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Agency wins ship under the client's name. Internally, credit evaporates between sprints and pitches unless something catches it in the moment.
Public, in-flow recognition does exactly that: the win gets named in the channel where the team lives, while it still matters.
Public credit, captured while the win still matters.
Credit gets named in the channel, in the moment, in front of the whole team. Kudos post in the channel as designed cards with coins attached.
A weekly rhythm that holds through pitch season. Feedback Friday posts a kickoff, a reminder, and a recap every week, automatically.
See recognition flow across accounts and pods, and spot the burnout risks early. Analytics show participation and recognition flow by team in real time.
Matter lives in the channels your pods and accounts already use, so credit gets captured in the moment instead of in a separate tool nobody opens.
Agencies run the most intense and most public recognition culture measured.
Aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. Full methodology in The Recognition Habit: 2026 Benchmark Report. See the research →
recognitions per member per month, the most intense recognition culture measured
of agency recognition is public, the highest share of any industry
more recognition per member on teams that build a recognition ritual
Yes. Recognition works across any channel Matter is added to, so credit travels between accounts, disciplines, and offices.
Anyone in your Slack or Teams workspace can participate, so embedded freelancers join the same recognition culture as full-time staff.
Every workspace starts with a free 14-day trial of everything, no credit card required, then lands on the Free Forever plan. Paid plans start at $1 per user per month. Full details on the pricing page.
About 2 minutes to install and 5 to 10 to customize. Users sync from Slack or Microsoft Teams automatically, so there is no HRIS project between you and launch. 250+ HRIS integrations are supported when you want them.
Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.
