Healthcare & Life Sciences
Recognition that works on shift schedules. 65% participation across 115 healthcare orgs at 100+ employees.
Solutions
By industry
Employee Recognition Software for Agencies and Marketing Teams
Agencies run the most intense recognition culture on Matter: 0.97 recognitions per member per month, 94% of it public. When the work is creative, credit is currency.
Agencies & Marketing
The most intense and most public recognition culture measured.
Client work eats internal credit
Agency wins ship under the client's name. Internally, credit evaporates between sprints and pitches unless something catches it in the moment.
Public, in-flow recognition does exactly that: the win gets named in the channel where the team lives, while it still matters.
How Matter works for creative teams
Public credit, captured while the win still matters.
1. Public kudos
Credit gets named in the channel, in the moment, in front of the whole team. Kudos post in the channel as designed cards with coins attached.
2. Feedback Friday
A weekly rhythm that holds through pitch season. Feedback Friday posts a kickoff, a reminder, and a recap every week, automatically.
3. Analytics
See recognition flow across accounts and pods, and spot the burnout risks early. Analytics show participation and recognition flow by team in real time.
Recognition where the work already happens
Matter lives in the Slack or Microsoft Teams channels your pods and accounts already use, so credit gets captured in the moment instead of in a separate tool nobody opens.
No separate logins
Recognition happens inside Slack or Microsoft Teams. No new accounts to create, no passwords to reset, ever.
User management syncs itself
Membership follows your Slack or Teams directory automatically. No HRIS required to start, and 250+ supported when you want them.
About 2 minutes to set up
Install Matter, add it to a channel, and your team can start recognizing each other the same day.
What the data says about agency teams
Agencies run the most intense and most public recognition culture measured.
- 0.97 recognitions per member per month, the most intense recognition culture measured.
- 94% of agency recognition is public, the highest share of any industry.
Since adding Matter, we've seen employee morale thrive! We're so grateful for a tool that's easy to integrate into our culture.
2.5x
more recognition per member on teams that build a recognition ritual
Aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. Full methodology in The Recognition Habit: 2026 Benchmark Report. See the research
Frequently asked questions
Can we recognize across client teams and pods?
Yes. Recognition works across any channel Matter is added to, so credit travels between accounts, disciplines, and offices.
Do contractors and freelancers count?
Anyone in your Slack or Teams workspace can participate, so embedded freelancers join the same recognition culture as full-time staff.
What does Matter cost?
Every workspace starts with a free 14-day trial of everything, no credit card required, then lands on the Free Forever plan. Paid plans start at $1 per user per month. Full details on the pricing page.
How long does setup take?
About 2 minutes to install and 5 to 10 to customize. Users sync from Slack or Microsoft Teams automatically, so there is no HRIS project between you and launch. 250+ HRIS integrations are supported when you want them.
Already using another recognition tool?
Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.
Explore more industry solutions
Every industry below carries its own cut of the benchmark, because recognition looks different in every line of work.
Technology
The most peer-driven industry measured: 85% of recognition flows peer to peer.
Financial Services
70% of recognition tagged to a company value. Discipline, measured.
Manufacturing & Industrial
89% of kudos carry a reward, the highest attachment of any industry.
Retail & Consumer
81% of recognition uses custom values, with a 7.7x Friday ritual lift.
Education
The strongest ritual effect measured: 8.1x more recognition on Fridays.
An award-winning platform
Spring 2026
Leader
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BestResults
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