs. While Workhuman integrates with several platforms and tools, it may not offer the same depth of integration with daily communication tools as Matter, potentially limiting its effectiveness in organizations heavily reliant on Slack and Teams.
By comparing these two platforms, organizations can determine which tool best aligns with their employee engagement strategy, security needs, and desired recognition outcomes.
Workhuman vs. Matter: Features
Both Workhuman and Matter offer robust features to enhance employee recognition and engagement but cater to different organizational needs and priorities.
Matter's features
- Seamless integration with Slack and Microsoft Teams: Matter integrates deeply with Slack and Microsoft Teams, allowing employees to engage in recognition activities directly within these communication tools. This integration helps embed recognition into daily workflows, promoting consistent engagement without needing additional platforms.
- Unique recognition system: Matter's weekly resetting coin system encourages frequent and meaningful recognition. By preventing the buildup of unused points, Matter ensures that recognition remains timely and impactful, aligning with company values and enhancing employee motivation.
- Extensive rewards catalog: Matter offers over 1,600 reward options, including digital gift cards, charitable donations, prepaid Visa/Mastercards, and custom-branded rewards. This diversity allows organizations to provide meaningful rewards that cater to various employee preferences.
- Advanced automation and analytics: Matter automates recognition tasks such as Feedback Friday reminders, birthday and anniversary celebrations, and reward distribution, minimizing the administrative workload for HR teams. Additionally, Matter provides comprehensive analytics that helps organizations track recognition trends, monitor employee engagement, and make data-driven decisions.
Workhuman's features
- Comprehensive recognition programs: Workhuman offers various recognition options, including Social Recognition, Continuous Performance Management, and Life Events. These programs are designed to support diverse recognition needs by fostering a culture of appreciation and connection across the organization.
- Integration with multiple tools: Workhuman integrates with various platforms, including Slack, Microsoft Teams, Outlook, Workday, and Yammer. This enables recognition activities to be embedded across different daily tools and services, enhancing visibility and engagement.
- Flexible reward options: Workhuman provides access to an extensive rewards catalog that includes gift certificates, products, experiences, and more. This flexibility allows employees to choose rewards that best fit their preferences, boosting motivation and satisfaction.
- Data-driven insights: Workhuman leverages crowdsourced performance data and advanced analytics to help organizations measure employee engagement, identify trends, and align recognition efforts with business goals. This data-driven approach supports continuous improvement in recognition strategies and employee experience.
Key takeaways on features: While both Matter and Workhuman offer robust features for employee recognition, Matter excels with its unique weekly resetting coin system that encourages continuous engagement, deep integration with Slack and Microsoft Teams, and advanced automation capabilities that simplify recognition tasks. In contrast, Workhuman offers a range of recognition programs but lacks Matter's focus on integrating recognition into daily workflows and providing a dynamic, consistent recognition experience.
Workhuman vs. Matter: Integration options
Integration capabilities are crucial when choosing an employee recognition platform, as they determine how well it fits into your organization's existing workflows and systems. Both Workhuman and Matter offer a range of integration options, but there are key differences in their flexibility and depth.
Matter integration options
- Deep integration with Slack and Microsoft Teams: Matter is designed to integrate seamlessly with Slack and Microsoft Teams, enabling recognition activities like giving kudos, conducting surveys, and automating feedback directly within these communication tools. This deep integration makes recognition a natural part of daily workflows, promoting consistent engagement without additional tools.
- Extensive HRIS integration: Matter supports integration with over 250 HRIS platforms, including ADP, BambooHR, Gusto, and Workday, allowing for automatic synchronization of employee data. This capability ensures timely and accurate recognition of key milestones like birthdays and anniversaries while reducing manual tasks for HR teams.
- Custom API access for tailored needs: Matter provides API access, enabling organizations to connect the platform with other software systems according to their needs. This flexibility is ideal for implementing custom recognition programs that can adapt to various data formats and structures, supporting different levels of complexity and functionality.
Workhuman integration options
- Multiple platform integrations: Workhuman integrates with a variety of HR and communication tools, including Workday, SAP, Oracle, and more. These integrations help streamline recognition and feedback processes, allowing for smooth data management and enhanced user experience. Workhuman's integrations ensure that employee data is continuously synced, supporting robust and compliant data handling practices.
- Integration with communication tools: While Workhuman offers integrations with tools like Yammer, its focus is broader on a range of platforms rather than deep integration with daily communication tools like Slack and Microsoft Teams. This may not provide the same level of real-time engagement and integration into daily workflows as Matter.
- API and custom data integration: Workhuman offers API options and supports data integration methods that facilitate seamless connections between their platform and an organization's existing systems. However, these integrations may not be as straightforward or deeply embedded in communication tools as Matter's approach.
Key takeaways on integration options
Both Matter and Workhuman provide extensive integration options, but their focus and approach differ. Matter excels with its deep integration into Slack and Microsoft Teams, making recognition a natural part of daily workflows. This level of integration supports real-time engagement and reduces the need for additional tools. Workhuman, on the other hand, offers a broader range of integrations with HR and enterprise systems, which may be suitable for organizations with more complex data management needs. However, for companies prioritizing seamless integration with daily communication tools and continuous engagement, Matter is the more effective choice.
Workhuman vs. Matter: Pricing and plans
Understanding employee recognition platform pricing structures is vital for companies matching expenditure to engagement objectives. Matter offers transparent and flexible pricing options that cater to organizations of all sizes, while Workhuman uses a customized pricing model.
Matter pricing and plans
Matter offers a range of pricing plans designed to accommodate various organizational needs, from small teams to large enterprises:
Free Forever:
- Cost: $0 per user per month.
- Ideal for: Small teams and startups.
- Features:
- Unlimited users.
- Access to Feedback Friday and kudos with a limit of 5 kudos per channel per week.
- Nine default kudos templates with options to create custom kudos aligned with company values.
- Thirty days of analytics history.
- Integration with Slack and Microsoft Teams.
- Security features, including single sign-on (SSO) support.
Basic:
- Cost: $1 per user per month, billed annually, with monthly billing option.
- Features: All features included in Free Forever, plus:
- Unlimited kudos recognition.
- Advanced analytics with unlimited history.
- Customizable Feedback Friday.
- Integration with Slack and Microsoft Teams.
- Email and live chat support.
Pro:
- Cost: $3 per user per month, billed annually, with monthly billing option.
- Features: All features included in Basic, plus:
- Advanced HRIS integrations allow seamless synchronization with platforms like ADP, BambooHR, and Workday.
- Access to peer-to-peer feedback tools.
- Gift card rewards are available in over 100 countries.
- Custom company-branded rewards.
- Automated birthday and work anniversary celebrations with rewards.
Pro + Surveys:
- Cost: $5 per user per month, billed annually, with monthly billing option.
- Features: All features included in Pro, plus:
- Automated pulse surveys and eNPS capabilities.
- Rewards for survey completions.
- Custom surveys with advanced delivery options and analytics.
Enterprise:
- Special Pricing: Available for large organizations with tailored solutions.
- Features:
- All features from Pro + Surveys, with additional enterprise-level customization and support.
- Advanced integration capabilities and priority support.
Workhuman pricing and plans
- Customized pricing: Workhuman does not publicly disclose pricing details on its website, as it offers tailored solutions based on each organization's unique requirements. Organizations interested in using Workhuman's employee recognition and engagement tools need to contact them directly to receive a customized quote based on their size, needs, and desired features.
Key takeaways on pricing and plans
While both platforms provide flexible pricing options, Matter offers a more transparent pricing structure with clearly defined tiers, making it easier for organizations to budget and plan their recognition programs. For businesses that prioritize understanding costs upfront and want a straightforward pricing plan, Matter is the more accessible choice. In contrast, Workhuman may be more suitable for larger organizations with customized needs requiring a tailored pricing solution.
Workhuman vs. Matter: Customer support
Customer support is critical when choosing an employee recognition platform, as it ensures your organization effectively implements and utilizes the platform. Both Workhuman and Matter offer various support options, but notable differences exist in the depth and availability of their support services.
Matter customer support
- 24/7 support: Matter ensures that assistance is consistently accessible through email and live chat, providing round-the-clock support. This is particularly beneficial for HR teams and administrators who require timely responses to questions or issues.
- Dedicated account management: Matter offers services for organizations with higher-tier plans. This personalized support includes tailored onboarding, best practices guidance, and strategic support to help optimize the platform's use for your organization's recognition goals.
- Comprehensive help center and resources: Matter features a robust help center with articles, video tutorials, and FAQs. These resources help users quickly find answers to common questions and independently navigate the platform.
- Onboarding and training: Matter offers live team training sessions and custom video tutorials to facilitate smooth onboarding. This training ensures high adoption rates and effective platform use across the organization.
- Automated notifications and reminders: Matter's automated features, like Feedback Friday reminders and milestone celebrations, help maintain engagement and reduce manual oversight, ensuring a consistent recognition experience.
Workhuman customer support
- Standard support: Workhuman offers standard support services, including email support and access to a help center with guides, articles, and video tutorials. However, the availability of 24/7 support is not specified, which could be a limitation for organizations needing immediate assistance.
- Dedicated support for enterprise clients: Workhuman provides larger clients with dedicated support and account management. This includes customized onboarding and support tailored to the organization's specific needs, but details on this service's scope and availability are less transparent than Matter's offerings.
- Resource library: Workhuman has a comprehensive resource library with various materials to help users learn how to use the platform effectively. However, these resources may not provide the same interactivity or personalized training that Matter offers.
Key takeaways on customer support
While both Matter and Workhuman provide solid customer support, Matter stands out for its 24/7 availability, dedicated account management, and comprehensive onboarding and training options. This makes Matter a more reliable choice for organizations that require consistent and accessible support to maximize the value of their recognition program.
Workhuman vs. Matter: Customer reviews
Customer reviews are essential for understanding the real-world effectiveness and satisfaction levels of employee recognition platforms like Workhuman and Matter. Below is a comparison of customer feedback for both platforms based on verified reviews from G2 and other trusted sources.
Matter customer reviews
- High customer satisfaction: Matter holds an impressive G2 score of 4.7/5, with users praising its ease of use, deep integration with Slack and Microsoft Teams, and positive impact on company culture and employee engagement.
- Autumn Amescua, Chief Culture & People Officer at SXSW- "Matter helps us encourage behaviors that align with our company values and can allow us to recognize and reward those who exemplify our values."
- Sam Udotong, CTO & Co-founder at Fireflies.ai- "Being a high-performance team, Matter helps us take a moment out of our busy day to share heartfelt gratitude with kudos."
- Taylor Rapp, Director of People & Culture- "Matter helps our employees feel more valued, rewarded, and recognized. It's a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily."
For more insights into Matter's customer reviews, you can visit their G2 page.
Workhuman customer reviews
- Strong focus on building human connections: Workhuman has a solid G2 score of 4.7/5, with customers appreciating its broad range of recognition programs and its focus on fostering human connections. Users frequently highlight the platform's ability to create meaningful moments of recognition across diverse workforces.
- Verified User in Alternative Dispute Resolution- "Insufficient notifications on status. My manager missed a notification for approval. I was unaware. No reminders were sent-to either of us. I wasn't notified that the request wasn't approved. I wasn't given an opportunity to recall the recognition and resubmit as a non-monetary reward."
For more detailed customer feedback on Workhuman, you can visit their G2 page.
Key takeaways on customer reviews
Both Matter and Workhuman receive high praise from users, but Matter shines for simplicity of usage, seamless integration with communication tools like Slack and Teams, and its ability to foster a strong, positive company culture. Workhuman is recognized for its comprehensive recognition programs but may face usability and integration depth challenges. When choosing between the two, consider which platform aligns better with your organization's specific employee engagement and recognition needs.
Workhuman vs. Matter: Which is the right tool for you?
Selecting the right recognition platform is a crucial decision that can significantly impact your organization's employee engagement and overall company culture. When deciding between Workhuman and Matter, it's essential to consider each platform's features and how they align with your specific needs and goals.
Why Matter could be the perfect fit for your organization
- Seamless integration with Slack and Teams: If your team primarily uses Slack or Microsoft Teams for communication, Matter's Slack-first and Teams-first approach ensures that recognition is a natural part of your daily workflows, driving higher participation and fostering a more connected workplace.
- Encouraging frequent, genuine recognition: Matter's unique points-based system with weekly resetting coins promotes ongoing and authentic recognition. Unlike traditional systems where points accumulate over time, Matter's approach keeps recognition fresh and relevant, which is crucial for maintaining high-performing cultures.
- Comprehensive automation: Matter's high level of automation reduces the administrative burden on HR teams, from Feedback Friday reminders to automated celebrations for birthdays and work anniversaries. This automation helps maintain momentum in your recognition program, allowing your team to focus on building a strong, positive workplace culture.
- Powerful HRIS integration: Matter seamlessly integrates with various HRIS platforms, including ADP, BambooHR, Gusto, and Workday. This ensures that employee data is always up-to-date, supporting timely and meaningful recognition that drives employee retention and satisfaction.
When might Workhuman be the right choice?
- Diverse recognition programs: Workhuman offers a wide range of programs, from Social Recognition to Continuous Performance Management, which may appeal to organizations with diverse recognition needs.
- Flexible reward options: If your organization values a broad array of reward choices, Workhuman's extensive catalog of rewards, including gift certificates, products, and experiences, may be a more suitable.
- Broader integration options: Workhuman integrates well with various HRIS platforms and enterprise systems, making it a flexible option for organizations with diverse software ecosystems. However, if deep integration within Slack or Teams is a priority, Matter offers a more seamless experience.
Final Summary: Why Matter is the clear choice
Choosing the right recognition platform aligns the tool with your organization's culture and goals. Matter offers a unique, deeply integrated, highly automated solution that encourages continuous engagement and fosters a thriving workplace culture. By embedding recognition into daily workflows and offering features that promote regular and genuine acknowledgment, Matter meets and exceeds modern organizations' needs. If you want to build a more connected, engaged, and high-performing team, Matter is the clear choice.
In today's competitive landscape, where employee engagement and retention are key to building high-performing teams, choosing the right recognition platform can make all the difference. Matter integrates seamlessly with your existing tools like Slack and Teams and fosters a culture of continuous recognition with its unique weekly coin system and automated features. This approach ensures that your employees feel valued consistently, leading to increased engagement and a stronger connection to your company values. Ready to see how Matter can transform your workplace? Start with Matter for free today and foster a more engaged, motivated, and productive team.
