Solutions
Employee recognition solutions for every kind of team
Matter is the Slack-native and Teams-native way to run recognition, rewards, and surveys. Companies that use Matter’s Feedback Friday™ reminders give 2.5x more recognition.
Trusted by 4,700+ Companies
Solutions by industry
Recognition looks different on a hospital floor than in an agency pitch room. Every industry below carries its own benchmark cut, drawn from 76,000+ members across thousands of teams.
Healthcare & Life Sciences
Employee recognition for healthcare teams in Slack and Microsoft Teams. 65% participation across 115 healthcare orgs at 100+ employees. Free to start.
Technology
Employee recognition built Slack-first for technology teams. 85% of tech recognition flows peer to peer, the most of any industry measured. Free to start.
Financial Services
Employee recognition for banks and financial services teams in Microsoft Teams and Slack. 70% of recognition tagged to a company value. SOC 2 Type 2.
Manufacturing & Industrial
Employee recognition for manufacturing and industrial teams. 89% of manufacturing kudos carry a reward, the highest attachment of any industry measured.
Retail & Consumer
Employee recognition for retail teams across stores and HQ. 81% of retail recognition uses custom company values, with a 7.7x Friday ritual lift.
Education
Employee recognition for schools and education teams. The strongest ritual effect measured: 8.1x more recognition on Fridays, birthdays enabled everywhere.
Nonprofit
Employee recognition for nonprofit teams. Nonprofits write the most heartfelt thank-yous of any industry. Free Forever plan and donation rewards built in.
Agencies & Marketing
Employee recognition for agencies and marketing teams. The most intense recognition culture measured: 0.97 per member per month, 94% of it public.
Professional Services
Employee recognition for consulting, accounting, and legal teams. The most visibility-selective industry measured. Public and private recognition, both supported.
Solutions by use case
Start with the problem, not the feature list. Whether it is distance, turnover, onboarding, or a values launch, each page covers what works and what the data actually shows.
Remote & Hybrid Teams
Weekly recognition reaches 56% of employees in chat-centered workplaces versus 39% in email-only ones.
Frontline & Shift Teams
No email required, no new logins, and a weekly ritual that holds even when the week is not 9 to 5.
New Hire Onboarding
Almost 50% of teams send their first recognition within 15 minutes of installing Matter. Onboarding surveys built in.
Employee Retention
Ritual teams average 2.5x more recognition per member, and roughly 9 in 10 stay active nearly every month.
Company Values Rollout
Teams that customize kudos to their values see 4.6x more recognition, and 65% of it gets tagged to a value.
Global & Distributed Teams
Rewards redeemable in 200+ countries, and the category’s first country-level recognition benchmarks.
Employee Listening
Rewarded pulse surveys see about 2x the completion rate, and over half of pulse responses arrive within the first hour.
Recognition Programs at Scale
Recognition intensity declines as headcount grows. The counter is structural: a built-in ritual.
Solutions by role
HR & People Ops
Employee recognition HR does not have to run by hand. Companies that use Matter’s Feedback Friday reminders give 2.5x more recognition. Analytics included.
Internal Communications
85% of recognition on Matter is public, and colleagues amplified each other’s kudos 44,653 times last year. Recognition is internal content that writes itself.
Managers & Team Leads
Manager-to-report recognition is 12.9% of the activity, report-to-manager 6.1%. The rest is peers. Matter makes peer recognition normal on your team.
IT & Workplace Admins
Recognition software IT can approve fast: no new logins, users auto-synced from Slack or Teams, SOC 2 Type 2, GDPR, SSO, about 2 minutes to install.
Finance & Procurement
Recognition spend without surprises: published pricing from $1 per user per month, a $30 median redemption, and a weekly reset that prevents point-dumping.
Executives
The retention math on recognition, in board language. Planters Bank cut turnover from 28% to 18% over three years on Matter, at 91% participation.
Solutions by company size
Recognition habits shift as headcount grows. Find where your team sits today, what tends to break next, and how the habit holds through it.
Need more control? Enterprise adds advanced customization, SSO, and priority support. Explore Matter for Enterprise
Small Business
Employee recognition for small businesses. Teams under 50 are the most intense recognition band measured: 1.07 per member per month. Start free today.
Mid-Size Companies
Employee recognition for mid-size companies. Birthday coverage dips to 74% at 201 to 1,000 employees, the lowest of any size band. Automation closes the gap.
Growing Companies
Recognition that survives scaling. Sustained monthly activity holds at 84 to 89% across every published size band on Matter, because the ritual is built in.
Results for every size and industry
Technology13 hrsSaved WeeklyRead customer story from Octus
Healthcare2,000+Recognitions Each MonthRead customer story from McInnis & Holloway
Professional ServicesWe boosted company morale and increased engagement across our company.
Michael MargoleseSenior Human Resources Manager
Financial Services36%Lower Employee TurnoverRead customer story from Planters Bank
RetailEmployees feel more valued, rewarded, and sincerely recognized.
Taylor RappDirector of People & Culture
