Remote & Hybrid Teams
Weekly recognition reaches 56% in chat-centered workplaces vs 39% in email-only ones.
Solutions
By use case
Employee Recognition for New Hire Onboarding
Almost 50% of teams send their first recognition within 15 minutes of installing Matter. Make a new hire's first week feel like that: welcomed publicly, checked on automatically.
New Hire Onboarding
Almost 50% of teams send their first recognition within 15 minutes.
First weeks decide first years
New hires decide fast whether they belong. A public welcome kudos in week one and a check-in survey in week two beat any onboarding packet.
Onboarding surveys delivered in Slack or Teams get a 46.5% response rate on Matter, so you actually hear how the first 30, 60, and 90 days are going.
How Matter shapes the first 90 days
Welcome people publicly, then catch friction early.
1. Welcome kudos
Public recognition that makes day one feel like belonging. Kudos post in the channel as designed cards with coins attached.
2. Onboarding surveys
Automated check-ins at 30, 60, and 90 days, answered where new hires already work. Onboarding surveys go out at the cadence you set, with no reminders to send.
3. Celebrations
Birthdays and first anniversaries captured from day one. Celebrations pull dates from your directory or HRIS and post on their own.
New hires are in from day one
Membership syncs from Slack or Microsoft Teams, so a new employee joins the recognition program the moment they join the workspace.
No separate logins
Recognition happens inside Slack or Microsoft Teams. No new accounts to create, no passwords to reset, ever.
User management syncs itself
Membership follows your Slack or Teams directory automatically. No HRIS required to start, and 250+ supported when you want them.
About 2 minutes to set up
Install Matter, add it to a channel, and your team can start recognizing each other the same day.
What the data says about first impressions
Teams move fast when the tool gets out of the way.
- Almost 50% of teams send their first recognition within 15 minutes of install.
- 46.5% response rate on onboarding surveys delivered in Slack and Teams.
The setup was extremely easy. It had good UX and interface. People knew how to intuitively use it. The channel got popular in the first two weeks.
2.5x
more recognition per member on teams that build a recognition ritual
Aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. Full methodology in The Recognition Habit: 2026 Benchmark Report. See the research
Frequently asked questions
Are new hires added automatically?
Yes. Membership syncs from your Slack or Teams directory, so new employees join the recognition program the moment they join the workspace.
When do onboarding surveys go out?
You set the cadence. Most teams check in during the first weeks and again around 30, 60, and 90 days, all delivered in Slack or Teams.
What does Matter cost?
Every workspace starts with a free 14-day trial of everything, no credit card required, then lands on the Free Forever plan. Paid plans start at $1 per user per month. Full details on the pricing page.
How long does setup take?
About 2 minutes to install and 5 to 10 to customize. Users sync from Slack or Microsoft Teams automatically, so there is no HRIS project between you and launch. 250+ HRIS integrations are supported when you want them.
Already using another recognition tool?
Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.
Explore more use cases
Start from the problem you are solving. Each page pairs the playbook with the data behind it.
Frontline & Shift Teams
No email required, no new logins, and a ritual that holds when the week is not 9 to 5.
Employee Retention
Ritual teams average 2.5x more recognition, and roughly 9 in 10 stay active in nearly every month.
Company Values Rollout
Teams that put values into recognition see 4.6x more of it.
Global & Distributed Teams
Rewards in 200+ countries, and the category's first country-level benchmarks.
Employee Listening
Rewarded pulse surveys get about 2x completion, and over half of responses arrive within the hour.
An award-winning platform
Spring 2026
Leader
Spring 2026
BestResults
Spring 2026
BestRelationship
Spring 2026
Highest UserAdoption
Spring 2026
BestUsability
