Remote & Hybrid Teams
Weekly recognition reaches 56% in chat-centered workplaces vs 39% in email-only ones.
Solutions
By use case
Employee Recognition for Global and Distributed Teams
Appreciation norms vary by country more than most global HR programs assume: Canadian teams send 1.57 recognitions per member per month, American teams 0.62. Matter works across all of it, with rewards redeemable in 200+ countries.
Global & Distributed Teams
Rewards in 200+ countries, and the category's first country-level benchmarks.
One-size-fits-all programs fit one office
Global programs usually export headquarters culture and call it alignment. The data says norms differ by country, and a program that ignores that reads as foreign everywhere but home.
What does hold everywhere: Friday is the top recognition day in every country we measured. Build on the universal, localize the rest, and make sure the reward catalog works in every office.
How Matter works across borders
One shared ritual, local rewards, global reporting.
1. Global gift cards
10,000+ reward options across 200+ countries, so every office redeems locally. Gift cards span 10,000+ options across 200+ countries, redeemed by employees themselves.
2. Feedback Friday
The one ritual our data shows works in every country measured. Feedback Friday posts a kickoff, a reminder, and a recap every week, automatically.
3. Kudos
Peer recognition that travels across offices, languages, and time zones. Kudos post in the channel as designed cards with coins attached.
One workspace, every office
If your offices share a Slack or Microsoft Teams workspace, they share one recognition program, with membership and analytics rolling up automatically.
No separate logins
Recognition happens inside Slack or Microsoft Teams. No new accounts to create, no passwords to reset, ever.
User management syncs itself
Membership follows your Slack or Teams directory automatically. No HRIS required to start, and 250+ supported when you want them.
About 2 minutes to set up
Install Matter, add it to a channel, and your team can start recognizing each other the same day.
What the data says about recognition by country
The category's first country-level recognition benchmarks.
- 1.57 recognitions per member per month on Canadian teams, versus 0.62 in the United States.
- 61.5% of UK recognition lands on Friday, the top day in all four countries measured.
Kudos are a big part of our company culture and daily practice because it helps us reinforce the ideal company behaviors. This helps us ensure that we have the right people here and support them to do their best.
2.5x
more recognition per member on teams that build a recognition ritual
Aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. Full methodology in The Recognition Habit: 2026 Benchmark Report. See the research
Frequently asked questions
Which countries do rewards work in?
Employees can redeem across 200+ countries, with 10,000+ options spanning eGift cards, prepaid cards, and donations.
Does one workspace cover all our offices?
Yes, if they share a Slack or Teams workspace. Membership syncs automatically and analytics roll up globally.
What does Matter cost?
Every workspace starts with a free 14-day trial of everything, no credit card required, then lands on the Free Forever plan. Paid plans start at $1 per user per month. Full details on the pricing page.
How long does setup take?
About 2 minutes to install and 5 to 10 to customize. Users sync from Slack or Microsoft Teams automatically, so there is no HRIS project between you and launch. 250+ HRIS integrations are supported when you want them.
Already using another recognition tool?
Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.
Explore more use cases
Start from the problem you are solving. Each page pairs the playbook with the data behind it.
Frontline & Shift Teams
No email required, no new logins, and a ritual that holds when the week is not 9 to 5.
New Hire Onboarding
Almost 50% of teams send their first recognition within 15 minutes.
Employee Retention
Ritual teams average 2.5x more recognition, and roughly 9 in 10 stay active in nearly every month.
Company Values Rollout
Teams that put values into recognition see 4.6x more of it.
Employee Listening
Rewarded pulse surveys get about 2x completion, and over half of responses arrive within the hour.
An award-winning platform
Spring 2026
Leader
Spring 2026
BestResults
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Spring 2026
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