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Added @MatterApp to Slack. Team of 37. At first, people said they didn't really need it. Wrong. Within two weeks everyone was sending Kudos.
Start Feedback Friday and create a feedback-focused culture with Kudos and rewards
Free To Try. Easy Setup. Unlimited Access. No Credit Card Required.
Empathic listening is the practice of being fully attentive and responsive to the speaker's thoughts and feelings during a conversation. The main component of empathic listening is establishing an emotional connection with the other person. Pinpoint similar experiences and sharing them allows the speaker to feel more comfortable to open up and the speaker to give rich and empathetic responses.
In a nutshell, empathic listening means genuinely listening to the speaker. While this type of listening seems similar to appreciative listening, the key distinction is that the goal of empathic listening is to grasp the situation as the speaker feels it. It’s the ability to listen with the sincere intention of understanding your peer's values, opinions, and ideas
According to Grammarly, the words empathetic and empathic mean the same thing. Each word roots from empathy but has different spellings. Empathic is the older word and was first introduced in 1909. Compared to empathetic, which was recorded in 1932. Long story short, they're interchangeable.
Fun fact: Empathic is commonly cited in scientific writing, while empathetic is used more in conversations and casual literature.
You don't have to be a natural-born empath to develop these skills. You can still build your empathic listening skills as long as you’re willing to: