What are spot awards?

A spot award is recognition a manager or leader gives for a specific achievement, right after it happens. Unlike a spot bonus, which is cash paid through payroll, a spot award is a named award that can carry a reward or none at all. In Matter, leaders give spot awards in Slack and Microsoft Teams, next to the kudos teammates send every day.

See all awards (opens in a new tab)
The eight spot awards Matter sets up on day one: Above and Beyond, Culture Champion, Customer Hero, Employee of the Month, Innovation Award, Outstanding Achievement, Rookie Award and Unsung Hero, each with its own banner
McInnis & Holloway
Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees.
Jeff HagelPresidentRead customer story from McInnis & Holloway

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Employees who are not recognized enough are twice as likely to say they will quit within a year (Gallup (opens in a new tab)).

Frequently asked questions

What is the difference between a spot award and a spot bonus?

A spot bonus is extra cash, usually paid through payroll. A spot award is broader. It is a named recognition moment for a specific achievement, shared publicly or privately, and it can carry a reward or none at all. In Matter, a spot award is given in Slack or Microsoft Teams with an award banner and your message, and can include Matter Coins people redeem for gift cards.

What are some spot award examples?

Matter ships eight ready to use spot awards: Above and Beyond, Culture Champion, Customer Hero, Employee of the Month, Innovation Award, Outstanding Achievement, Rookie Award and Unsung Hero. Each has its own animated banner. You can edit the default message, upload your own image or GIF, or create new awards that match your company values.

How do you keep spot awards fair?

You choose the Award Managers for each award and set their budgets. Matter sends them a message when they are added, blocks any award that would go over budget, and keeps every award on the record, so HR can see who gave which award, to whom and how often.

How do spot award budgets work?

Each Award Manager gets an unlimited or fixed coin budget. Fixed budgets refresh weekly, every two weeks, monthly, quarterly, yearly, or never. 10 Matter Coins equal $1 USD. Matter blocks any award that would go over budget, and admins can download a report of every award, giver, recipient and coin.

Can we give spot awards without money?

Yes. Rewards are optional. Turn them off and spot awards still post with the banner and your message, so you can run a recognition program with no cash at all. When you add coins, people redeem them in Matter Rewards for eGift cards and premium gifts from 10,000+ brands, plus company swag and charity.

How are spot awards different from kudos?

Kudos are peer to peer, and anyone can send them every day. Spot awards are given by the people you choose, with named awards, optional rewards and budgets you set. Most teams use both: kudos for everyday thanks, spot awards for the moments a leader wants to make official.

Which Matter plans include spot awards?

Spot awards are part of Matter Pro, along with rewards, company swag and challenges, and they are included in every Enterprise plan.

Are spot awards taxable?

In the US, cash, gift cards and anything redeemable for them are taxable wages under IRS Publication 15-B, whatever the amount. The achievement award exclusion covers only tangible items given for length of service or safety, so spot awards for performance do not qualify. Rules differ by country, so talk to your tax advisor before you set reward amounts.

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