Selecting the right employee engagement survey vendors can feel overwhelming when every platform promises actionable insights, but few deliver meaningful results. At Matter, we know organizations need clarity when evaluating engagement survey platforms. A poor decision might result in wasted funds, survey fatigue, and missed opportunities to address workplace concerns before they escalate.
This guide explains what an employee engagement survey is and highlights top employee engagement survey vendors. It also covers engagement survey best practices to help you choose the right solution. Whether you need enterprise-grade analytics or budget-friendly engagement survey tools, understanding the true differences between vendors transforms selection from a burden into a strategic advantage for building cultures where employees feel heard.
What is an employee engagement survey?
An employee engagement survey measures how connected employees feel to their work, their teams, and the organization as a whole. These structured feedback tools collect data on workplace satisfaction, organizational success factors, and engagement levels. The insights help companies understand workforce sentiment. Organizations use engagement surveys to identify strengths in their workplace culture and uncover areas that require attention before they affect performance outcomes.
Employee engagement surveys differ fundamentally from simple satisfaction assessments because they measure emotional commitment rather than basic contentment. Satisfaction surveys focus on whether employees feel content with their current situation. Engagement surveys explore a different question: whether employees feel motivated to contribute and stay committed to organizational goals. This deeper measurement helps hr leaders understand the factors that drive meaningful action and organizational success.
Core components of effective engagement surveys
Effective engagement survey platforms include validated question frameworks that capture multiple dimensions of employee experience. These surveys typically include sections addressing:
- Job satisfaction and daily work experience quality
- Relationship quality with colleagues and managers
- Alignment with company values and organizational purpose
- Opportunities for professional growth and career development
- Work-life balance and overall employee wellness
The combination of quantitative rating scales and open-ended qualitative questions provides both measurable engagement data and rich context for employee sentiment. Organizations using validated templates can customize these frameworks while maintaining research-validated structures.
Survey vendors design frameworks that balance comprehensiveness with brevity to avoid survey fatigue while still gathering valuable insights. Most platforms recommend core question sets that take between five and fifteen minutes to complete, with options to add specialized modules addressing specific organizational concerns. This modular approach lets hr teams customize surveys while maintaining consistency in core metrics that track progress over time.
How engagement surveys differ from satisfaction assessments
Employee engagement assessment tools measure proactive commitment rather than passive contentment. Engaged employees demonstrate enthusiasm for their work, actively seek ways to improve performance outcomes, and advocate for the organization as a great place to work. Satisfaction surveys might reveal that employees feel adequately compensated and comfortable in their roles. Engagement surveys uncover whether those employees would recommend the organization to others or plan to stay long-term.
The distinction matters because satisfaction without engagement creates workforces that perform adequately but rarely exceed expectations. Engagement survey vendors focus on measuring factors like personal accomplishment, connection to organizational purpose, and opportunities to make meaningful contributions. These deeper insights help organizations address concerns before they lead to turnover while identifying practices that create truly engaged employees.
Key metrics measured by engagement survey platforms
Modern engagement survey platforms track multiple metrics that provide comprehensive views of workforce sentiment. The engagement score serves as a primary indicator, typically calculated by averaging responses to core engagement questions across the entire survey population. This headline metric helps hr managers quickly assess overall trends and compare results against industry benchmarks and previous survey cycles.
Beyond overall engagement scores, leading survey vendors provide dimensional scoring across categories, including:
- Manager effectiveness and leadership quality
- Career development and growth opportunities
- Work-life balance and flexibility
- Organizational communication and transparency
- Team collaboration and peer relationships
These dimensional scores help organizations identify specific areas requiring attention rather than treating engagement as a monolithic concept. Advanced platforms also track participation rates, response quality indicators, and demographic breakdowns that reveal engagement patterns across different teams, locations, and tenure groups.
What are the benefits of engagement survey vendors?
Pulse survey platforms and comprehensive engagement survey providers deliver specialized expertise that organizations cannot easily replicate with DIY survey tools. These vendors invest heavily in research-backed methodologies, validated question frameworks, and sophisticated analytics that transform raw survey data into actionable insights. Organizations partnering with professional survey providers gain immediate access to best practices developed across thousands of implementations rather than learning through trial and error.
The value extends beyond survey distribution to include expert guidance on communication strategies, survey timing, and action planning that maximize response rates and follow-through. Survey vendors understand the nuances of engagement measurement and help organizations avoid common pitfalls like survey fatigue, poorly worded questions, and data analysis paralysis. This expertise becomes particularly valuable for organizations launching their first formal engagement program or those seeking to revitalize stagnant feedback initiatives.
Accessing expert-designed survey frameworks and methodologies
Leading engagement survey vendors employ organizational psychologists and data scientists who continuously refine question frameworks based on engagement research and client outcomes. These scientifically validated surveys measure the specific factors that drive employee engagement rather than relying on generic satisfaction questions. Organizations benefit from decades of research distilled into survey instruments that reliably predict key outcomes such as retention, productivity, and customer loyalty.
Vendors also provide industry-specific survey templates that address unique challenges facing different sectors:
- Healthcare organizations receive surveys addressing caregiver burnout and patient care quality
- Technology companies access frameworks measuring innovation culture and fast-paced environments
- Retail organizations utilize templates focusing on frontline employee experience and seasonal workforce dynamics
- Manufacturing sectors implement surveys measuring safety culture and operational efficiency
These specialized templates help organizations collect employee feedback that reflects their specific operational realities rather than forcing them into generic assessment frameworks.
Leveraging advanced analytics and benchmarking capabilities
Professional survey vendors transform survey results into comprehensive dashboards that reveal patterns invisible in raw data. Sentiment analysis tools automatically categorize open-ended responses, identifying common themes across hundreds or thousands of comments without manual review. Predictive analytics capabilities flag teams showing early warning signs of disengagement, enabling proactive intervention before problems escalate.
Benchmark databases maintained by established vendors provide essential context for interpreting engagement scores. Organizations can compare their results against:
- Industry standards and sector-specific norms
- Company size cohorts with similar employee populations
- Regional norms accounting for geographic and cultural differences
- High-performing organizations representing best-in-class engagement
This comparative data analysis helps hr teams set realistic goals and make data-driven decisions about resource allocation for engagement initiatives.
Streamlining survey deployment and response collection
Modern engagement survey vendors integrate with existing hr management systems and communication platforms to simplify survey distribution. Automated deployment handles scheduling surveys at optimal times, sending reminder communications, and collecting anonymous feedback without manual intervention from busy HR teams. These systems ensure surveys reach the right employees while maintaining data security standards and confidentiality protocols.
Integration with workplace applications such as Slack and Microsoft Teams allows employees to participate without leaving their current work environment. This seamless access dramatically increases participation rates compared to systems that require employees to log in to separate survey platforms. Organizations using integrated survey vendors often achieve response rates exceeding 75%, compared with industry averages below 50% for standalone survey tools.
Why engagement survey vendors are important
Specialized employee recognition programs and engagement survey vendors bring methodological rigor that elevates feedback quality beyond basic polling. These platforms implement sophisticated sampling strategies, randomized question order, and response validation to ensure survey data accurately reflect true employee sentiment. Organizations attempting to measure engagement without vendor support often struggle with biased samples, leading questions, and incomplete responses, which undermine data reliability.
The importance lies in maintaining survey confidentiality and in building employee trust in the feedback process. Professional vendors implement technical and procedural safeguards that protect individual responses while still providing actionable team-level insights. This balance between transparency and privacy encourages honest feedback, whereas employees often censor responses in homegrown survey systems where they doubt anonymity guarantees.
Providing specialized expertise in engagement measurement
Employee engagement survey providers understand the subtle but critical distinctions between measuring satisfaction, commitment, and true engagement. They help organizations frame questions that elicit meaningful responses rather than socially desirable answers or superficial reactions. This expertise proves particularly valuable when addressing sensitive topics where question wording significantly impacts response patterns:
- Leadership effectiveness and executive team performance
- Compensation fairness and pay equity perceptions
- Diversity, equity, and inclusion experiences
- Organizational change and restructuring impacts
- Work stress and mental health concerns
Vendors also guide survey frequency decisions that balance the need for regular feedback against the risk of survey fatigue. They help organizations determine when to deploy comprehensive annual surveys versus brief pulse checks and how to sequence different survey types throughout the year. This strategic approach to feedback collection ensures organizations gather timely insights without overwhelming employees with constant survey requests.
Offering scalable solutions for growing organizations
Professional survey platforms scale effortlessly from small teams to global enterprises with thousands of employees across multiple locations. The infrastructure supporting enterprise survey vendors handles massive simultaneous response volumes without performance degradation, ensuring a consistent user experience regardless of organization size. This scalability matters because organizations often outgrow homegrown solutions as they expand, forcing expensive platform migrations mid-program.
Advanced vendors support multilingual survey administration that maintains question consistency across languages and cultural contexts. This capability is essential for global organizations, where direct translations might miss cultural nuances that affect how questions are interpreted. Survey provider teams include linguistic experts who adapt survey content to maintain meaning across diverse employee populations while enabling accurate data comparisons.
Ensuring data security and confidentiality standards
Leading engagement survey vendors use enterprise-grade security measures to secure sensitive employee data from unwanted access and breaches. These systems maintain compliance with data protection regulations such as GDPR and CCPA, which impose specific requirements on how organizations collect, store, and process personal information. Organizations leveraging professional survey vendors transfer significant compliance risk to vendors with dedicated security teams and established protocols.
Confidentiality mechanisms built into professional survey platforms include:
- Response aggregation prevents the identification of individual respondents
- Minimum response thresholds before displaying demographic group results
- Role-based access controls limit data visibility by organizational level
- Encrypted data transmission and storage protect information in transit and at rest
- Audit trails documenting who accessed survey data and when
These safeguards build employee confidence in survey anonymity, leading to higher participation rates and more honest feedback.
8 best enterprise engagement survey vendors
Enterprise organizations require robust platforms that support complex organizational structures, advanced analytics, and sophisticated reporting. These comprehensive solutions provide the depth and breadth of features needed to measure engagement across diverse employee populations while delivering insights that drive strategic decision-making at the executive level. The following vendors represent leading options for large organizations seeking enterprise-grade engagement measurement capabilities.
3 comprehensive enterprise platforms
1. Matter
About Matter: Matter is a recognition platform focused for Slack and Teams, aimed at streamlining and enhancing peer-to-peer acknowledgment. Its customizable kudos cards enable employees to celebrate achievements, express gratitude, and align recognition with company values. These cards can be tailored for specific milestones, company initiatives, or personal moments, creating a meaningful way to connect. Matter's Feedback Friday automation ensures consistent recognition, without extra effort. Its intuitive design allows leaders to set up and integrate the platform in minutes, making it a seamless addition to any workplace.
Matter goes beyond simple recognition with its unique coin-based reward system, which encourages employees to engage actively in recognition. Coins can be redeemed for rewards like digital gift cards, charitable donations, or branded company swag, catering to diverse preferences. The platform also automates birthday and work anniversary celebrations, making it effortless to honor these important milestones. With its robust integration into Slack and Microsoft Teams, Matter transforms recognition into a natural, engaging part of daily workflows, fostering a culture of appreciation across teams.
Matter main features:
- Customizable kudos cards for celebrating values, achievements, and personal moments
- Automated Feedback Friday reminders for consistent weekly recognition
- Flexible coin-based reward system for gift cards, donations, and company swag
- Automated birthday and work anniversary celebrations
Matter pricing:
- Free Forever: $0/user/month
- Basic: $1/user/month, billed annually
- Pro: $3/user/month, billed annually
- Pro + Surveys: $5/user/month, billed annually
To learn more, view Matter's pricing page.
Matter G2 score: Matter has a G2 score of 4.7/5 based on user reviews.
What Matter customers are saying: “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” - Taylor Rapp, Director of People & Culture at True Classic (Customer Story).
2. Qualtrics EmployeeXM
About Qualtrics EmployeeXM: Qualtrics EmployeeXM is an enterprise-level employee experience platform used by more than 3,000 brands worldwide, including 75% of the Fortune 500. The platform collects ongoing feedback throughout the complete employee lifecycle, from onboarding to departure, utilizing AI-driven analytics and machine learning to uncover ideas that can be put into action. Qualtrics delivers real-time data to HR leaders, senior executives, and people managers, enabling them to improve engagement, streamline talent planning, boost retention, and drive innovation through data-driven decision-making.
Qualtrics EmployeeXM main features:
- AI-powered analytics with machine learning for sentiment analysis and predictive insights
- 360-degree feedback and pulse survey capabilities
- Manager Assist for personalized team insights and action planning
- Enterprise-grade integrations with HRIS and collaboration systems
Qualtrics EmployeeXM pricing: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with Qualtrics EmployeeXM.
Qualtrics EmployeeXM G2 score: Qualtrics EmployeeXM has a G2 score of 4.4/5 based on user reviews.
What Qualtrics EmployeeXM customers are saying on G2: "Preston Donohoo, with Red Pepper, has been fantastic to partner with. He is thorough, excellent at training, and his customer support is outstanding. He made our implementation go very smoothly. We have found the Qualtrics engagement survey and 360s tools easy to use, with the ability to dive deep into our results. We would definitely recommend Qualtrics to others." - Kelli G., Global Talent Manager (G2 Review for Qualtrics EmployeeXM)
3. Culture Amp
About Culture Amp: Culture Amp is a comprehensive employee experience platform that helps organizations transform employee engagement, develop high-performing teams, and retain talent through data-driven insights. The platform combines cutting-edge people science research with powerful analytics, offering over 40 science-backed survey templates developed by organizational psychologists. Trusted by more than 6,500 companies globally, Culture Amp provides AI-powered comment analysis, actionable focus areas, and benchmarking capabilities that enable HR leaders to make informed decisions and build thriving workplace cultures.
Culture Amp main features:
- 40+ science-backed survey templates, including engagement, pulse, onboarding, and exit surveys
- AI-powered comment analysis with automated theme identification and recommendations
- Performance management tools with goal tracking, 1-on-1 templates, and reviews
- People analytics dashboards with heat mapping and data visualization
Culture Amp pricing:
- Engage: contact the sales team for exclusive features
- Perform: contact the sales team for exclusive features
- Develop: contact the sales team for exclusive features
- People Analysis: contact the sales team for exclusive features
To learn more, view Culture Amp’s pricing page.
Culture Amp G2 score: Culture Amp has a G2 score of 4.5/5 based on user reviews.
What Culture Amp customers are saying on G2: “I’ve been using this software for a while now, and one of its standout features is how well-organized the system is. Everything is laid out in a clear and intuitive way, making it easy to navigate. Additionally, the punctuality of the communications is exceptional – notifications and updates are always timely, ensuring that I stay on top of tasks and deadlines. It’s a reliable tool for those who value efficiency and clear communication. Highly recommended!” - Anna L., SEO Consultant (G2 Review for Culture Amp).
3 specialized enterprise solutions
4. Glint
About Glint: Glint (formerly LinkedIn Glint) is an enterprise employee engagement AI and natural language processing are both utilized by this platform to turn employee feedback into actionable insights. Originally acquired by LinkedIn in October 2018, Glint is now part of the Microsoft Viva suite, offering seamless integration with Microsoft 365 and Teams. Through the use of this platform, organizations are able to carry out pulse surveys, engagement surveys, 360 feedback programs, and lifecycle surveys while providing real-time analytics through interactive dashboards with heat maps and trend visualizations. Deployed across 150+ countries and supporting 50+ languages, Viva Glint serves organizations ranging from 100 to over 250,000 employees.
Glint main features:
- AI-powered comment summarization using Copilot and natural language processing to analyze thousands of responses
- Real-time dashboards with engagement heat maps, driver impact reports, and alert notifications
- Customizable pulse surveys with engagement driver questions and confidentiality thresholds
- Integration with Microsoft 365, Teams, and HRIS systems, including ADP, UKG Pro, and BambooHR
Glint pricing:
- Microsoft Viva Employee: $2.00 user/month (Annual commitment)
- Microsoft Viva Workplace: $6.00 user/month (Annual commitment)
- Microsoft Viva Suite: $12.00 user/month (Annual commitment)
To learn more, view Glint’s pricing page.
Glint G2 score: Glint has a G2 score of 4.6/5 based on user reviews.
What Glint customers are saying on G2: “Good depiction of data, easy to view formats with a variety of different cuts of data available. Not super user-friendly, requires too many clicks to filter the data needed.” - Anjali A., Human Resources Consultant (G2 Review for Software).
5. WorkDay
About WorkDay: WorkDay is an intelligent, continuous listening platform that transforms employee feedback into actionable insights for organizational growth. Acquired by Workday, the platform provides real-time visibility into employee engagement, sentiment, and productivity through frequent pulse surveys with rotating question topics. Its AI-powered analytics and machine learning capabilities automatically identify engagement drivers, predict attrition risks, and deliver personalized recommendations to managers. The platform supports anonymous feedback and two-way communication with managers, enabling meaningful dialogue while maintaining confidentiality across more than 60 languages.
WorkDay main features:
- Continuous listening methodology with automated pulse surveys and real-time sentiment tracking
- AI-powered analytics with generative AI comment summaries and natural language processing
- True Benchmark technology for accurate industry and demographic comparisons
- Attrition prediction and retention analytics with actionable manager dashboards
WorkDay pricing:
- Workday Adaptive Planning: Free for 30 days
- Workday Adaptive Planning: contact sales to request pricing
- Workday Adaptive Planning Close & Consolidation: contact sales to request pricing
To learn more, view WorkDay’s pricing page.
WorkDay G2 score: WorkDay has a G2 score of 4.0/5 based on user reviews.
What WorkDay customers are saying on G2: “I've found Workday to be a reliable application for handling holiday and HR activities at my company. Its user-friendly interface makes requesting leave and checking balances easy and efficient. Real-time updates ensure I always know my leave status without chasing paperwork. I appreciate the integration with other HR functions, which provides a central hub for important information. While there can be some lag during busy times, overall, Workday simplifies holiday management and enhances transparency for both employees and HR teams.” - Saurabh Y., Senior Engineer (G2 Review for WorkDay).
6. Perceptyx
About Perceptyx: Perceptyx is an AI-powered platform for employee listening, people analytics, and leadership coaching designed for enterprise organizations. The platform enables continuous multi-channel listening across email, Slack, Microsoft Teams, SMS, QR codes, and kiosks, helping organizations capture real-time signals across every employee experience touchpoint. With more than 30% of the Fortune 100 as customers, Perceptyx combines sophisticated analytics with consultant-supported implementation services. These services provide hands-on guidance throughout the deployment and action-planning phases. The platform offers a library of 300+ research-backed survey questions and supports 34 built-in languages, with up to 140 available for global workforce accessibility.
Perceptyx main features:
- AI-powered employee listening with multi-channel survey delivery, including Slack and Teams integration
- Advanced people analytics with real-time dashboards and sentiment analysis
- Customizable survey design with 300+ research-backed questions and enterprise benchmarking
- Action planning tools with intelligent nudges and personalized recommendations
Perceptyx pricing: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with Perceptyx.
Perceptyx G2 score: Perceptyx has a G2 score of 3.8/5 based on user reviews.
What Perceptyx customers are saying on G2: “I have found the Theme Frequency report to be largely inaccurate regardless of which survey I am looking at - onboarding, engagement, and exit. It sometimes picks up more concrete themes well, like benefits, training, compensation, etc., but anything like trust, culture, teamwork, etc. the comments often do not correspond to the theme. I think it has improved since we first started using this functionality but it could still use some work.” - Verified User in Transportation (G2 Review for Software).
2 traditional enterprise vendors
7. CultureMonkey
About CultureMonkey: CultureMonkey is an enterprise-grade AI-powered employee engagement platform that helps HR leaders decode workforce sentiment, predict attrition, and drive real-time action to boost retention and performance. With a presence in 190+ countries and serving 150+ global companies, CultureMonkey provides comprehensive engagement measurement through multi-channel surveys delivered via email, SMS, WhatsApp, Slack, Microsoft Teams, QR codes, and kiosks.
CultureMonkey main features:
- AI-powered predictive analytics identifying disengagement and attrition risks
- Multi-channel survey distribution across email, SMS, WhatsApp, Slack, Teams, QR codes, and kiosks
- 100+ language support enabling global and frontline workforce engagement
- 50+ research-backed survey templates with employee lifecycle automation
- Manager dashboard with personalized engagement actions and team-level analytics
CultureMonkey pricing: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with CultureMonkey.
CultureMonkey G2 score: CultureMonkey has a G2 score of 4.7/5 based on user reviews.
What CultureMonkey customers are saying on G2: "CultureMonkey has the most advanced dashboards that I have come across in a lot of tools that I have evaluated or worked with in the past. There are customized reports and views available, split by manager level, locations, departments, and roles. The best feature is the manager-level cuts and the action planning where we can actively involve stakeholders and make them a part of the solution to improve engagement scores across the org." - Pallavi D., Mid-Market (G2 Review for CultureMonkey)
8. Energage
About Energage: Energage is a purpose-driven employee experience platform that helps organizations turn employee feedback into actionable business intelligence through research-backed surveys and employer recognition via the Top Workplaces program. Built on more than 20 years of workplace culture research and insights from over 27 million employees surveyed across 70,000 organizations, Energage delivers comprehensive benchmarking and analytics that help companies identify culture drivers, improve retention, and strengthen employer branding. The platform helps organizations qualify for Top Workplaces recognition while providing data-driven insights into workforce engagement and satisfaction.
Energage main features:
- Research-backed Workplace Survey measuring 15 culture drivers proven to impact engagement
- Top Workplaces benchmarking and employer recognition program integration
- AI-powered Insights platform with comparative analytics and comment summarization
- Pulse surveys and customizable question templates for real-time employee feedback
Energage pricing: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with Energage.
Energage G2 score: Energage has a G2 score of 4.6/5 based on user reviews.
What Energage customers are saying on G2: “The pulse survey section still needs work I want a system that I can customize the wording of the rankings, create yes/no questions if I want and be able to order the sequence of questions so they make sense to me. I want to add skip logic so people who answer one way to a question can skip over a question to the next question. Changes were made to the pulse survey section so that it really doesn't work for me now. I've stopped using it and moved to google forms instead” - Verified User in Staffing & Recruiting (G2 Review for Energage).
6 best mid-market engagement survey vendors
Mid-market organizations need engagement tools that balance sophisticated functionality with reasonable pricing and manageable complexity. These vendors serve companies with several hundred to several thousand employees who require more than basic survey tools but may not need full enterprise features. The following platforms provide strong feature sets tailored to mid-market organizational needs and budgets.
2 balanced feature and price platforms
1. Matter
About Matter: Matter is a forward-thinking Slack-first and Teams-first employee engagement platform that simplifies recognition and measures workplace sentiment through integrated surveys. Its customizable kudos cards enable employees to celebrate achievements, express gratitude, and align recognition with company values, while built-in pulse surveys and engagement analytics help leaders understand how appreciation impacts team morale. Matter's Feedback Friday automation ensures regular recognition and survey participation, keeping engagement measurement consistent without extra effort. Its intuitive design allows leaders to set up surveys and recognition programs in minutes, making professional engagement measurement accessible to organizations of all sizes.
Matter goes beyond simple recognition with its unique coin-based reward system and comprehensive survey capabilities that work together to reveal engagement insights. The platform correlates peer-to-peer recognition activity with survey responses, helping HR teams identify how workplace appreciation impacts engagement across teams and departments. Surveys can be customized to measure eNPS, conduct pulse checks of employee sentiment, and track culture initiatives over time. With its robust integration into Slack and Microsoft Teams, Matter transforms both recognition and feedback collection into natural, engaging parts of daily workflows, fostering a data-driven culture of appreciation.
Matter main features:
- Custom employee surveys with pulse checks, eNPS tracking, and engagement analytics
- Customizable kudos cards for celebrating values, achievements, and personal moments
- Automated Feedback Friday reminders for consistent recognition and survey participation
- Flexible coin-based reward system for gift cards, donations, and company swag
Matter pricing:
- Free Forever: $0/user/month
- Basic: $1/user/month, billed annually
- Pro: $3/user/month, billed annually
- Pro + Surveys: $5/user/month, billed annually
To learn more, view Matter's pricing page.
Matter G2 score: Matter has a G2 score of 4.7/5 based on user reviews.
What Matter customers are saying: “Our brand is less formal, more “joy and yay”. Matter allows us to bring our sense of personality to our culture." - Sabrina Roccazzella, Human Resources Business Partner at Cashrewards (Customer Story).
2. Workleap/Officevibe
About Workleap/Officevibe: Workleap/Officevibe is an employee engagement platform that implements a weekly pulse check methodology, collecting frequent, lightweight feedback without overwhelming employees with lengthy quarterly surveys. The platform maintains regular feedback channels through brief weekly questions, generating engagement metrics that reveal trends faster than traditional survey schedules. Officevibe empowers managers with team-specific insights while ensuring employee comfort through anonymous feedback collection.
Workleap/Officevibe main features:
- Weekly pulse surveys with brief questions, reducing survey fatigue
- Anonymous feedback collection for honest employee input
- Team-specific insights dashboards for managers
- GoodVibes peer recognition feature for employee appreciation
Workleap/Officevibe pricing:
- Officevibe: $5/month,10 users minimum
- Performance: $5/month,10 users minimum
- Compensation: $5/month,100 users minimum
To learn more, view Workleap/Officevibe's pricing page.
Workleap/Officevibe G2 score: Workleap/Officevibe has a G2 score of 4.3/5 based on user reviews.
What Workleap/Officevibe customers are saying on G2: “Officevibe provides a regular stream of honest feedback and discussion between managers and employees across our company. GoodVibes has become THE way our employees appreciate and recognize one another. Our management team disucsses the data and anonymous responses on a monthly basis.” - Anthony B., President (G2 Review for Workleap).
2 growing company solutions
3. 15Five
About 15Five: 15Five is an online platform for performance management that integrates weekly check-in processes with engagement surveys, creating unified feedback rhythms that feel natural rather than disruptive to employees. The platform combines regular status updates, goal progress tracking, and engagement questions into streamlined weekly rituals, connecting engagement measurement with performance management and OKR tracking in a single integrated system.
15Five main features:
- Weekly check-ins combining status updates with engagement pulse surveys
- OKR alignment tracking connecting engagement results with objective progress
- One-on-one meeting facilitation with survey-derived talking points
- Pulse score tracking for ongoing employee sentiment measurement
15Five pricing:
- Engage: $4/user/month, billed annually
- Perform: $11/user/month, billed annually
- Total Platform: $16/user/month, billed annually
To learn more, view 15Five's pricing page.
15Five G2 score: 15Five has a G2 score of 4.6/5 based on user reviews.
What 15Five customers are saying on G2: "We have built a company-wide OKR tied to our company-wide average Pulse score. It is an easy check of how the company is 'feeling' from week to week, and over the last 2 years, I have found it to be accurate, important, and super easy for the team to adopt and stay consistent in use." - Dan A., Small-Business (G2 Review for 15Five).
4. Lattice
About Lattice: Lattice is a people management platform that brings together performance management, employee engagement, and career development tools into one connected solution. The platform helps HR leaders and managers drive engagement through continuous performance reviews, goal setting with OKRs, real-time feedback, and customizable engagement surveys. Lattice's integration capabilities with tools like Slack, Microsoft Teams, and major HRIS systems allow organizations to embed people management into existing workflows while delivering powerful analytics to drive business outcomes.
Lattice main features:
- Performance reviews with customizable cycles and 360-degree assessments
- OKR and goal tracking with cascading alignment across teams
- Employee engagement surveys with AI-powered sentiment analysis
- Career development pathways and growth planning tools
Lattice pricing:
- Talent Management: $11/seat/month
- Foundation: $11/seat/month
- Engagement: $4/seat/month
- Grow: $4/seat/month
- Compensation: $6/seat/month
To learn more, view Lattice's pricing page.
Lattice G2 score: Lattice has a G2 score of 4.7/5 based on user reviews.
What Lattice customers are saying on G2: “Ease of use and ease of implementation. The implementation time commitment was hours not weeks. We initially implemented all modules except Grow, Comp, and Engage and manged to configure and test all modules in less than two weeks. The product team is very receptive to feedback and also able to help come up with creative workarounds for functional gaps. The customer support is great and very responsive.” - Matthew H., Senior Human Resources Manager (G2 Review for Lattice).
2 flexible mid-market option
5. TinyPulse
About TinyPulse: TinyPulse by WebMD Health Services is an employee engagement and feedback platform that prioritizes simplicity through single-question weekly pulse surveys. The platform emphasizes anonymous feedback collection, encouraging candid responses while reducing survey fatigue common with lengthy questionnaires. TINYpulse helps organizations measure employee sentiment in real time, gather suggestions through anonymous two-way communication, and foster appreciation through its Cheers for Peers recognition feature.
TinyPulse main features:
- Anonymous weekly pulse surveys with a single-question format for higher response rates
- Cheers for Peers recognition, enabling employees to celebrate colleague achievements
- Anonymous suggestion box with two-way communication for candid feedback
- Coach and Onboard tools supporting employee development and new hire integration
TinyPulse pricing: Pricing is not listed on the website. To learn more about pricing, you'll need to schedule a demo/sales call with TinyPulse.
TinyPulse G2 score: TinyPulse has a G2 score of 4.9/5 based on user reviews.
What TinyPulse customers are saying on G2: “Its unfair to the unanonymous effect, its tied through email in our company. so what we think is not known, truly it is by the supervisors. so there isn't anything anonymous.” - Kayla S., Clerical Assistant.
6. WorkTango
About WorkTango: WorkTango is an employee experience platform combining Recognition & Rewards with Surveys & Insights to help organizations improve engagement, increase retention, and boost performance. The platform supports over 750,000 employees across 800+ customers. WorkTango enables social recognition through High-Fives, comments, emojis, and GIFs. Its survey tools offer unlimited employee lifecycle surveys, robust dashboards, and recommended action plans for leaders.
WorkTango main features:
- Recognition & Rewards with social recognition feed, incentives, and milestone celebrations
- Surveys & Insights with unlimited surveys and analytics dashboards
- Anonymous Conversations enabling two-way feedback on survey comments
- Integrations with Slack, Microsoft Teams, BambooHR, Workday, ADP, and 40+ platforms
WorkTango pricing:
- Employee Surveys & Insights
- Recognition & Rewards
- Full Employee Experience Platform
To learn more, view WorkTango’s pricing page.
WorkTango G2 score: WorkTango has a G2 score of 4.6/5 based on user reviews.
What WorkTango customers are saying on G2: “Many bugs, inability to put in feature requests in a meaningful way, inability to add "all employees" to a perform cycle (must add individually or by department), lack of documentation or instruction on how to set-up a perform card or leverage modules for their best impact. Seems like there is a focus on certain tools (Feedback) but not on others (Perform) - not encouraging when we leverage perform the most out of all the modules. Also, an inability to use in-line GIF images in recognition module - a number of competitors offer this feature and it adds a lot of personality to the process.” - Verified User in Internet (G2 Review for WorkTango).
6 best budget-friendly engagement survey vendors
Budget-conscious organizations still need effective survey capabilities but must work within significant financial constraints. The following vendors provide engagement survey functionality at price points accessible to small businesses, nonprofits, and early-stage companies. While these platforms may lack some advanced features found in enterprise solutions, they deliver core survey capabilities that drive meaningful improvements in engagement.
2 free and low-cost options
1. Matter
About Matter: Matter is a forward-thinking Slack-first and Teams-first recognition platform designed to simplify and amplify peer-to-peer recognition. Its customizable kudos cards enable employees to celebrate achievements, express gratitude, and align recognition with company values. Matter's Feedback Friday automation ensures consistent recognition, without extra effort. The platform features a unique coin-based rewards system that lets users redeem coins for digital gift cards, charitable donations, or branded company swag. Matter also provides pulse surveys, eNPS surveys, and employee engagement surveys. These capabilities help organizations measure and improve workplace culture. With automated birthday and work anniversary celebrations, plus robust integration into Slack and Microsoft Teams, Matter transforms recognition into a natural, engaging part of daily workflows.
Matter main features:
- Customizable kudos cards for celebrating values, achievements, and personal moments
- Automated Feedback Friday reminders for consistent weekly recognition
- Flexible coin-based reward system for gift cards, donations, and company swag
- Comprehensive survey tools, including pulse surveys, eNPS, and engagement surveys
Matter pricing:
- Free Forever: $0/user/month
- Basic: $1/user/month, billed annually
- Pro: $3/user/month, billed annually
- Pro + Surveys: $5/user/month, billed annually
To learn more, view Matter's pricing page.
Matter G2 score: Matter has a G2 score of 4.7/5 based on user reviews.
What Matter customers are saying: “The reward options that you can redeem Matter coins for are unrivaled! Definitely the most extensive selection of companies/gift cards to choose from.” - Chris Miller, E-Commerce Manager at DYODE (Customer Story).
2. SurveyMonkey
About SurveyMonkey: SurveyMonkey is a leader in online survey and form software that enables organizations to collect feedback for market research, customer experience, and employee engagement. The platform offers an extensive template library designed by methodology experts, allowing quick deployment of professional surveys without starting from scratch. SurveyMonkey provides AI-assisted survey creation, advanced skip logic, data export options, and integrations with over 200 apps, including Slack, HubSpot, and Salesforce. The platform supports multilingual surveys and provides real-time analytics, with customizable reporting dashboards for data-driven decision-making.
SurveyMonkey main features:
- Extensive pre-built template library for quick survey deployment
- AI-assisted survey creation with methodology guidance
- Advanced logic features, including skip logic, randomization, and A/B testing
- Real-time analytics and visual reporting dashboards
SurveyMonkey pricing:
- Team Advantage: $25/user/month, starting at 3 users, billed annually
- Team Premier: $75/user/month, starting at 3 users, billed annually
- Enterprise: Talk to sales for pricing
To learn more, view SurveyMonkey's pricing page.
SurveyMonkey G2 score: SurveyMonkey has a G2 score of 4.4/5 based on user reviews.
What SurveyMonkey customers are saying on G2: “The free plan lets you create surveys with up to 25 responses. For most real-world uses, that's very limiting. The basic paid plan doesn't cut it either. If you need to export your data, you're looking at the higher tiers that run closer to $100/month. Additionally, the survey customization options can be a lot better. The competitors in this space offer advanced customization that SurveyMonkey is definitely missing.” -Nitin M., Product Manager (G2 Review for SurveyMonkey).
2 value-focused platforms
3. Google Forms
About Google Forms: Google Forms offers completely free engagement survey capabilities for all users with Google Workspace accounts, eliminating financial barriers for organizations already using Google products. The familiar Google interface requires minimal training for both survey creators and respondents, enabling organizations to begin measuring engagement immediately. Google Forms serves budget-constrained organizations seeking zero-cost entry into engagement measurement.
Google Forms main features:
- Completely free for all Google Workspace users
- Simple survey creation interface using intuitive drag-and-drop builders
- Basic response collection and analysis through Google Sheets integration
- Familiar interface requiring minimal training
Google Forms pricing:
- Starter: $6.30 user per month
- Standard: $12.60 user per month
- Plus: $22 user per month
- Enterprise Plus: Talk to sales for pricing
To learn more, view Google Forms pricing page.
Google Forms G2 score: Google Forms has a G2 score of 4.6/5 based on user reviews.
What Google Forms customers are saying on G2: “Honestly, I enjoy using Google Workspace overall, though it can be somewhat challenging when the internet connection is unstable, as most of its tools require being online. Additionally, with so many apps like Docs, Sheets, Drive, and Meet, it can feel a bit overwhelming at first. However, once you become familiar with the platform, everything tends to run very smoothly.” - Girishchand B., Test Engineer Level 2 (G2 Review for Google Forms).
4. Typeform
About Typeform: Typeform is a digital form builder and survey platform that specializes in creating interactive, conversational experiences. The platform presents questions one at a time in a sliding format rather than displaying long forms all at once, which improves completion rates by reducing visual overwhelm and creating a more engaging respondent experience.
Typeform main features:
- Conversational survey design presenting questions sequentially with a drag-and-drop builder
- Logic jumps and conditional branching for personalized survey paths
- 300+ integrations, including Slack, Zapier, HubSpot, Google Sheets, and Salesforce
- AI-powered features for form design and response analysis
Typeform pricing:
- Basic: $25 per month
- Plus: $50 per month
- Business: $83 per month
- Enterprise: Custom per month
To learn more, view Typeform's pricing page.
Typeform G2 score: Typeform has a G2 score of 4.5/5 based on user reviews.
What Typeform customers are saying on G2: “The user interface could be improved for applying design settings. Some of the options are buried in the brand and theme screens. It would be nice to have more control over where the questions and the answers appear on the screen, the layouts are pretty limited. On the data analysis side, it would be nice to have the ability to check questions that are tests so they are eliminated from the results. Right now I have to create a draft survey to test and once it is approved I have to copy the survey and give people a new link to the live version so I can utilize the reports.” - Jennifer N., Data Analyst & Community Engagement (G2 Review for Typeform).
2 small business solutions
5. Zoho Survey
About Zoho Survey: Zoho Survey is a user-friendly online survey and questionnaire platform that helps businesses create, distribute, and analyze surveys efficiently. Zoho Survey seamlessly integrates within the Zoho suite of products, offering users of the CRM additional tools in gathering customer data. The platform provides over 200 expertly made templates across a wide range of topics and supports multilingual surveys, skip logic, and offline response collection, making it ideal for organizations already using the Zoho ecosystem who want to add employee engagement measurement to their existing workflows.
Zoho Survey main features:
- Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets
- Over 200 expertly made templates across a wide range of topics, with themes fully customizable to suit your brand
- Skip logic and response collection from nearly every medium and screen size, even offline
- Collaborative editing and report sharing with survey builder in 7 languages
Zoho Survey pricing:
- Free: $0/user/month
- Basic: $7.42/user/month,billed annually
- Plus: $25/user/month,billed annually
- Pro: $35/user/month,billed annually
- Enterprise: $75/user/month,billed annually
To learn more, view Zoho Survey’s pricing page.
Zoho Survey G2 score: Zoho Survey has a G2 score of 4.4/5 based on user reviews.
What Zoho Survey customers are saying on G2: “While Zoho Survey works great overall, the design customization options could be more advanced to give surveys a more modern look. The free version has some feature limitations, especially with logic and branding. Also, exporting data can occasionally be slow with large surveys. However, these issues are minor compared to its overall functionality and value for money.” - Deneth P., Product Development Engineer (G2 Review for Zoho Survey).
6. Jotform
About Jotform: Jotform is a tool for creating online forms trusted by over 30 million users worldwide, offering drag-and-drop functionality that enables businesses to create customized forms, surveys, and data collection tools without coding expertise. The platform provides 10,000+ ready-made templates, 200+ integrations with third-party apps, and advanced features including conditional logic, payment processing, and e-signature capabilities. Jotform serves organizations across various industries seeking professional survey design with extensive customization options for employee engagement surveys, feedback collection, and workflow automation.
Jotform main features:
- Drag-and-drop form builder with 10,000+ customizable templates
- Conditional logic creates personalized survey flows based on responses
- Mobile-responsive designs with offline data collection capabilities
- 200+ integrations, including Google Sheets, Salesforce, Slack, and payment processors
Jotform pricing:
- Starter: $0/month (All features included)
- Bronze: $34/month, billed annually
- Silver: $39/month, billed annually
- Gold: $99/month, billed annually
- Enterprise: Custom price, talk to sales for pricing
To learn more, view Jotform's pricing page.
Jotform G2 score: Jotform has a G2 score of 4.7/5 based on user reviews.
What Jotform customers are saying on G2: “JotForm's builder is really useful and has so many field options and vairables which gives you a lot of customisation ability. It's an intiuituve no-code system that you can build fairly complex systems and process with to meet common business needs and customise them to meet your specific requirements. The support team and community have also been helpful. As it has been around for some time now, you can usually find a post similiar to your challenge, but if not you can submit a request for help and they come back to you in good time. It has a large amount of integrations which we have found helpful to move data around securely.” - Nathan C., Technology & Efficiency Manager (G2 Review for Jotform).
How Matter can help as an engagement survey vendor
Matter's approach to engagement measurement centers on removing barriers that traditionally prevent organizations from gathering consistent employee feedback. The platform recognizes that sophisticated survey capabilities mean nothing if employees do not participate or if survey deployment requires excessive administrative effort. This philosophy drives product design decisions that prioritize adoption and ease of use alongside analytical depth, making Matter an ideal solution that effectively measures engagement.
Seamless Slack and Teams integration for maximum adoption
Matter's native integration with Slack and Microsoft Teams delivers surveys directly within the communication tools employees already use throughout their workdays. This embedded approach provides multiple advantages:
- Eliminates friction: No separate survey websites or login credentials required
- Increases visibility: Survey reminders appear naturally within conversation flows
- Respects attention: Maintains context alongside ongoing work discussions
- Boosts participation: Removes technical barriers that suppress response rates
Employees simply respond to survey questions as they appear in their regular Slack channels or Teams conversations, dramatically increasing participation rates. Organizations that implement Matter consistently achieve response rates that exceed industry benchmarks because the platform removes technical barriers to participation.
Streamlined survey system for higher response rates
Matter's 5-point eNPS survey system provides an intuitive response mechanism that employees complete quickly without extensive training. This streamlined format offers significant advantages:
- Familiar format: Employees understand the simple 1-5 scale immediately
- Reduced cognitive load: Brief surveys require minimal time investment
- Higher completion rates: Concise formats yield better response quality than lengthy questionnaires
- Better honesty: Quick, focused surveys encourage more candid feedback
Research demonstrates that simpler response formats yield higher completion rates and more honest feedback than complex multi-question assessments. The system automatically converts responses into standardized engagement metrics that align with industry benchmarks. Organizations gain the benefits of streamlined surveys while retaining the analytical capabilities to track eNPS trends over time.
Recognition data insights connected to engagement patterns
Matter uniquely correlates recognition activity with engagement survey responses to reveal relationships between appreciation and employee sentiment. This integrated approach provides multiple analytical advantages:
- Recognition impact analysis: Understand whether teams with frequent peer recognition show higher engagement
- Program ROI validation: Demonstrate clear connections between recognition investments and measurable outcomes
- Nuanced insights: Analyze how recognition frequency, content, and patterns relate to engagement levels
- Strategic guidance: Test hypotheses about which recognition approaches drive engagement
Organizations can analyze whether teams with frequent peer recognition show higher engagement scores, providing evidence about recognition program impact. The dual data streams enable more nuanced analysis than surveys alone could provide, showing not just whether employees feel engaged, but also how recognition frequency and patterns relate to engagement levels.
Frequently asked questions about engagement survey vendors
Q: What should organizations look for when selecting engagement survey vendors?
A: Organizations should evaluate survey methodology quality with validated question frameworks, ease of use with intuitive interfaces, integration capabilities with existing HR systems, analytics depth for actionable insights, benchmark availability for context, pricing transparency without hidden fees, and responsive customer support during implementation and ongoing use.
Q: How much do engagement survey vendors typically cost?
A: Costs vary by company size and features. Budget options range from free to two dollars per user per month. Mid-market solutions cost $3–$6 per user per month. Enterprise platforms cost $5 to $15 per user per month. Some vendors also charge setup fees or require minimum user counts.
Q: What is the difference between engagement survey vendors and DIY survey tools?
A: Engagement survey vendors offer specialized expertise, including validated question frameworks backed by research, benchmark data for meaningful comparisons, and advanced analytics revealing patterns in data. DIY tools provide basic survey distribution but lack engagement-specific frameworks, benchmarks, and sophisticated analysis capabilities developed through years of specialized focus.
Q: How do top engagement survey vendors ensure survey confidentiality?
A: Leading vendors use encrypted data transmission, aggregated reporting with minimum response thresholds, role-based access controls, regulatory compliance with GDPR and CCPA, and transparent privacy policies. These safeguards build employee trust that individual responses cannot be identified, encouraging honest feedback.
Q: Can engagement survey vendors integrate with existing HR systems?
A: Yes, most modern vendors offer integrations with HRIS platforms for automated employee synchronization, communication tools like Slack and Teams for direct survey distribution, performance systems for data correlation, single sign-on for simplified access, and API capabilities for custom integrations. Integration depth varies by vendor.
Q: What engagement survey best practices do leading vendors recommend?
A: Top vendors recommend balanced frequency with annual comprehensive surveys supplemented by quarterly pulse checks, consistent core questions for trend tracking, visible action on feedback to build trust, transparent communication about survey purpose and outcomes, concise design to minimize fatigue, and mixed question types combining quantitative ratings with qualitative responses.
Final thoughts about engagement survey vendors
Selecting the right engagement survey vendor fundamentally shapes an organization's ability to measure workplace satisfaction accurately and drive meaningful improvements in employee experience. The decision extends beyond comparing feature lists to evaluating which vendor's approach aligns with the organization's culture, technical capabilities, and strategic priorities for employee engagement. Organizations that invest time in thoughtful vendor selection reap rewards through higher response rates, richer insights, and sustained momentum for engagement initiatives.
The connection between engagement measurement and recognition programs deserves particular attention as organizations build comprehensive employee experience strategies. Vendors offering integrated approaches that connect survey feedback with recognition activity, performance data, and other employee experience touchpoints provide more complete pictures of workforce sentiment than isolated survey tools. This integration enables organizations to understand not just whether employees feel engaged, but also which specific practices drive those engagement patterns.
Matter provides a complete solution as an engagement survey vendor through its streamlined 5-point eNPS survey system, seamless Slack and Teams integration, and unique recognition data correlations that transform feedback into action. The platform removes traditional barriers to survey participation while delivering sophisticated analytics that reveal meaningful patterns in employee sentiment. Organizations seeking to implement effective engagement measurement programs benefit from Matter's combination of ease of use, affordable pricing, and proven impact on response rates and engagement outcomes.
Ready to transform employee feedback into meaningful engagement improvements? Schedule a demo with a Matter expert today and discover how our platform can help you deploy effective engagement surveys, maximize response rates with seamless integration, and create a culture of continuous improvement.
