Healthcare & Life Sciences
Recognition that works on shift schedules. 65% participation across 115 healthcare orgs at 100+ employees.
Solutions
By industry
Employee Recognition Software for Professional Services
Professional services teams are the most visibility-selective we measured: 70% of recognition is public and the rest stays intentionally private. Matter supports both, in Slack or Teams.
Professional Services
Recognition that respects client-facing discretion.
Billable hours crowd out appreciation
In consulting, accounting, and legal teams, utilization is the scoreboard and appreciation is what slips. Recognition has to be fast enough to survive a billable calendar.
Discretion matters here more than anywhere: some wins belong in the team channel, some belong in a private note. Your platform should let people choose.
How Matter works around billable hours
Fast enough to survive a full utilization calendar.
1. Public and private kudos
Celebrate in the channel or thank privately, the sender chooses. Kudos post in the channel as designed cards with coins attached.
2. Feedback Friday
A weekly moment that fits between engagements. Feedback Friday posts a kickoff, a reminder, and a recap every week, automatically.
3. Celebrations
Automated milestones across practices and offices. Celebrations pull dates from your directory or HRIS and post on their own.
No extra system to maintain
Matter runs inside Microsoft Teams or Slack with membership synced from your directory, so practice leads get a program without an administrative burden.
No separate logins
Recognition happens inside Slack or Microsoft Teams. No new accounts to create, no passwords to reset, ever.
User management syncs itself
Membership follows your Slack or Teams directory automatically. No HRIS required to start, and 250+ supported when you want them.
About 2 minutes to set up
Install Matter, add it to a channel, and your team can start recognizing each other the same day.
What the data says about professional services
The most visibility-selective industry in the benchmark.
- 70% of recognition is public, the most visibility-selective industry measured.
- 6.7x more recognition on Fridays than a typical weekday.
I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it's now a strong presence in our company culture.
2.5x
more recognition per member on teams that build a recognition ritual
Aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. Full methodology in The Recognition Habit: 2026 Benchmark Report. See the research
Frequently asked questions
Can recognition stay private when it should?
Yes. Matter supports both public kudos and private appreciation, so client-sensitive wins can still be acknowledged.
Can we report by practice or office?
Yes. Analytics break down participation and recognition flow by team, so practice leads see their own picture.
What does Matter cost?
Every workspace starts with a free 14-day trial of everything, no credit card required, then lands on the Free Forever plan. Paid plans start at $1 per user per month. Full details on the pricing page.
How long does setup take?
About 2 minutes to install and 5 to 10 to customize. Users sync from Slack or Microsoft Teams automatically, so there is no HRIS project between you and launch. 250+ HRIS integrations are supported when you want them.
Already using another recognition tool?
Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.
Explore more industry solutions
Every industry below carries its own cut of the benchmark, because recognition looks different in every line of work.
Technology
The most peer-driven industry measured: 85% of recognition flows peer to peer.
Financial Services
70% of recognition tagged to a company value. Discipline, measured.
Manufacturing & Industrial
89% of kudos carry a reward, the highest attachment of any industry.
Retail & Consumer
81% of recognition uses custom values, with a 7.7x Friday ritual lift.
Education
The strongest ritual effect measured: 8.1x more recognition on Fridays.
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