In his book Buy-In, Harvard Business School professor John Kotter explains how “70% of all organizational change efforts” fail due to a lack of buy-in from peers. Getting buy-in isn’t a superficial tactic.
According to Harvard Business Review, audiences have the “innate ability to read body language” to the point where it can lead them to feel that the speaker is inauthentic.
According to Harvard Business Review, in order to have authentic and productive conversations, we must learn to “listen and connect, give and receive support, [and] care for others."
It's ritualistic that when we do something wrong, we follow up with “sorry.” But, profusely apologizing is a sign of an empty promise. So, why do we apologize when there's nothing to apologize for?
According to a 2010 Journal of Personality and Social Psychology study, when people are thanked for their efforts they feel encouraged to provide more help in the future. Leaders that show appreciation and recognition make their teams feel valued for their work contributions.
According to a 2014 Annual Review of Psychology study, practicing positive affirmations led to improvements in education, relationships, and health. Your thoughts orient your actions.
According to Forbes, simply paraphrasing what you’ve heard ensures that you’re listening attentively. Believe it or not, paraphrasing is a form of active listening.
Peer reviews are a growing practice of assessing a professional's performance. This feedback guide will help you understand and consider key points when sourcing peer feedback.
According to a 2019 Academy of Management Journal study, employees can experience the “bystander effect” by remaining silent when it comes to sharing their thoughts and opinions. Part of habit building when it comes to communication is taking small steps and building your way up.
According to Harvard Business Review, professionals on high-trust teams reported “106% more energy at work, 50% higher productivity, [and] 76% more engagement.” L
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