Remote & Hybrid Teams
Weekly recognition reaches 56% in chat-centered workplaces vs 39% in email-only ones.
Solutions
By use case
Employee Recognition Software for Employee Retention
Recognition predicts retention when it is a habit, not an event. Ritual teams on Matter average 2.5x more recognition per member, and roughly 9 in 10 stay active in nearly every month.
Employee Retention
Ritual teams average 2.5x more recognition, and roughly 9 in 10 stay active in nearly every month.
People quit managers, and silence
Most recognition programs spike at launch and go quiet by quarter two, exactly the pattern that tells employees nothing changed. Retention needs recognition that survives month six.
The structural fix is a ritual: a recurring, automated moment the whole team shares. That is what Feedback Friday is.
How Matter builds the habit
The mechanics that keep recognition alive long after launch.
1. Feedback Friday
The automated weekly ritual that keeps recognition alive long after launch energy fades. Feedback Friday posts a kickoff, a reminder, and a recap every week, automatically.
2. Rewards that reinforce
Small, frequent rewards keep the habit loop turning. Rewards are funded transparently and self-served, with weekly allowances that reset.
3. Celebrations
Tenure milestones acknowledged automatically, every time. Celebrations pull dates from your directory or HRIS and post on their own.
A program that survives turnover
Membership follows your Slack or Microsoft Teams directory automatically, so joiners, movers, and leavers are handled without anyone maintaining a list.
No separate logins
Recognition happens inside Slack or Microsoft Teams. No new accounts to create, no passwords to reset, ever.
User management syncs itself
Membership follows your Slack or Teams directory automatically. No HRIS required to start, and 250+ supported when you want them.
About 2 minutes to set up
Install Matter, add it to a channel, and your team can start recognizing each other the same day.
What the data says about recognition habits
Retention follows recognition that survives past month six.
- 9 in 10 ritual teams stay active in nearly every month.
- 78% of members on recognition-habit teams go on to activate rewards.
Matter made recognition easy and visible across our entire organization. What used to be manual is now part of everyday work, and the impact is clear: 36% lower employee turnover and 91% active engagement.
2.5x
more recognition per member on teams that build a recognition ritual
Aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. Full methodology in The Recognition Habit: 2026 Benchmark Report. See the research
Frequently asked questions
Does recognition actually reduce turnover?
Habitual recognition correlates with the retention outcomes teams want, and customer results like Planters Bank's three-year turnover drop show what is possible. Estimate your own stakes with the turnover calculator.
How do we know the program is working?
Analytics show participation, recognition flow, and trends over time, so you can watch the habit form instead of guessing.
What does Matter cost?
Every workspace starts with a free 14-day trial of everything, no credit card required, then lands on the Free Forever plan. Paid plans start at $1 per user per month. Full details on the pricing page.
How do we get people to actually use it?
Recognition needs a rhythm, not a launch email. Companies that use Matter's Feedback Friday™ reminders give 2.5x more recognition, because the prompt arrives every week whether or not anyone remembers to send it.
Already using another recognition tool?
Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.
Explore more use cases
Start from the problem you are solving. Each page pairs the playbook with the data behind it.
Frontline & Shift Teams
No email required, no new logins, and a ritual that holds when the week is not 9 to 5.
New Hire Onboarding
Almost 50% of teams send their first recognition within 15 minutes.
Company Values Rollout
Teams that put values into recognition see 4.6x more of it.
Global & Distributed Teams
Rewards in 200+ countries, and the category's first country-level benchmarks.
Employee Listening
Rewarded pulse surveys get about 2x completion, and over half of responses arrive within the hour.
An award-winning platform
Spring 2026
Leader
Spring 2026
BestResults
Spring 2026
BestRelationship
Spring 2026
Highest UserAdoption
Spring 2026
BestUsability
