Selecting the right employee recognition platform is essential for fostering a culture of engagement, appreciation, and productivity in your organization. Two leading platforms are Achievers and Workhuman, offering powerful solutions to improve employee experience and boost workplace morale. While they share a common goal, these platforms cater to different business needs, each with unique features and strengths. This detailed comparison will explore the key differences between Achievers and Workhuman, from their features and pricing to customer support and user reviews. By the end, you'll clearly understand which platform suits your organization best and why Matter could be your best alternative.
Achievers vs. Workhuman: Overview comparison
When comparing Achievers and Workhuman, both platforms offer robust recognition programs designed to enhance employee engagement and boost workplace morale. However, their core features and approaches to recognition set them apart, making each platform better suited for different organizational needs.
Achievers is known for its focus on creating a culture of frequent and peer-to-peer recognition. The platform enables personnel to identify one another easily through its social recognition feed, which integrates with tools like Microsoft Teams, Slack, and Outlook. With a global rewards marketplace featuring over 3 million options, including gift cards, merchandise, and charitable donations, Achievers provides a flexible and inclusive way to motivate employees worldwide.
On the other hand, Workhuman emphasizes fostering a deep connection between employees through its Social Recognition® platform. With a strong focus on employee engagement and inclusivity, Workhuman offers monetary and non-monetary rewards, allowing employees to recognize their peers meaningfully. The platform also integrates seamlessly with HRIS systems and collaboration tools, making delivering real-time recognition directly from everyday applications like Outlook and Teams easy.
While both platforms aim to build a culture of appreciation, Achievers is best suited for organizations looking for a customizable employee rewards system that provides a broad range of reward options across global markets. Workhuman, on the other hand, is ideal for companies that prioritize inclusivity and want to offer a platform that focuses on human connections and workplace recognition. Both platforms are strong contenders, but the right choice will depend on your organization's goals and needs.
Achievers vs. Workhuman: Features
Both Achievers and Workhuman offer many features to enhance employee recognition and engagement but cater to different organizational priorities.
Achievers features:
- Global rewards marketplace: Achievers provides access to a global rewards marketplace featuring over 3 million rewards, including gift cards, charitable donations, and merchandise from over 2,500 brands. This allows employees to redeem points for rewards that matter most to them, fostering increased motivation and engagement.
- Points-based recognition system: The points-based system in Achievers allows employees to send and receive points for their contributions. These points can be redeemed through the marketplace, helping to align recognition with company values.
- Seamless integrations: Achievers integrates with popular HRIS systems like Workday and ADP, as well as collaboration tools such as Microsoft Teams, Slack, and Outlook. This makes recognition a part of everyday workflows without disrupting operations.
- Analytics and insights: With powerful analytics, HR professionals can track recognition trends, measure employee engagement, and use actionable data to make informed decisions about improving recognition programs.
Workhuman features:
- Social recognition platform: Workhuman's Social Recognition® platform allows employees to recognize their peers for big and small wins. Employees can express appreciation in a personalized and meaningful way by offering monetary and non-monetary rewards.
- Peer recognition and feedback: Workhuman supports continuous peer recognition, making it easier for teams to show appreciation and build stronger interpersonal connections. The platform integrates with collaboration tools like Teams and Outlook, enabling recognition within the workflow.
- Workhuman iQ analytics: Through Workhuman iQ, companies can gain deeper insights into employee sentiment, performance, and engagement. This powerful analytics tool helps HR teams measure the impact of their recognition programs and track overall employee well-being.
- Mobile-friendly: Workhuman offers a mobile-friendly platform that enables personnel to access the platform from any location, thereby rendering it optimal for remote laborers and distributed teams.
Achievers vs. Workhuman: Integration options
Achievers and Workhuman provide powerful integration capabilities, ensuring their platforms work seamlessly with modern workplaces' existing tools and systems. These integrations are crucial for streamlining the recognition process and allowing recognition to happen effortlessly within day-to-day workflows.
Achievers integration options:
- HRIS integrations: Achievers integrates with various HRIS systems such as Workday, ADP, and Oracle. It automatically synchronizes employee data, ensuring recognition is tied to important employee milestones like birthdays and anniversaries.
- Collaboration tools: Achievers works with common collaboration platforms like Microsoft Teams, Slack, and Outlook, enabling employees to send and receive recognitions directly from the tools they use every day. This ensures that recognition becomes integral to daily operations without disrupting workflows.
- Security and compliance: Achievers prioritizes data security and compliance, providing features that help organizations maintain secure employee data and comply with regulations like GDPR.
Workhuman integration options:
- HRIS integrations: Workhuman integrates with popular HRIS platforms, including Workday, SAP, and Oracle, allowing companies to manage employee data and track recognition events seamlessly.
- Collaboration tools: Workhuman integrates with Outlook and Microsoft Teams, allowing employees to recognize each other directly from email or chat. This makes it easy to give recognition without leaving the flow of work.
- Mobile and global reach: Workhuman's mobile-friendly platform ensures that recognition is accessible from anywhere, making it an ideal solution for distributed teams. This global access allows employees from different locations to stay connected and engaged through the recognition platform.
Achievers vs. Workhuman: Pricing and plans
Achievers and Workhuman both provide adaptable pricing models tailored to the requirements of businesses of varying sizes. However, their approaches to pricing differ slightly, reflecting the unique value each platform provides.
Achievers pricing and plans: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with Achievers.
Workhuman pricing and plans: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with Workhuman.
Achievers vs. Workhuman: Customer support
Excellent customer support is essential when implementing a recognition platform, ensuring organizations can resolve issues quickly and maximize the platform's potential. Achievers and Workhuman offer comprehensive customer support, but their approaches have key differences.
Achievers customer support:
- 24/7 support: Achievers offers 24/7 customer support, including a dedicated support team that provides help via phone, email, live chat, and an AI-powered chatbot. This ensures organizations can resolve issues in real-time, minimizing downtime and enhancing the overall user experience.
- Dedicated account management: For enterprise clients, Achievers provides dedicated account managers who work closely with organizations to ensure they are getting the most out of the platform. These managers help companies customize their recognition programs to meet specific goals and address any challenges they encounter.
- Comprehensive help center: Achievers includes a self-service help center with detailed guides, FAQs, and troubleshooting articles, facilitating the discovery of remedies to common issues by users without contacting support.
Workhuman customer support:
- 24/5 support: Workhuman provides 24/5 customer support, giving organizations access to support during business hours through phone, email, and live chat. This guarantees that any concerns can be promptly resolved throughout the workweek.
- Client success team: Similar to Achievers, Workhuman offers a client success team that helps organizations implement their recognition platform and provides ongoing support to ensure successful adoption. This team works closely with companies to tailor the platform to their needs.
- Extensive onboarding and training: Workhuman provides in-depth onboarding and training to help organizations start with the platform. This includes step-by-step guidance and webinars to ensure users are completely prepared to optimize the platform's value.
Achievers vs. Workhuman: Customer reviews
Customer feedback is essential for assessing how well these platforms perform in real-world scenarios. Below are customer reviews for Achievers and Workhuman, along with their G2 scores.
Achievers customer reviews
G2 score: Achievers holds a G2 score of 4.7/5 based on user reviews.
- "The system does provide a full selection of Amazon item - the ones that are really good aren't typically available. The biggest issue is with delivery and tracking the status on the UI is very poor on giving the shipping status. No email updates are provided so you need to log in and see that a poorly worded status has changed which may indiciate that an item has been delivered. Customer Service was ineffective, good an responding and but not at taking action." - Verified User in Computer Software.
- "Achievers does not have a good system to keep employees engaged. Once you select the rewards, you just cash out and do not come back to the site until your account is filled up by your employer again." - Christopher C., Consulting (Customer G2 Review).
- "Achievers reporting is very disconnected. You need to pull multiple reports in order to see everything needed and/or to create the report that we need for our business teams. When requesting reports from their data team (that are currently separate reports), we are led to believe the report will be created only to find out that the data team cannot provide the requested data. There have also been several bugs in reporting that make our teams not feel confident in the data being provided." - Verified User in Insurance (Customer G2 Review).
Workhuman customer reviews
G2 score: Workhuman has a G2 score of 4.7/5 based on user reviews.
- "Insufficient notifications on status. My manager missed a notification for approval. I was unaware. No reminders were sent-to either of us. I wasn't notified that the request wasn't approved. I wasn't given an opportunity to recall the recognition and resubmit as a non-monetary reward." - Verified User in Alternative Dispute Resolution.
- "One potential drawback of Workhuman Social Recognition is that, while it effectively promotes frequent recognition, it might sometimes lead to recognition fatigue if not managed well. Employees might feel overwhelmed or desensitized if recognition becomes too routine or if the recognition feels superficial rather than meaningful. Additionally, for larger organizations, the volume of recognition can sometimes make it challenging to highlight truly outstanding contributions, as significant achievements might get lost in the sheer number of recognitions. Finally, some users might find the platform's analytics overwhelming or difficult to navigate without proper training." - Verified User in Pharmaceuticals (Customer G2 Review).
- "There are some things that make it less likely to be used: Items don't have a great description: in many cases I had to manually search for the item online since either there is a single picture (which is not enough to see and even quality may be lacking) but also there is no technical description (or decent description), as well as missing a 'what is in the box' kind of description. e.g. I was looking for some keyboards (musical) and pictures were showing a piano stand, but the model generally does not come with one... so this is confusing and will generate missed expectations. Not having a consistent value for the points: If you are short on points, purchasing those points is quite steep and makes no sense to do at all, making you leave points in the system that cannot be redeemed." - Verified User in Airlines/Aviation (Customer G2 Review).
Achievers vs. Workhuman: Which is the right tool for you?
Both Achievers and Workhuman offer powerful employee recognition and engagement solutions, but the right choice depends on your organization's unique needs and goals. Below is a breakdown of when each platform might be the best fit.
Choose Achievers if:
- You're looking for a platform with a global rewards marketplace that offers over 3 million reward options, providing employees with a diverse selection of gift cards, merchandise, and donations.
- Your organization values peer-to-peer recognition and needs a System that smoothly connects with Microsoft Teams and Slack to enable real-time recognition within daily workflows.
- You want robust analytics and reporting to track recognition trends and measure engagement.
- You're interested in an all-in-one platform that allows for frequent recognition with a points-based system designed to motivate employees and align recognition with company values.
- You're exploring Workhuman competitors and need a comprehensive solution that supports frequent, real-time recognition.
Check out our Achievers vs. Matter guide for a full comparison.
Choose Workhuman if:
- Your organization prioritizes inclusivity, and you want a social recognition platform that fosters deep connections among employees.
- You're looking for a platform with a mobile-friendly design that enables employees to give recognition from anywhere, making it ideal for global teams and remote workers.
- You need a flexible solution that offers monetary and non-monetary rewards, allowing employees to choose how they're recognized.
- You're exploring Achievers competitors and want a system that emphasizes employee engagement and well-being with strong client success support.
Check out our Workhuman vs. Matter guide for a full comparison.
Matter: The best alternative to Achievers and Workhuman
While both Achievers and Workhuman offer robust employee recognition and rewards platforms, Matter presents a modern and flexible alternative that combines real-time feedback with peer recognition, making it ideal for organizations seeking a more customizable and user-friendly solution.
Why choose Matter?
- Matter emphasizes continuous peer feedback, making it more than a recognition platform. By integrating feedback with recognition, Matter helps employees grow while also celebrating their contributions.
- Matter seamlessly integrates with Slack and Microsoft Teams, enabling recognition and feedback to happen in real time without leaving the flow of work. This makes it easy for teams to stay engaged and connected.
- If you're looking for Achievers alternatives, Matter provides a streamlined platform that is simple to use, scalable for teams of all sizes, and focused on both recognition and skill development.
- Matter is ideal for organizations exploring Workhuman alternatives, offering a balance of employee engagement and feedback tools designed to improve team dynamics and overall performance.
Key benefits of Matter:
- Customizable feedback: Matter allows teams to give and receive feedback aligned with company values, helping employees continuously improve while also celebrating wins.
- Scalability and simplicity: Whether your team is small or large, Matter is designed to scale effortlessly and can be quickly adopted by any organization.
- Flexible pricing: Compared to other platforms, Matter offers competitive pricing options that suit small and larger enterprises.
If you're seeking a modern, feedback-focused solution as an alternative to Achievers or Workhuman, Matter provides an intuitive platform that meets your organization's needs.
Achievers vs. Workhuman: FAQs
Here are some frequently asked questions about Achievers and Workhuman to help you decide which platform best fits your organization.
Q: What are the main differences between Achievers and Workhuman?
A: While both platforms provide strong recognition programs, Achievers focuses on providing a customizable global rewards marketplace, whereas Workhuman emphasizes building deeper connections between employees through social recognition and its peer-to-peer recognition system.
Q: Which platform is better for global organizations?
A: Both platforms are well-suited for global organizations. Achievers supports over 190 countries and 29 languages, offering extensive global reward options, while Workhuman provides recognition in 30+ languages and operates in over 180 countries, focusing on human connection and inclusivity.
Q: How do the pricing models of Achievers and Workhuman compare?
A: Achievers operates on a subscription-based model with pricing tailored to the number of active users. Workhuman offers flexible pricing that scales with the number of users and features used. Both platforms provide options for demos and consultations to explore their capabilities.
Q: Can Achievers or Workhuman integrate with my current HR tools?
A: Yes, both platforms offer seamless integration with HRIS systems like Workday, Oracle, and SAP. Achievers integrates with collaboration tools like Slack and Microsoft Teams, while Workhuman integrates with Outlook and Microsoft Teams for easy recognition within daily workflows.
Q: Are there any alternatives to Achievers and Workhuman?
A: Yes, if you are exploring Achievers alternatives or Workhuman alternatives, Matter offers a robust solution that focuses on real-time feedback, peer recognition, and skill development, making it a strong competitor in the employee engagement space.
Both Achievers and Workhuman offer exceptional tools for employee recognition and engagement, making them popular choices for organizations who want to promote an appreciation culture. However, Matter stands out as a powerful solution if you're looking for a more flexible and user-friendly alternative that combines recognition with skill development. By integrating seamless feedback and recognition into everyday workflows through tools like Slack and Microsoft Teams, Matter helps organizations drive employee growth and engagement effortlessly.
Whether you're exploring Achievers alternatives or Workhuman alternatives, Matter provides a scalable, easy-to-implement modern platform designed to enhance team dynamics and performance. With its focus on continuous feedback and personalized recognition, Matter is the perfect choice for organizations that want to go beyond traditional recognition programs and foster a culture of growth.
Ready to transform your employee recognition and feedback process? Get started with Matter for free today and see how it can help you build a more engaged and connected workforce.
