Frontline & Shift Teams
No email required, no new logins, and a ritual that holds when the week is not 9 to 5.
Solutions
By use case
Employee Recognition for Remote and Hybrid Teams
In chat-centered workplaces, 56% of employees receive recognition weekly; in email-only workplaces it is 39%. Where your tools live determines whether appreciation happens. Matter lives in Slack and Teams.
Remote & Hybrid Teams
Weekly recognition reaches 56% in chat-centered workplaces vs 39% in email-only ones.
Distance makes good work invisible
Remote work removes every ambient signal of appreciation: the hallway thanks, the visible late night, the nod in the meeting. What is left is what your tools carry, and email carries almost nothing.
Independent survey research found the gap directly: weekly recognition reaches 56% of employees in chat-centered workplaces and 39% in email-only ones.
How Matter works across distance
Appreciation that travels without a shared office.
1. Kudos where remote work happens
Recognition lives in Slack or Teams, the same place the work does. Kudos post in the channel as designed cards with coins attached.
2. Feedback Friday
One shared ritual across every time zone. Feedback Friday posts a kickoff, a reminder, and a recap every week, automatically.
3. Celebrations
Birthdays and anniversaries nobody has to remember across a distributed calendar. Celebrations pull dates from your directory or HRIS and post on their own.
The tool your team is already in
Remote teams will not adopt another platform. Matter runs in Slack or Microsoft Teams, which is where distributed work already happens.
No separate logins
Recognition happens inside Slack or Microsoft Teams. No new accounts to create, no passwords to reset, ever.
User management syncs itself
Membership follows your Slack or Teams directory automatically. No HRIS required to start, and 250+ supported when you want them.
About 2 minutes to set up
Install Matter, add it to a channel, and your team can start recognizing each other the same day.
What the data says about remote recognition
Where your tools live determines whether appreciation happens at all.
- 56% of employees in chat-centered workplaces receive recognition weekly.
- 39% receive it weekly in email-only workplaces.
Matter gives us the opportunity to share feedback with our direct teammates and across all departments, which is very valuable since we are all working remotely. It's important to have Feedback Friday because it connects us together at a certain time and place. We love seeing each other's successes, not only for our own teams but across other departments as well.
2.5x
more recognition per member on teams that build a recognition ritual
Weekly recognition figures: independent survey of 1,021 employed U.S. professionals, fielded July 2026. Ritual figure: aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. See the research
Frequently asked questions
Does Matter work across time zones?
Yes. Feedback Friday and celebrations post on your workspace's schedule, and recognition is asynchronous by nature, so nobody has to be online at the same time.
Do hybrid offices and remote employees share one program?
Yes. Everyone in your Slack or Teams workspace is in the same program automatically, wherever they sit.
What does Matter cost?
Every workspace starts with a free 14-day trial of everything, no credit card required, then lands on the Free Forever plan. Paid plans start at $1 per user per month. Full details on the pricing page.
How long does setup take?
About 2 minutes to install and 5 to 10 to customize. Users sync from Slack or Microsoft Teams automatically, so there is no HRIS project between you and launch. 250+ HRIS integrations are supported when you want them.
Already using another recognition tool?
Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.
Explore more use cases
Start from the problem you are solving. Each page pairs the playbook with the data behind it.
New Hire Onboarding
Almost 50% of teams send their first recognition within 15 minutes.
Employee Retention
Ritual teams average 2.5x more recognition, and roughly 9 in 10 stay active in nearly every month.
Company Values Rollout
Teams that put values into recognition see 4.6x more of it.
Global & Distributed Teams
Rewards in 200+ countries, and the category's first country-level benchmarks.
Employee Listening
Rewarded pulse surveys get about 2x completion, and over half of responses arrive within the hour.
An award-winning platform
Spring 2026
Leader
Spring 2026
BestResults
Spring 2026
BestRelationship
Spring 2026
Highest UserAdoption
Spring 2026
BestUsability
