Remote & Hybrid Teams
Weekly recognition reaches 56% in chat-centered workplaces vs 39% in email-only ones.
Solutions
By use case
Employee Recognition Programs at Scale
Recognition intensity and publicness decline as headcount grows, a workplace dynamic confirmed in both our platform data and independent survey research. The counter is structural: a ritual that runs whether or not anyone remembers to run it.
Recognition Programs at Scale
Recognition erodes as headcount grows. A built-in ritual is what sustains it.
Scale erodes recognition unless structure sustains it
Small teams recognize naturally; large ones do not, and it is not a virtue gap. Distance, layers, and churn dilute the ambient appreciation small teams get for free. Two independent datasets, our platform benchmarks and a separate survey of 1,021 professionals, found the same size effect.
The programs that hold at scale share one trait: a recurring, automated ritual, plus the admin infrastructure (SSO, HRIS sync, analytics) that survives org changes.
How Matter holds at scale
Automation and admin infrastructure that survive reorgs.
1. Feedback Friday at scale
One automated ritual across every department, running without a program office. Feedback Friday posts a kickoff, a reminder, and a recap every week, automatically.
2. Analytics by team
Participation and recognition flow by department, so you see exactly where the culture is thinning. Analytics show participation and recognition flow by team in real time.
3. HRIS and SSO
250+ HRIS integrations and SSO support keep membership accurate through reorgs.
Infrastructure that holds through reorgs
SSO, 250+ HRIS integrations, and membership synced from Slack or Microsoft Teams keep the program accurate as teams split, merge, and grow.
No separate logins
Recognition happens inside Slack or Microsoft Teams. No new accounts to create, no passwords to reset, ever.
User management syncs itself
Membership follows your Slack or Teams directory automatically. No HRIS required to start, and 250+ supported when you want them.
About 2 minutes to set up
Install Matter, add it to a channel, and your team can start recognizing each other the same day.
What the data says about scale
Two independent datasets found the same size effect.
- 1.07 recognitions per member per month on teams under 50, the most intense band measured; intensity declines as headcount grows.
- 9 in 10 ritual teams stay active in nearly every month.
They say that if you're in leadership of, let's say, 100 people, you usually only deal with the problems, right? It's good to see a stream of information that shows people are appreciating each other for doing a great job. Matter helps leadership notice little things that they would normally miss because it wasn't being shared at their level, and everyone feels good across the board.
2.5x
more recognition per member on teams that build a recognition ritual
Aggregate, anonymized data across thousands of teams on Matter, trailing 12 months. Full methodology in The Recognition Habit: 2026 Benchmark Report. Independent survey research found the same size effect. See the research
Frequently asked questions
What changes at enterprise scale?
Priority support, advanced customization, and enterprise controls. See the enterprise page for the full picture.
Can we roll out department by department?
Yes. Many large organizations start with a few teams and expand, since adding a channel takes minutes and membership syncs automatically.
What does Matter cost?
Every workspace starts with a free 14-day trial of everything, no credit card required, then lands on the Free Forever plan. Paid plans start at $1 per user per month. Full details on the pricing page.
How do we get people to actually use it?
Recognition needs a rhythm, not a launch email. Companies that use Matter's Feedback Friday™ reminders give 2.5x more recognition, because the prompt arrives every week whether or not anyone remembers to send it.
Already using another recognition tool?
Switching is a smaller project than it sounds. Your balances come with you, the migration is free on paid plans, and most teams are live within days. Historical kudos do not carry over, so you start with a clean feed and full balances.
Explore more use cases
Start from the problem you are solving. Each page pairs the playbook with the data behind it.
Frontline & Shift Teams
No email required, no new logins, and a ritual that holds when the week is not 9 to 5.
New Hire Onboarding
Almost 50% of teams send their first recognition within 15 minutes.
Employee Retention
Ritual teams average 2.5x more recognition, and roughly 9 in 10 stay active in nearly every month.
Company Values Rollout
Teams that put values into recognition see 4.6x more of it.
Global & Distributed Teams
Rewards in 200+ countries, and the category's first country-level benchmarks.
An award-winning platform
Spring 2026
Leader
Spring 2026
BestResults
Spring 2026
BestRelationship
Spring 2026
Highest UserAdoption
Spring 2026
BestUsability
