Feedback Friday

Hi there, Sam from Matter here, and in this video, we're gonna talk about Feedback Friday. More specifically, we're gonna look at the messages of Feedback Friday and all the settings. So Feedback Friday essentially is a dedicated day encouraging people to recognize each other with kudos. Simply put, it's automatic customizable reminders, just reminding people to go ahead and take a moment out of their busy day.

It's all automatic and inside Teams. So the messages itself by default will include a fun kickoff message to start the day, a midday participation, a last call reminder, and a fun recap showing everybody who's participated throughout the entire week. Please note you don't have to wait until Feedback Friday to give kudos. You can do it at any time in the moment, and it'll count towards participation.

In the recap, they'll also highlight a most valuable participant. This is generally the person who gave or received the most amount of kudos, but please note there's an extra check in place so the same person isn't selected more than twice in the last five weeks, making it more inclusive. This recap will also show who has given and received the most amount of kudos. Please note this might be more than one person if there is a tie.

And it'll also list all the people who have participated throughout the entire week. As for customizations, let's go into the web app, and we're gonna go into the settings, Feedback Friday, and in here is where you can adjust the settings to fit your needs. Of course, you can change the frequency and the day of the week. You can rename the whole day. You can call it Thankful Thursday, Well Done Wednesday, etcetera. Additionally, you can adjust each individual message, whether it be changing the timing of it, changing the text, disabling some of the reminders. And in the recap, you can exclude people from the most valuable participant, as well as adjust the coins awarded to the most valuable participant. A few other advanced options include removing the GIFs from the kickoff and last call notifications and disabling the most valuable participant section in the recap notification.

So that's pretty much Feedback Friday with Matter. If you have any questions, feel free to message us at hello@matterapp.com, and we'd be more than happy to help. Thanks for watching, and bye for now.