Choosing the right employee engagement platform is vital for companies aiming to enhance employee satisfaction and reinforce their core values. Organizations today seek tools that provide meaningful recognition while integrating seamlessly into their existing workflows. Matter understands these needs, offering easy integration for Slack and Microsoft Teams along with features like customizable kudos and the innovative Feedback Friday initiative. This guide compares WorkTango vs. Matter to help you find the platform that best supports your organization's goals for creating a continuous recognition and engagement culture.
WorkTango vs. Matter: Overview comparison
Choosing between WorkTango and Matter is essential for organizations looking to understand employee engagement and promote a positive workplace culture. Both platforms offer powerful tools to support unique organizational needs, but their focus and key features differ.
Matter focuses on creating a culture of appreciation through deep integration with Slack and Microsoft Teams, making recognition a natural part of daily communication. Its unique weekly resetting coin system encourages regular, meaningful recognition and includes features like Feedback Friday to help employees feel valued and engaged. Matter aims to minimize administrative burdens through automation, driving higher employee satisfaction and retention.
WorkTango, in contrast, emphasizes employee feedback and engagement through tools like real-time feedback, customizable surveys, and robust reporting features. Although WorkTango offers extensive feedback and insights capabilities, its integration with communication tools like Slack and Teams may not be as seamless as Matter's, limiting its ability to create a fully integrated recognition environment.
By comparing these platforms, organizations can determine which tool aligns best with their employee engagement strategies, core values, and overall business objectives.
WorkTango vs. Matter: Features
Both Matter and WorkTango provide robust features to enhance employee engagement but serve different organizational needs.
Matter's features
- Easy integration with Slack and Microsoft Teams: Matter integrates directly with Slack and Microsoft Teams, allowing employees to give kudos, participate in surveys, and receive real-time feedback within their existing communication tools. This easy integration fosters continuous engagement and aligns with the company's values.
- Unique recognition system: Matter employs a weekly resetting coin system to promote continuous and genuine recognition. This approach prevents the accumulation of unused points, ensuring that recognition remains impactful and relevant.
- Diverse reward options: Matter offers a wide range of reward options, including digital gift cards, charitable donations, prepaid Visa/Mastercards, and custom-branded rewards. These choices allow organizations to cater to different employee preferences, enhancing satisfaction and retention.
- Advanced feedback tools: Matter provides customizable survey tools, such as eNPS and pulse surveys, that are integrated within Slack and Teams. These tools help organizations gather actionable insights on employee engagement and morale, allowing managers to respond effectively.
- Automated recognition and celebrations: Matter automates tasks like Feedback Friday reminders, birthday and anniversary celebrations, and reward distribution. This reduces administrative workload and ensures that key milestones are always acknowledged.
WorkTango's features
- Focus on employee feedback and engagement: WorkTango specializes in tools for real-time feedback and customizable surveys, helping organizations understand employee needs and create strategies to boost engagement.
- Comprehensive reporting and insights: WorkTango offers advanced reporting features that help organizations measure employee satisfaction and engagement trends. These insights are valuable for driving continuous improvement in employee experience.
- Diverse feedback channels: WorkTango provides multiple channels for receiving employee feedback, enabling employees to share their thoughts and suggestions easily. This helps create a responsive and adaptive organizational culture.
- Integration with other platforms: While WorkTango integrates with various HR tools, its integration depth with communication tools like Slack and Teams may not be as extensive as Matter's, limiting its ability to foster continuous engagement.
Key takeaways on features: Both platforms offer robust features, but Matter excels in its deep integration with Slack and Teams, its unique recognition system, and its automation capabilities. WorkTango focuses more on feedback and reporting but may not offer the same seamless integration with communication tools.
WorkTango vs. Matter: Integration options
Integration is crucial when selecting an employee engagement platform, as it determines how well it fits existing workflows. Both WorkTango and Matter offer integration options, but their approaches differ.
Matter integration options
- Deep integration with Slack and Microsoft Teams: Matter integrates deeply with Slack and Microsoft Teams, enabling recognition activities such as giving kudos, conducting surveys, and providing feedback directly within these tools. This seamless integration fosters real-time engagement and makes recognition a natural part of daily workflows.
- Extensive HRIS integration: Matter supports integration with over 250 HRIS platforms, including ADP, BambooHR, Gusto, and Workday. This allows for automatic synchronization of employee data, ensuring timely recognition of key milestones like birthdays and anniversaries while reducing manual tasks for HR teams.
- Custom API access: Matter offers API access, allowing organizations to connect the platform with other software systems as needed. This flexibility supports different levels of complexity and functionality, making it easier to implement custom recognition programs.
WorkTango integration options
- Integration with HR and performance management tools: WorkTango integrates with a variety of HR tools, improving its ability to gather feedback and deliver insights. However, its integration with daily communication tools like Slack and Microsoft Teams may not be as extensive as Matter's, which could impact its ability to continuously engage employees.
- Flexible API and data integration: WorkTango provides API options to connect with other systems. However, these integrations may not offer the same depth of real-time engagement within communication tools as Matter.
Key takeaways on integration options: Both platforms provide flexible integration options, but Matter's deep integration with Slack and Teams stands out for organizations that prioritize seamless communication tool integration. WorkTango offers broader integrations with HR systems but may not provide the same level of integration with daily communication tools.
WorkTango vs. Matter: Pricing and plans
Understanding pricing is critical for organizations to align their budgets with engagement goals. Matter provides clear, transparent pricing options, while WorkTango uses a customized pricing model.
Matter pricing and plans
Matter offers a range of pricing plans designed to accommodate various organizational needs, from small teams to large enterprises:
Free Forever:
- Cost: $0 per user per month.
- Ideal for: Small teams and startups.
- Features:
- Unlimited users.
- Access to Feedback Friday and kudos with a limit of 5 kudos per channel per week.
- Nine default kudos templates with options to create custom kudos aligned with company values.
- Thirty days of analytics history.
- Integration with Slack and Microsoft Teams.
- Security features, including single sign-on (SSO) support.
Basic:
- Cost: $1 per user per month, billed annually, with monthly billing option.
- Features: All features included in Free Forever, plus:
- Unlimited kudos recognition.
- Advanced analytics with unlimited history.
- Customizable Feedback Friday.
- Integration with Slack and Microsoft Teams.
- Email and live chat support.
Pro:
- Cost: $3 per user per month, billed annually, with monthly billing option.
- Features: All features included in Basic, plus:
- Advanced HRIS integrations allow seamless synchronization with platforms like ADP, BambooHR, and Workday.
- Access to peer-to-peer feedback tools.
- Gift card rewards are available in over 100 countries.
- Custom company-branded rewards.
- Automated birthday and work anniversary celebrations with rewards.
Pro + Surveys:
- Cost: $5 per user per month, billed annually, with monthly billing option.
- Features: All features included in Pro, plus:
- Automated pulse surveys and eNPS capabilities.
- Rewards for survey completions.
- Custom surveys with advanced delivery options and analytics.
Enterprise:
- Special Pricing: Available for large organizations with tailored solutions.
- Features:
- All features from Pro + Surveys, with additional enterprise-level customization and support.
- Advanced integration capabilities and priority support.
WorkTango pricing and plans
Customized pricing: WorkTango does not publicly disclose pricing details, offering tailored solutions based on each organization's unique requirements. Organizations interested in WorkTango's tools must contact them directly to receive a customized quote.
For more information, please visit WorkTango pricing page.
Key takeaways on pricing and plans: Matter's pricing structure is straightforward, making it easier for employers to budget for recognition initiatives. WorkTango may be suitable for larger organizations with specific, customized needs, but Matter provides more straightforward and accessible options for businesses of any size.
WorkTango vs. Matter: Customer support
Customer support is essential for effectively using an employee engagement platform. Both Matter and WorkTango offer various support options, but key differences exist.
Matter customer support
- 24/7 support: Provides 24/7 customer support via live chat and email, ensuring help is always available.
- Dedicated account management: Offers personalized support for organizations on higher-tier plans, including tailored onboarding and best practices guidance.
- Comprehensive help center: Features a robust help center with articles, video tutorials, and FAQs to help users navigate the platform effectively.
- Automated notifications: Includes automated notifications like Feedback Friday, reducing manual oversight and ensuring consistent engagement.
WorkTango customer support
- Standard support options: Offers email support and access to a help center with guides and tutorials. However, 24/7 support is not explicitly stated, which could be a limitation.
- Customized support for larger clients: Provides dedicated support for larger clients, but details on the availability and scope of this service may vary.
Key takeaways on customer support: Matter provides a more comprehensive approach to customer support, with 24/7 availability, dedicated account management, and extensive onboarding resources, making it a better choice for organizations requiring consistent and accessible support.
WorkTango vs. Matter: Customer reviews
Customer reviews provide information on the effectiveness and satisfaction levels of both platforms.
Matter customer reviews
- High customer satisfaction: Matter holds a strong G2 score of 4.7/5, with users praising its ease of use, seamless integration with Slack and Microsoft Teams, and positive impact on employee morale and engagement.
- Autumn Amescua, Chief Culture & People Officer at SXSW- "Matter helps us encourage behaviors that align with our company values and can allow us to recognize and reward those who exemplify our values."
- Sam Udotong, CTO & Co-founder at Fireflies.ai- "Being a high-performance team, Matter helps us take a moment out of our busy day to share heartfelt gratitude with kudos."
- Boosts engagement and provides actionable insights: Matter is valued for features like customizable kudos and Feedback Friday, which foster meaningful recognition and continuous engagement.
WorkTango customer reviews
- WorkTango G2 score: WorkTango has a G2 score of 4.6/5 based on user reviews.
- Verified User in Accounting- "The implementation leaves much to be desired. Many people with the most points to give out don't care about it. The value of points is so low that it can feel insulting. The delay in receiving approval for rewards is also annoying and was something Kazoo was supposed to fix."
- Verified User in Consumer Goods- "The simplicity of the platform for the user is great. The reports we generate are cumbersome and not accurate for a handful of metrics."
- Strong focus on feedback and reporting: WorkTango receives positive reviews for its focus on employee feedback and its comprehensive reporting tools, which help organizations measure satisfaction and engagement effectively.
Key takeaways on customer reviews: Both platforms are well-regarded, but Matter is distinguished by its seamless integration, ease of usage, and capacity to promote a culture of recognition.
WorkTango vs. Matter: Which is the right tool for you?
Choosing the correct employee engagement platform is critical for companies looking to foster a great work environment, boost employee happiness, and drive performance. Here's a closer look at why Matter might be the ideal choice for your organization.
Why Matter could be the perfect fit for your organization
- Easy integration with Slack and Microsoft Teams: If your organization primarily uses Slack or Microsoft Teams, Matter's seamless integration ensures that recognition becomes a natural part of daily workflows. This deep integration drives continuous engagement and helps employees feel connected and valued within their existing communication channels.
- Encourages meaningful recognition: Matter's unique weekly resetting coin system promotes frequent and genuine recognition, which prevents unused points from accumulating and ensures that recognition is impactful and aligned with the company's core values. This approach helps boost employee morale and maintain high levels of engagement across the organization.
- Provides actionable insights and feedback tools: Matter includes powerful tools for employee feedback, such as customizable surveys and pulse surveys, integrated directly within Slack and Teams. These tools offer actionable insights into employee satisfaction and engagement, allowing managers to address issues promptly and enhance the overall employee experience.
- Offers transparent pricing and flexible plans: Matter's clear pricing structure, which includes a Free Forever plan, makes it accessible for organizations of all sizes. This transparency helps organizations budget effectively without worrying about hidden costs, offering flexibility that many competitors do not.
When might WorkTango be the right choice?
- For organizations focused on feedback and reporting: WorkTango might be suitable for organizations that prioritize gathering real-time employee feedback and generating comprehensive reports. Its robust feedback channels and reporting tools help employers better understand their workforce and develop tailored strategies for boosting engagement.
- Diverse feedback capabilities: WorkTango supports multiple channels for receiving employee feedback, which may appeal to organizations that want to create a more responsive and adaptive culture. However, if seamless integration with daily communication tools like Slack and Microsoft Teams is critical, Matter provides a more effective solution.
Key considerations: When deciding between WorkTango and Matter, consider your organization's specific needs for employee engagement. If you value seamless integration, frequent recognition, and actionable insights directly within your communication tools, Matter is likely the better choice. If your focus is primarily on comprehensive feedback and reporting capabilities, WorkTango might be a better fit.
Final summary: Why Matter is the clear choice
Selecting the right employee engagement platform is critical for fostering a culture of recognition, boosting morale, and improving overall employee satisfaction. While both WorkTango and Matter offer valuable tools to enhance engagement, Matter clearly stands out as the superior choice for several reasons:
- Seamless integration with Slack and Microsoft Teams: Matter's deep integration with Slack and Microsoft Teams ensures that recognition becomes a natural part of daily communication. This easy integration encourages real-time engagement, makes employees feel valued, and supports a culture of continuous appreciation.
- Unique recognition system for continuous engagement: With its weekly resetting coin system, Matter promotes frequent, meaningful recognition that prevents the buildup of unused points and keeps recognition efforts fresh and relevant. This system aligns with the company's core values and fosters high employee motivation and morale.
- Comprehensive feedback and actionable insights: Matter provides advanced tools for gathering employee feedback, such as customizable surveys and pulse surveys, integrated directly within Slack and Teams. These tools help organizations gain actionable insights into employee satisfaction and engagement, enabling timely and effective responses to employee needs.
- Transparent pricing and flexible plans: Matter offers straightforward pricing, including a Free Forever plan, making it accessible to organizations of all sizes. This transparency ensures there are no hidden costs, allowing businesses to budget confidently and focus on what matters most: creating a thriving workplace culture.
- Unmatched customer support and automation: Matter provides 24/7 customer support, dedicated account management, and automated recognition features like Feedback Friday, which reduce manual effort and ensure consistent engagement. These comprehensive support options help organizations maintain a high-performing culture with minimal administrative burden.
For organizations seeking to enhance employee engagement, build a culture of recognition, and drive meaningful results, Matter is the clear choice. Ready to transform your workplace culture and boost employee satisfaction? Get started with Matter for free today and see how a dedicated recognition platform can foster a motivated, connected, and high-performing team.
