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By the time an annual engagement survey is analyzed, the people who flagged the problem may have already left. Listening has to run at the speed of the problem.
Delivery is most of the battle: surveys that land in Slack or Teams get answered immediately, and 98.2% of pulse surveys on Matter run anonymous, which is what makes the answers honest.
Short, anonymous, and answered the same day.
Continuous, anonymous sentiment tracking in the flow of work. Pulse surveys run anonymously in Slack or Teams, and most answers arrive the same day.
A small coin reward roughly doubles completion across 84,000+ surveys measured. Survey rewards attach a small coin bonus to completion.
Ask anything, from benefits feedback to return-to-office plans. Custom surveys can ask anything, delivered where people already are.
Delivery is most of the battle. Pulse surveys arrive in Slack or Microsoft Teams instead of an inbox, which is why they get answered the same day.
Measured across 84,000+ surveys delivered in Slack and Microsoft Teams.
Aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. Full methodology in The Recognition Habit: 2026 Benchmark Report. See the research →
the completion rate when pulse surveys carry a small reward, across 84,000+ surveys
of pulse responses arrive within the first hour
more recognition per member on teams that build a recognition ritual
Pulse surveys support anonymity, and in practice 98.2% of pulse surveys on Matter run anonymous.
Most teams run a short pulse monthly or quarterly. Because delivery is chat-native and fast to answer, higher frequency does not exhaust people the way email surveys do.
Every workspace starts with a free 14-day trial of everything, no credit card required, then lands on the Free Forever plan. Paid plans start at $1 per user per month. Full details on the pricing page.
About 2 minutes to install and 5 to 10 to customize. Users sync from Slack or Microsoft Teams automatically, so there is no HRIS project between you and launch. 250+ HRIS integrations are supported when you want them.
Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.
