According to a 2018 Journal of Leadership Education study, researchers found that integrating stories led to “mental mapping,” a method to help individuals understand how their organization functions.
Sending a thank-you email to coworkers is an easy way to show your gratitude. Of course, there are pros and cons when sending a thank you email rather than a handwritten note.
When it comes to improving your reflective listening, it comes down to two techniques: paraphrasing and mirroring. In this article, we'll be going over the do's of reflective listening and exercises to help you become a better listener.
Managers shape the culture of their teams and workplaces in countless ways. And according to the Wall Street Journal, a manager has five basic tasks when it comes to leading a team.
We have all had painful experiences of being ignored or misunderstood. This is how we know that one of the greatest gifts one human can give to another is listening, especially when you're critically listening.
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