Pulse Surveys with Matter

February 5, 2024
2 Min Read
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Jitto Joseph

What are Pulse Surveys?

Pulse surveys are a short set of questions sent to employees on a regular basis. The goal of a pulse survey is to continuously gather feedback and measure sentiment within your company.

In other words, Pulse Surveys are like friendly check-ins with your teammates. They’re generally shorter, more frequent questionnaires that help you understand how everyone is feeling at work. It's a quick and easy way for everyone to safely share their thoughts and feelings.

Importance of Pulse Surveys

Pulse Surveys play a vital role in creating a happy and productive workplace. By regularly checking in with surveys, you can catch potential issues before they become big problems.

These surveys act like a compass, helping leadership navigate so you can course-correct or double-down. When employees feel their opinions are valued, they are 93% more likely to feel motivated and engaged at work, as reported by APA.

Pulse Surveys are not just a tool — they are a powerful strategy for creating a workplace where everyone's voice is heard, leading to happier employees and a more successful organization of diversity, equity, inclusion, and belonging.

Benefits of Pulse Surveys

Pulse Surveys are the unsung heroes of cultural feedback. These brief, frequent check-ins continuously gather real-time insights that create a safe environment for people to contribute to the company. Additional benefits include:

  • Turn real-time insights into action
  • Receive honest, anonymous feedback
  • Increased employee engagement
  • Empower your people with their ideas and opinions
  • Gather data to benchmark and grow empirically

Why Pulse Surveys with Matter

We’ve designed Pulse Surveys thoughtfully and intentionally to be best-in-class to help you keep a pulse on your organization. Google Forms can be a good start, but here’s how we help you take it to the next level…

Integrated with Employee Rewards

Matter is the only company that has an integrated Rewards platform that allows you to automatically reward survey completions with Matter coins. This has been shown to increase participation rates and response times by 35%. Matter coins can be redeemable for gift cards, donations, custom company rewards, etc.

Science Behind Pulse Surveys

Matter’s Pulse Surveys have 100 questions and 10 engagement categories, and 26 subcategories, which were researched and built by experts in Human Resources and the world of work. All questions were analyzed and validated for content and wording.

Avoid Survey Fatigue

People often become fatigued during the survey or even before. A few ways that Matter’s Pulse Surveys avoids survey fatigue include:

  1. Consistent Response Scale: Using the same response scale (Agree/Disagree Likert scale) to remove comprehension of scoring fatigue.
  2. Proper Frequency & Question Amount: Asking the right amount of questions based on the survey frequency. Survey frequencies include: Weekly = 3 questions, Bi-Weekly = 6 questions, Monthly = 12 questions.
  3. Avoiding Similar Questions: Survey recipients will not see the same question twice in a 90-day period. Using a 100-question library, it’s even more likely that they won’t receive the same question in 6 months.

Works Where You Work, Automatically in Slack or Teams

Organizations have a hard enough time getting their employees to log into their HRIS system to view their paychecks. Having Pulse Surveys in Slack or Teams reduces any need to log in to or learn a separate tool, subsequently increasing the survey visibility and completion rate.

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