Company Size

Employee Recognition Software for Small Businesses

Small teams are recognition's power users: teams under 50 average 1.07 recognitions per member per month, 88% of it public, with 94% running automated celebrations. Matter's Free Forever plan means you can start today at $0.
Small Business
The most intense recognition band: teams under 50 average 1.07 per member per month.

Small teams feel everything, including silence

On a 20-person team, one unthanked month is visible to everyone. The upside: small teams also get the fastest culture wins, because every kudos reaches the whole company.

Recognition is a structural advantage small teams can actually press, and it should not require a budget line to start.

How Matter works for a small team

Everything you need to start, at no cost.

1

Free Forever

Unlimited users at $0, with Feedback Friday and kudos included.

2

Kudos

Peer appreciation the whole company sees. Kudos post in the channel as designed cards with coins attached.

3

Celebrations

Automated birthdays and anniversaries, the coverage small teams lead in. Celebrations pull dates from your directory or HRIS and post on their own.

Running in an afternoon

Install Matter, add it to a channel, and your whole team can start recognizing each other the same day, at no cost.

No separate logins

Recognition happens inside Slack or Microsoft Teams. No new accounts to create, no passwords to reset, ever.

User management syncs itself

Membership follows your Slack or Teams directory automatically. No HRIS required to start, and 250+ supported when you want them.

About 2 minutes to set up

Install Matter, add it to a channel, and your team can start recognizing each other the same day.
The industry average in the Philippines for Business Process Outsourcing Companies is awful, with retention rates around 60%. NeoWork has a 92% retention rate and Matter plays a very important role in keeping our teammates happy and engaged. I'm a big believer in investing in supporting our existing teammates, rather than putting money into recruiting and training, which creates a "revolving door" culture that doesn't work for anyone. Matter has allowed our company to set up for long-term success by providing a tool to invest in our amazing employees.
Joshua Eidelman, Co-Founder and CEO at NeoWork

What the data says about small teams

Teams under 50 are the most intense recognition band we measured.

Aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. Full methodology in The Recognition Habit: 2026 Benchmark Report. See the research →

1.07

recognitions per member per month on teams under 50, the most intense band measured

94%

of small teams run automated celebrations, the highest coverage of any size

2.5x

more recognition per member on teams that build a recognition ritual

Frequently asked questions

What does the Free Forever plan include?

Unlimited users, Feedback Friday, 5 kudos per channel per week, 9 default kudos templates plus custom types, 30-day analytics, Slack and Teams, and SSO. At $0.

When should a small team upgrade?

When you want unlimited kudos, gift card rewards, automated celebration rewards, or HRIS sync. Paid plans start at $1 per user per month.

How long does setup take?

About 2 minutes to install and 5 to 10 to customize. Users sync from Slack or Microsoft Teams automatically, so there is no HRIS project between you and launch. 250+ HRIS integrations are supported when you want them.

Can we switch from another recognition tool?

Yes. Matter converts existing point balances, migration is free on paid plans, and teams under 100 people typically switch in 1 to 2 days, under 1,000 in under a week. See alternatives and comparisons.

Already using another recognition tool?

Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.

Compare Matter with the tool you use now →

Existing balances convert

Point balances from your current platform convert to Matter coins, so nobody loses what they have already earned.

Migration is free on paid plans

Matter handles the migration at no cost on any paid plan. You share the data, we do the work.

Live in days, not quarters

Teams under 100 people typically switch in 1 to 2 days. Teams under 1,000 are usually done in under a week.

An award-winning platform

G2 Fall 2026 - Employee Recognition Software Leader - MatterG2 Fall 2026 - Employee Recognition Software Best Results - MatterG2 Fall 2026 - Employee Recognition Software Best Relationship - MatterG2 Fall 2026 - Employee Recognition Software Best Usability - MatterG2 Fall 2026 - Employee Recognition Software Highest User Adoption - Matter

Recognition & Rewards that Matter

Free Forever
2 Minute Setup
No Credit Card Required