Remote & Hybrid Teams
Weekly recognition reaches 56% in chat-centered workplaces vs 39% in email-only ones.
Solutions
By use case
Company Values Rollout with Employee Recognition
Teams that customize recognition to their company values see 4.6x more of it, and 65% of their recognition gets tagged to a value. The poster becomes a practice.
Company Values Rollout
Teams that put values into recognition see 4.6x more of it.
Values launches die in the deck
Values roll out in an all-hands, live in a slide, and vanish from daily work within a month. The gap is not belief, it is a mechanism.
Custom kudos are that mechanism: every value becomes a recognition type, and every kudos becomes a small public proof of what the value looks like in practice. About half of active teams on Matter build custom types, and once they do, 65% of recognition carries one.
How Matter turns values into practice
Every value becomes something people can actually send.
1. Custom value kudos
Turn each company value into a kudos type your team actually uses. Kudos post in the channel as designed cards with coins attached.
2. Feedback Friday
Weekly reinforcement, so values get practiced instead of remembered. Feedback Friday posts a kickoff, a reminder, and a recap every week, automatically.
3. Analytics
See which values get lived and which stay on the poster. Analytics show participation and recognition flow by team in real time.
Values live where work happens
Custom kudos types sit in the Slack or Microsoft Teams channels your team already uses, so a values launch does not depend on anyone visiting a separate platform.
No separate logins
Recognition happens inside Slack or Microsoft Teams. No new accounts to create, no passwords to reset, ever.
User management syncs itself
Membership follows your Slack or Teams directory automatically. No HRIS required to start, and 250+ supported when you want them.
About 2 minutes to set up
Install Matter, add it to a channel, and your team can start recognizing each other the same day.
What the data says about values in practice
Customization is the single largest effect in our benchmark.
- 4.6x more recognition on teams that customize kudos to their company values.
- 65% of recognition on those teams is tagged to a company value.
Matter helps us encourage behaviors that align with our company values and can allow us to recognize and reward those who exemplify our values.
2.5x
more recognition per member on teams that build a recognition ritual
Aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. Full methodology in The Recognition Habit: 2026 Benchmark Report. See the research
Frequently asked questions
How many values can we set up?
As many kudos types as your culture needs. Teams typically start with their core values plus a few personality kudos, and adjust as they learn what gets used.
Can we rename or change values later?
Yes. Kudos types are fully editable, so a values refresh is a settings change, not a re-launch.
What does Matter cost?
Every workspace starts with a free 14-day trial of everything, no credit card required, then lands on the Free Forever plan. Paid plans start at $1 per user per month. Full details on the pricing page.
How long does setup take?
About 2 minutes to install and 5 to 10 to customize. Users sync from Slack or Microsoft Teams automatically, so there is no HRIS project between you and launch. 250+ HRIS integrations are supported when you want them.
Already using another recognition tool?
Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.
Explore more use cases
Start from the problem you are solving. Each page pairs the playbook with the data behind it.
Frontline & Shift Teams
No email required, no new logins, and a ritual that holds when the week is not 9 to 5.
New Hire Onboarding
Almost 50% of teams send their first recognition within 15 minutes.
Employee Retention
Ritual teams average 2.5x more recognition, and roughly 9 in 10 stay active in nearly every month.
Global & Distributed Teams
Rewards in 200+ countries, and the category's first country-level benchmarks.
Employee Listening
Rewarded pulse surveys get about 2x completion, and over half of responses arrive within the hour.
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