Feedback Friday

Hi there. Sam from Matter here, and in this video, we're gonna talk about Feedback Friday. More specifically, we're gonna walk through the Feedback Friday messages and look at the settings. So simply put, Feedback Friday is a dedicated day encouraging people to give kudos. They're automatic customizable reminders encouraging people so you don't have to do anything. By default, Feedback Friday is every single week on, you guessed it, Friday. At the beginning of the day, Matter's gonna send a kickoff message. There'll also be a midday participation reminder, a last call reminder, and at the end of the day, a fun recap showing everybody who's participated throughout the entire week.

Please note, you don't have to wait until Feedback Friday to give kudos. You can do it any time in the moment, and it'll count towards this recap. In this recap, we have a most valuable participant. This is someone who generally gave or received the most amount of kudos during that week, but please note there's an extra check to make sure that the same person isn't selected more than twice in the last five weeks, making more of an inclusive recap.

Additionally, you'll have a most kudos received and a most kudos given. This might be more than one person if somebody is tied, and you'll also have all the participants listed out as well. If you'd like to, you can of course change this. Go ahead and hop into the web app, go into settings, go into Feedback Friday, and then here's where you can customize it. You can change the frequency and the day of the week. You can also change the whole name of the ritual. At the bottom, you can go ahead and call it, say Thank You Thursday or Well Done Wednesday, whatever you'd like. And in the settings here is where you can customize it.

You can customize the delivery times, the messages, and you can also choose to use an @here notification or not. And for other messages, you can disable them altogether. And for the recap, you can exclude people or you can go ahead and adjust the coin amount awarded to the most valuable participant. Other advanced options such as removing the GIFs or disabling the most valuable participant from the recap.

So there's plenty of options in here to fit your needs. If you have any questions about Feedback Friday, go ahead and message us at hello@matterapp.com, and we'd be more than happy to help. Thanks for watching, and bye for now.